To ensure that Lafarge products are in compliance with all specifications required. Assists with the implementation of best practices and techniques, in regards to quality and mix design optimization. The position assists all levels of the operation in establishing and achieving quality objectives while working closely with both operations and management.
Responsibilities
Responsibilities
- Health and Safety:
- Assist in the implementation and compliance of Lafarge Safety Program to ensure personnel are working in a safe manner in accordance with policies and procedures
- Ensures all aspects of his/her role are executed in a safe manner
- Obeys safety guidelines when on construction sites and Lafarge operations
- Environment:
- Establish the environment as a priority in daily activities and act as a steward to the environment
- Demonstrate a commitment to meet or exceed environmental compliance
- Customer Focus:
- Ensure good customer relations. Must be able to communicate effectively with customers
- Provides customer support in resolving quality concerns and problems in the field working with the QC Manager and Territory Sales Representative
- Educates customers in proper construction techniques and application of all Lafarge products
- Assists Plant Manager, QC Manager, and Territory Sales Representative as required
- Quality Control and Quality Assurance:
- Performs and documents Quality Control tests in accordance with established local (PA) or national standards (ACI, ASTM)
- Must be able to conduct Quality Control tests without direct supervision and within the precision standards established by ASTM, ACI, and AASHTO
- Maintain a log book of all testing conducted at the plant and on site
- Must interpret test results and recommend changes if needed
- Maintain communication with appropriate Lafarge batcher on measurement of air entrainment in concrete obtained in the field and required dosage changes
- Perform testing at the jobsite for slump, air and making of concrete cylinders
- Responsible for own ongoing maintenance, calibration and documentation of testing equipment
- Assist in the development of new mix designs for lab trials as per guidance by the Quality Manager
- Materials & Specifications:
- Ensure quality materials through the active testing of raw materials
- Sample raw materials for validation at the lab and conduct mix adjustments (at the plant or in the field) using admixtures as required
- Association Involvement:
- ACI Concrete Field Testing Technician - Grade 1 (Preferred, but not required)
Specific Accountabilities:
- Safety Performance objective is "Zero"
- Responsible to achieve targeted KPI's i.e. safety, service, volume delivered
- Customer satisfaction
Qualifications
Qualifications
- High School degree or equivalent; Associate's degree preferred
- 1-3 years of related experience
- Excellent customer service skills - dedicated to meeting the expectations of internal and external customers
- Must be flexible and balance shifting priorities to meet deadlines
- General knowledge of construction and A&C products and a solid understanding of the market, competition and business opportunities
- Strong problem solving and analytical skills and the desire to seek solutions
- Must be timely with sharing information and provide the information people need to get things done and make decisions
- Excellent written and verbal communications - ability to write and speak succinctly in a variety of settings and styles
- Must be a strong team player and gain the trust and support of peers
- Proficient with Microsoft applications, specifically Excel and Word
- Individual must be able to perform the essential functions as described in the VAP/QC Technician Physical Demands Evaluation
- Internal controls providing reasonable assurance of effective and efficient operations, including actions to prevent and detect fraud and protect Company resources