Job Description
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Fort Wayne ASSY - Fort Wayne ASSY on a full-time basis.
The Role:
This position is the single point “voice of the customer” supporting the Propulsion System Chief Engineer and Program Manager to assure segment leadership in J.D. Power / Warranty IPTV and Cost reduction initiatives. This position also represents propulsion systems with the vehicle platform program quality leadership and program teams.
What You'll Do:
Central focus to the organization regarding quality for Global Propulsion System (GPS) across the entire development process, through manufacturing, and into the field. Key responsibilities include:
Perform early issue identification, tracking and resolution to ensure segment leadership.
Provide clear and timely communication to Quality management relative to quality issues.
Lead launch and current product problem solving activities.
Deploy quality work according to planned development timing.
Work with the product team to identify and capture critical status updates for Quality reviews.
Facilitate Quality Review meetings and integrity of presentation materials.
Support GPS Program Execution Team (PET) with quality analysis information.
Help Facilitate Program team Pre-PIT / CPIT meetings.
Provide detailed analysis on every issue to champions for resolution and actively approach issues including warranty claims / CTF / CVEP / DTC / TAC / JDP / etc.
Analyze, project and track warranty and Customer survey information.
Support the development of the global quality planning process and templates.
Oversee engine / transmission exchange programs and teardowns.
Support Quality Deep Dives / Sector Reviews / Quality Councils.
Complete retrofit requests and support special quality studies.
Build and cultivate relationships across multiple functions and regions
Additional Job Description
Your Skills & Abilities (Qualifications):
Bachelor’s Degree in E ngineering
2+ years of experience
Strong interpersonal and communication skills with ability to work with diverse teams
Enthusiasm
Technical Curiosity
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.