Quality Assurance Specialist

QUALIFICATIONS

To qualify for a Quality Assurance Specialist, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Application of Quality Assurance concepts, principles, methods, and practices to analyze the products or services of a contractor’s process.
• Evaluating and inspecting production methods, processes, and testing techniques being performed by contractors.
• Applying statistical and quality data analysis evaluations to determine compliance with contractual requirements.

B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: a Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as Quality Assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.
C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualifications and may be computed by first determining the applicant’s total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant’s education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11.

EDUCATION

If the position has a minimum education requirement and/or you are using education to qualify in lieu of specialized experience, you MUST provide transcripts (unofficial are acceptable at the time of application) to support your educational claims. The transcripts must include your name, the name of the college or university, class/course list, completed number of credits/hours, and the date degree conferred (if applicable). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Licenses must be current at time of application.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school’s definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

IF YOU FAIL TO PROVIDE THESE DOCUMENTS, YOU WILL BE MARKED AS HAVING AN INCOMPLETE APPLICATION PACKAGE AND YOU WILL NOT BE CONSIDERED ANY FURTHER:

1. Your resume: May be submitted in any format and must support the specialized experience described in this announcement. If it includes a photograph, hypertext/hyperlinks, or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. If selected, you may be required to provide supporting documentation. For additional information see: What to include in your resume.

2. You MUST submit documents verifying your eligibility with your application package. These documents may include, but are not limited to:

• If Using Your Education to Qualify: You MUST provide a complete copy of transcripts, licenses, etc. to support your educational claims. See the education section of this announcement for details.
• For current Federal Employee:
• You must provide SF-50, or other equivalent official “Notification of Personnel Action” (Note: Request for Personnel Action (SF-52) and Award actions are not acceptable)
• Time-in-grade documentation: For current federal employees, or individuals who have served in a General Schedule (GS) graded position in the previous 52 weeks, your application must demonstrate you have met the one year time-in-grade requirement by the closing date of this announcement.
• For Military Spouse Preference (MSP): You must provide a signed Military Spouse PPP Self-certification Checklist, PCS orders/verification of duty location assignment, a copy of marriage certificate or license and documents as listed on the Military Spouse PPP Self-certification Checklist.
• For Interagency Career Transition Assistance Program (ICTAP): If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a “Notice of Personnel Action” (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information may also be found at the General Information and Definitions link.
• For Current/Former Military Members:
• Disabled Veterans: You are required to submit a letter from the Department of Veteran’s Affairs certifying your overall service connected disability percentage AND character of service.
• Future Military Retirees: Military retirees seeking to enter federal service in the Department of Defense require a waiver if appointed within 180 days following their official date of retirement. You are required to submit a copy of your retirement DD-214 (which indicates character of service), OR certification document, OR a copy of your retirement letter AND a copy of your terminal leave request (if applicable).
• Future Separating from the Military: You are required to submit a copy of your most recent DD-214 (which indicates character of service), OR certification document, OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable).Active duty military members who are selected may not be appointed unless on terminal leave or already separated from the armed forces. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. The Statement of Service must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters, AND the Statement of Service letter must include your rank, dates of active duty service, the Type of Discharge, Character of Service (i.e. honorable), and, if applicable, when your terminal leave will begin.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/11689499.

The complete application package must be submitted by 11:59 PM (EST) on 10/31/2022 to receive consideration.

• To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
• Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
• You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
• It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
• Additional information on how to complete the online application process and submit your online application may be found on the https://www.usajobs.gov/Help/working-in-government/.

IF YOU FAIL TO PROVIDE THESE DOCUMENTS, YOU WILL BE MARKED AS HAVING AN INCOMPLETE APPLICATION PACKAGE AND YOU WILL NOT BE CONSIDERED ANY FURTHER:

1. Your resume: May be submitted in any format and must support the specialized experience described in this announcement. If it includes a photograph, hypertext/hyperlinks, or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. If selected, you may be required to provide supporting documentation. For additional information see: What to include in your resume.

2. You MUST submit documents verifying your eligibility with your application package. These documents may include, but are not limited to:

• If Using Your Education to Qualify: You MUST provide a complete copy of transcripts, licenses, etc. to support your educational claims. See the education section of this announcement for details.
• For current Federal Employee:
• You must provide SF-50, or other equivalent official “Notification of Personnel Action” (Note: Request for Personnel Action (SF-52) and Award actions are not acceptable)
• Time-in-grade documentation: For current federal employees, or individuals who have served in a General Schedule (GS) graded position in the previous 52 weeks, your application must demonstrate you have met the one year time-in-grade requirement by the closing date of this announcement.
• For Military Spouse Preference (MSP): You must provide a signed Military Spouse PPP Self-certification Checklist, PCS orders/verification of duty location assignment, a copy of marriage certificate or license and documents as listed on the Military Spouse PPP Self-certification Checklist.
• For Interagency Career Transition Assistance Program (ICTAP): If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a “Notice of Personnel Action” (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information may also be found at the General Information and Definitions link.
• For Current/Former Military Members:
• Disabled Veterans: You are required to submit a letter from the Department of Veteran’s Affairs certifying your overall service connected disability percentage AND character of service.
• Future Military Retirees: Military retirees seeking to enter federal service in the Department of Defense require a waiver if appointed within 180 days following their official date of retirement. You are required to submit a copy of your retirement DD-214 (which indicates character of service), OR certification document, OR a copy of your retirement letter AND a copy of your terminal leave request (if applicable).
• Future Separating from the Military: You are required to submit a copy of your most recent DD-214 (which indicates character of service), OR certification document, OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable).Active duty military members who are selected may not be appointed unless on terminal leave or already separated from the armed forces. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. The Statement of Service must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters, AND the Statement of Service letter must include your rank, dates of active duty service, the Type of Discharge, Character of Service (i.e. honorable), and, if applicable, when your terminal leave will begin.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help

DUTIES

• Performs duties associated with the administration of the Quality Assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
• Identifies opportunities for process improvements through analysis of process measurement data.
• Serves as a member of a multi-functional or technical team. Responsible for implementing the overall Quality Program for a diversity of products and services in support of U.S. Government acquisition at one or more suppliers facilities.
• Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of a variety of items for contractor and customer activities throughout the world.
• Independently performs audits/surveillance of contractors processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding contractors quality performance and processes which impact user satisfaction.
• Provides technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Application of Quality Assurance concepts, principles, methods, and practices to analyze the products or services of a contractor’s process.
• Evaluating and inspecting production methods, processes, and testing techniques being performed by contractors.
• Applying statistical and quality data analysis evaluations to determine compliance with contractual requirements