Quality Assurance Lead(Hybrid)

Title: Quality Assurance Lead

Location: Tallahassee, FL (Hybrid)

Visa: Any Visa (Except H1B)

2 Professional References Required

Requirements and skills

• Bachelor's degree in Computer Science, Information Systems, or another related field. Or 2 years of experience can substitute for education
• 7 - 8 years of professional experience in Software Quality Assurance or another related field is required
• Minimum of 5 years' experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization is required.
• Minimum of 5 years of prior management experience, supervisory, or team leader experience is required.
• 2 - 3 years of leadership experience with Enterprise Architecture is required.
• Strong analytical skills to determine an organization's needs, develop strategies to meet those needs, and evaluate effectiveness.
• Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them.
• Proven ability to build and manage relationships in a matrixed environment.
• Able to easily convey knowledge to others.
• Proficiency in working in a fast-paced, complex, dynamic, and multicultural business environment.
• In-depth knowledge of Microsoft Windows.
• Strong problem-solving and analytical skills.
• Strong leadership and proactive issue and risk management.
• Must be able to resolve production release issues across business and technology teams, as well as broader strategic or systemic issues that are creating inefficiencies or hindering progress.
• Proficiency in process formulation and communication to others.
• Influential person with the ability to lead and motivate others.
• Strong grasp of IT infrastructure and application development technology and architectures.
• Knowledge of assessment and analytical process and practices.
• Skill in strategic planning.
• Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions.
• Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.
• Ability to research, identify, and implement innovative solutions.
• Ability to facilitate and coordinate meetings, workshops, conferences, etc.
• Ability to communicate effectively; both verbally and written.
• Ability to establish and maintain effective working relationships.
• Ability to work independently and as a team.

Preferred Skills

• Knowledge of Informatica IICS Cloud Data Integration tools and Snowflake is highly desired.
• Experience in a DevOps environment is highly desired.
• 2 - 3 years of prior experience with transportation technology is highly desired.

Responsibilities

• Analyze the current Quality Assurance practices at agency, and recommend future state practices and tools.
• Establish Quality Assurance metrics.
• Manage the definition, implementation, and integration of quality principles and quality processes into the design and development of software IT processes.
• Perform knowledge transfer to Quality assurance staff.
• Ensure that quality measures and procedures are executed.
• Ensure that products, applications, and systems are following agency's established quality standards and meet customer requirements.
• Champion the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs and team building activities.
• Research, develop, and implement testing methods and procedures to ensure that products meet the highest quality standards while integrating with the new Florida PALM solution.
• Monitor, track, and report on defects.