Commercial Lines Underwriting Quality Assurance Analyst (Remote)

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Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years.  Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes’ 2021 Best Workplaces in Financial Services and Insurance list.

Our Culture

We genuinely care about each other, our customers, and the communities in which we operate.  Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives.  If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.

We are currently looking for a Commercial Lines Underwriting Quality Assurance Analyst who will complete Quality Assurance reviews of accounts to review for adherence to underwriting guidelines, processes, procedures and controls and ensure quality of services conform to established standards.  The Analyst will act as subject matter expert in areas including but not limited to Small Business eligibility, pricing, regulatory issues, workflows and automated systems.

• Completes corporate underwriting file assessments. Identify underwriting strengths, trends and training opportunities.
• Review processes and align with changing business needs.
• Coordinates cross-regional Small Business file reviews.
• Documents all problems and work to resolve them; reports progress on problem resolution to management.
• Reports areas where additional underwriting edits or questions may be necessary to conform to program appetite to the Small Business Team. 
• Manage assigned Corporate Focus reviews from setup through completion and aggregate results on behalf of the SBU/LOB Leader. A strong working knowledge of Excel is required.
• Establish the account selection and QA Form setup for each region on a quarterly basis.
• Assists the Underwriting QA Specialist with self-review summaries and reports, and, aggregating the data to an enterprise view.
• Coordinates and manages the audit of information retained by agents for small business written through our One &        Done platform.
• Aggregates and analyzes results and recommends quality improvements.
• Partners with the Small Business Leader, Strategic Business Unit (SBU), Line of Business (LOB), Legal, Compliance, Information Technology, Business Services Unit (BSU) as necessary.
• Ensures adequate controls for corrective action plans derived from regional and home office underwriting reviews.
• Participate in audit of Commercial Lines rate, rule and form narrative processes and desk level procedures.
•  Participate in compliance reviews relating to company unique forms and company initiated legal notices
  REQUIREMENTS:
  • 7+ years of commercial multi-line underwriting experience
  • Strong project management & organizational skills
  • Understanding of state and regulatory requirements in the insurance industry
  • Excellent verbal and written communication skills, including collaboration, ability to influence and presentation abilities
  • Strong proficiency with all Microsoft Office applications, with an emphasis on Excel
  • Must have a valid state-issued driver’s license in good standing and be able to drive an automobile

Salary range:  $80,000- $132,100.  The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include the candidate's qualifications and experience.

Selective is an Equal Employment Opportunity employer.  That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace.

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