Job Description
· Job Description:
• Provide Quality Assurance Support to the Rockford site
• Complete Customer surveys and specification verifications
• Review and approve engineering change notices and deviations for appropriateness and to determine potential effect on product quality
• Assist with the maintenance of ISO registration and the internal audit program
• Investigate quality problems
• Perform and coordinate review of raw materials to determine continued suitability at retest/review dates
• Assists with creation/modification of Certificates of Analysis templates
• Assist Customer Service, Technical Support, Regulatory Affairs, and Analytical Services in addressing customer inquiries and concerns
• Process product integrity customer complaints
• Perform training on Quality procedures
• Gather and maintain Country of Origin and animal origin information
• Review and update standard operating procedures
• Perform and coordinate incoming inspection of purchased items as a back-up
• Collect and analyze quality data
• Participate, as needed, on new product teams
• Perform all job duties in a safe manner and obeys all safety policies and procedures
• Perform all job duties consistent with the Code of Ethics and the 4-I values
• Perform all job duties within ISO standards, regulatory or statutory requirements
• Perform other duties and cross training as assigned
Minimum Requirements/Qualifications:
• Bachelor’s degree
• 1+ years related experience in a manufacturing or quality environment
• Strong written and oral communication skills
• Must be able to communicate effectively with multiple levels of staff throughout the organization
• Possess strong organizational skills with the ability to manage and prioritize multiple tasks and meet deadlines
• Detail-oriented and accurate while maintaining a vision of the result
• Employee must be self-motivated with the ability to work as a team player and/or independently
• Knowledge of ISO and cGMP requirements preferred
• Works on problems of moderate scope in which analysis of situation or data requires a review of identifiable factors