About Weee!
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.
Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.
About the role
The Quality Assurance Manager responsibility is to assist Sr. Food Safety and Compliance Manager to manage and ensure domestic vendors meet regulatory and the company requirements, to ensure product safety and quality, to ensure fulfillment center operation comply with federal and local regulations in order to build a robust quality system and create an effective food safety culture throughout the company.
Essential Responsibility:
- Conduct new vendor and product reviews and approvals
- Lead customer complaint monitoring and investigation, be able to analyze and identify the food safety risks and root cause, and coordinate with the Customer Service,Merchandise, and Operation for corrective and preventive actions to mitigate the product safety and quality risks.
- Conduct internal fulfillment center audits and work collaboratively with Operation for process improvement
- oversee quality and safety issues of incoming products; support regional QC and Operation on resolving receiving issues; monitor and identify products or vendor issues, and work collaboratively with the Merchandise and Operation to ensure incoming products meet Weee! standards and comply with regulations.
- Monitor and trend supplier performance from the quality and food safety perspective, and communicate issues with the Merchandise team, and follow up on corrective actions, and conduct supplier desk or onsite audit as needed.
- Maintain and develop food safety and quality programs and procedures to ensure the fulfillment center operation comply with the federal and local regulations and maintain a hygienic process environment to ensure product safety and quality .
- Generate weekly quality reports and conduct monthly quality documentation review.
- Create and delivery food safety and quality trainings as necessary
- support the Senior Manager on assigned projects.
Qualification:
- BS or above education in Food Science, Microbiology, Chemistry, or related fields
- At least 5 years food industry experience, food retail experience is a plus
- Experience in supplier management and supervisory position are required
- HACCP certified preferred
- Strong organizational skills and ability to coordinate multiple projects concurrently, meeting established timeliness
- Proficient in Microsoft Office
Company Benefits:
- Comprehensive health insurance package, including medical, dental, and vision
- 401k
- Annual bonus plan
- Vacation and holiday time off
- Monthly mobile stipend
- Monthly Weee! Points credit
- Valuable opportunity to grow into your dream role by contributing to a venture-backed startup in a high-growth stage
- Thoughtful, talented, and supportive coworkers and leadership team
Compensation Range
- The US base salary range for this full-time position is $85,000 - $105,000
- This role may be eligible to discretionary bonus, incentives and benefits
- Our salary ranges are determined by role, level, and location
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
Softbank Vision Funds