Qa Lead - Functional Testing

Support Center - Irving
As a QA Lead, you will lead the Functional Testing efforts and quality assurance process for our digital platform. You will work closely with cross-functional teams to ensure the delivery of high-quality software or products as per business expectations for our front end and back-end applications.

• Develop comprehensive test plans, including test objectives, scope, and test strategies.
• Execute test cases, both manual and automated, to identify defects, bugs, and issues in software or products.
• Lead and mentor a team of QA testers, providing guidance and training.
• Create and maintain test documentation, including test cases, test scripts, and test reports.
• Track and manage defects, working with development teams to prioritize and resolve issues.
• Perform regression testing to ensure that software updates or changes do not negatively impact existing functionality.
• Collaborate with project managers, developers, and other stakeholders to provide clear and concise information on testing progress and issues.
• Ensure that the software or products meet industry standards, regulatory requirements, and company quality standards.
• Identify and assess potential risks related to product quality and propose mitigation strategies.
• Manage and maintain test environments, including test data and test infrastructure.

Minimum Knowledge/Skills/Abilities
Minimum Education

• 6 years of related experience with a Bachelor's degree; or 4 years and a Master's degree

Minimum Special Certifications or Technical Skills

• Proven experience in software quality assurance and manual testing
• Expertise in QA Functional Testing for large scale web applications including front end and backend.
• Knowledge of testing methodologies and best practices.
• Proficiency in understanding requirements, user stories, creating comprehensive test documentation, test plans, test cases and reports; executing test cases for UI and APIs.
• Experience with defect management using tools like JIRA, defect triaging, defect remediation and root cause reporting.
• Experience with cross platform compatibility testing for mobile and web
• Familiarity with SQL/NoSQL for maintaining test data and environments.
• Familiarity with test automation tools and frameworks
• Flexibility to adapt to changing project requirements and priorities.
• A keen eye for detail to catch and report even subtle defects in the software.

Minimum Type of Experience the Job Requires

• Quality Assurance experience
• Minimum of 6 years of related experience with a Bachelor's degree; or 4 years and a Master's degree; or equivalent experience

Other

• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to lead and mentor junior testers.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI. (MIKBenefits.com)
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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