Quality Assurance Manager

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. We’re proud to be stewards of amazing brands that people trust. We foster a culture of belonging where people come first, and diversity is embraced. And we live our values, always, while setting the highest standards for performance.

Here, you will make a difference every day. You will be part of a dynamic, collaborative, and competitive team. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

What role will you play? How will you make history with Campbell’s? Apply today!

General Summary

Lead and manage the entire range of Quality programs, as defined in the Campbell’s Snack Quality Policies and CSC Enterprise Quality Policies.  Position has specific compliance, process, and consumer quality responsibilities.  Position will manage a matrix relationship with the Plant Manager to influence senior management on alignment of Quality strategies, Quality annual objectives, and plant project plans.  Individual will coordinate and deploy Quality Assurance programs across the site, and functional areas, and influence plant leadership with quality best practices.

Principal Responsibilities

• 40% - Develop, drive, and continually improve a comprehensive quality program as defined by the Campbell’s Snack QPM and CSC Enterprise American Quality Policies. (Compliance Quality)
• 20% - Utilize Continuous Improvement (CWOW) to drive process improvement initiatives through staff, work group, Campbell’s Snack Quality staff, and R&D (Process/Food Quality)
• 25% - Manage & Drive Consumer Complaint programs, initiatives, and consumer delight models for each business.
• 10% - Manage department and team by establishing goals, objectives, individual development plans and coaching.
• 5% - Support CWOW initiatives across Safety, People, Quality, Delivery, Performance and Cost.

Job Complexity / Scope

• A member of the Plant Leadership Team leading and supporting change management
• Response to new or changes in regulations on specifications, procedures, quality, and implications where utilized in a range of finished product.
• Trouble shooting quality issues across the varied supply chains for ingredients, packaging, materials, and finished products supplied (examples; mixed labels, allergen risk management, equipment risk management, container nonconformance).
• Expert abilities and decision quality in Food Safety, Regulatory, and Quality Systems and their application within food processing.  Facilitate and/or direct resolution to issues as it relates to food safety and quality.
• Expert knowledge in Sanitation and GMP Practices, familiarity with Pest Control programs and techniques
• Knowledge of Quality Standards, and Quality Policies, with skills and ability to execute against requirements.
• Knowledge and general business acumen to support and influence Manufacturing, including best practices and innovative technologies.
• Knowledgeable in industry Food Safety/Quality audit practices, and skilled in adapting to achieve business best practices.
• Capable of engaging other business units in the development and standardization of: Quality manuals, policies, procedures, and data templates, audit standards and procedures, and Quality Key Performance Indicators.
• Knowledgeable in Statistical Process Control programs and Process capability studies.
• Ensures plant personnel are technically capable of handling non-routine quality system issues and that issues are investigated, documented, and resolved.
• Record of leadership and demonstrated success in collaborative development, documentation, planning, and implementation and continuous improvement of quality systems.
• Ability to drive organizational alignment on Quality objectives with an enterprise-wide mindset, and the adaptation of structure, processes, and systems to achieve objectives.
• Capable of influencing development steps used in the Innovation and Commercialization process to leverage Design in achieving consumer safety and quality objectives (example; HACCP Assessment).
• Assertive, outspoken, yet collaborative.  Demonstrated skills influencing components of the company, tough-mindedness, vision, and political savvy to manage internal and external relationships and situations.
• Dedicated work habits, takes initiative, sets high standards
• Knowledgeable and capable of collaboration on quality programs; drives improvement of consumer-based specifications.
• Aware of Continuous Improvement tools.
• Ability to manage, coach, and develop people, talent, and skills needed for the job.
• Ability to demonstrate and execute against the Campbell leadership model behaviors of Inspire Trust, Create Direction, Drive Decision Making, Build Talent & Culture, execute with Excellence, and Own the Results.

Job Specifications

• BS Food Science (or related degree) required
• 5+ years in manufacturing industry quality plant / systems experience with demonstrated achievement in Quality Leadership
• PCQI (Preventive Control Qualified Individual), HACCP (Hazard Analysis Critical Control Point) certified, SQF (Safe Quality Foods) certified

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion, or any other classification protected by law.

In that regard, U.S. applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.