Quality Assurance Manager

Summary:

Our award-winning client is seeking a Quality Assurance Manager to join their team.

Responsibilities:

• Formulate and maintain Quality Control objectives.

• Maximize product reliability and minimize costs by working closely with the operations group.

• Manage internal and external audits, data analysis and reporting documentation.

• Champion Continuous Improvement Team.

• Provide guidance and oversight to customers and leadership team.

• Uphold ISO 9001 compliance and maintain HACCP/food safety program, AIB standards.

• Ensure applicable programs are sustainable and effective.

• Primary contact serving as the voice of the customer for all quality related activities.

• Manage a team of five, composed of one Engineer and four Auditors.

• Site Quality Measures include the following: Claims & Returns, Parts per Million, Customer Complaint Rate, Process Capability Index, Quality Audit, AIB Audit.

Required Qualifications:

• BS degree in Engineering or related field.

• Five (5) years in a Quality role in manufacturing, ideally in packaging or plastics.

• Functional knowledge of statistical process controls and manufacturing operations.

• Proficiency with statistical software applications, such as Minitab.

• Demonstrated communication and interpersonal skills with customers, vendors, regulatory agencies and executives.