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Form of workPosition Summary: This position is responsible for documenting and performing testing activities for the company’s core systems.
Primary Duties:
- Review documentation to understand testing requirements, test environments and objectives
- Create and implement effective test plans and test cases to ensure the quality and accuracy of the software/applications across different platforms and devices.
- Develop test scenarios and test cases
- Provide input to the estimation process for the testing and timelines
- Identify test data needs and work with appropriate teams to ensure data is available during the testing phases
- Work collaboratively to identify solutions and resolve variance from product/application specifications
- Ask questions to uncover and identify varying customer needs
- Document and analyze test results and provide analysis to the development team
- Communicates status proactively to the Management Team and Project Manager to include, but not limited to, overall quality of project. Raise outstanding issues through established channels
- Work effectively as a team, supporting other team members in achieving project/ business objectives
- Conduct testing in accordance with established information security and information privacy policies and guidelines
- Participate in knowledge transfer within the team and with business units
- Actively participates in all project meetings
- Coordinate testing of applications/products supported as per project plan
- Provide subject matter expertise and analysis on specific applications
- Contribute to continuous improvement of testing solutions
- Develop and maintain relationships with internal and external partners
- May be required to lead the work activities of a small team of people in support of testing, if applicable
- Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
Minimum Educational & Experience Requirements:
- 3+ years of user acceptance testing experience or minimum of five years experience in the banking industry
- Must possess a good understanding of the banks’ core systems, products and workflow
- Experience in analyzing test results, problem solving, using personal computer, spreadsheet software, query programs, and other techniques
Minimum Skill Requirements:
- High level of detail orientation
- Excellent oral and written communication skills
- Must be able to work independently and meet deadlines with minimal supervision
- Ability to work well on a team with all levels of the organization
- Strong organizational skills
- Ability to multi-task and work well under pressure on projects while being attentive to details and target dates
- Working knowledge of Microsoft Office tools
- Strong MS Excel experience and knowledge
- Strong interpersonal skills
Physical Demands:
In terms of an 8-hour workday, “occasional” equals 1% to 33%, “frequent” equals 34% to 66%, and “continuous” equals 67% to 100%. However, some duties are performed monthly, annually, or sporadically throughout the year and are essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the position.
- Continuous remaining in a stationary position, particularly, but not limited to, at a desktop computer.
- Continuous visual review of documents such as spreadsheets, policies, process guides, and other electronic and printed material.
- Frequent need for analytical and critical thinking.
- Frequent high stress periods of high volume work with tight deadlines.
- Continuous repetitive use of hands/arms; particularly concerning to typing, writing, phone & computer use.
- Continuous communication: verbal and written, in-person, phone and electronic.
Work Environment:
- Office environment
- Frequent interruptions by employee inquiries and meetings
- Frequent travel to other locations
