Technical Support Manager jobs in Florida

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CONTACT CENTER MANAGER - TECHNICAL SUPPORT

Train and motivate employees; manage the planning, assigning, and directing work; rewarding and disciplining employees, and effective conflict resolution. Ensure staffing levels meet needs. Lead and manage the team to ensure succe...

CompanyHotwire Communications Ltd
AddressFort Lauderdale, FL
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Contact Center Manager - Technical Support

Hotwire Communications Ltd

Fort Lauderdale, FL

Train and motivate employees; manage the planning, assigning, and directing work; rewarding and disciplining employees, and effective conflict resolution. Ensure staffing levels meet needs. Lead and manage the team to ensure succe...

HCM Analyst and Technical Support Expert

Ultimate Kronos Group

Lorida, FL

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

Technical Support Specialist

Saic Motor

TAMPA, FL

Installs software, modifies settings, and replaces hardware as required to resolve the incident. Resolves desktop and network issues to restore service. Understands premise wiring/cabling best practices. Uses ITSM and Remedy ticke...

Boiler Technical Support Analyst II

Rheem Manufacturing

Fort Myers, FL

$46.1K - $58.4K a year

RESPONSIBILITIES. Provides verbal and written technical assistance to customers on product service, installation, repair and general product questions for complex multi-family and/or large scale commercial projects. Troubleshoots...

Technical Support Rep

Mitek, Inc.

Largo, FL

Receive incoming customer issues in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite and help the customer resolve those issues by: Researching previous customer...

Technical Support Agent

Florida State University

Tallahassee, FL

Completes special projects as assigned.Responsible for providing Technical Support for internal desktop systems, software, hardware, and network infrastructure.Test developed code and identified functionality issues and correction...

Entertainment Technical Resource Manager

Disney Cruise Line

Lorida, FL

Partner with multiple areas at Disney Cruise Line to ensure all show documentation has been collected as needed.. Review all Show and End of Cruise reports to capture technical issues that are trending and activate the appropriate...

Operational Support Manager- Lakeland

Publix

Lakeland, FL

$79,000 - $119,000 a year

Maintain a deep understanding of customer experiences, common questions and circumstances that require them to seek help or share stories on our various platforms. Continuously improve and ensure an evolving strategy for centraliz...

SERVICE SUPPORT MANAGER

Canteen

Fort Myers, FL

$60,000 - $65,000 a year

2 plus years of warehouse supervisory or related experience. Warehouse, facilities maintenance, support services, military, and/or housekeeping experience. Ability to read and interpret documents such as safety rules, operating an...

Customer Support Manager

Capital Nyc

Miami, FL

$50,000 - $70,000 a year

Lead and motivate the Customer Support team to meet and exceed performance goals. Develop and implement support processes to streamline operations and improve efficiency. Handle escalated customer inquiries and provide resolutions...

Vendor Management / Data Support Consultant II

Pinnacle Technical Resources

Tampa, FL

$30 - $35 an hour

Responsible for all administrative and audit related functions for Third Party Vendors servicing client domestic Global Network Operations team. Manages workload distribution, job due dates and change controls as well as audit fun...

Technical Account Manager (Mechanical exp) 1939

Sigook® - Staffing

Miami, FL

Foster and maintain strong relationships with clients utilizing generator services. Understanding of the technical aspect of the generator's services offered. Provide clients the technical insights and expertise related to generat...

Executive Administrative Assistant - Relationship Manager Team Support

Jpmorgan Chase & Co

Palm Beach, FL

Provide administrative assistance and project work supporting the Deputy Regional Managing Director. Support Relationship Managers with their deal flow, appropriately handling confidential and sensitive information, manage incomin...

Financial Management Support Specialist

Sts Systems Support

Hurlburt Field, FL

Provide Financial Management Support and analysis. Generates strategic monthly, quarterly, and fiscal planning and execution reports using available accounting systems. Tasks include:. Perform and conduct data collection and ana...

SPANISH BILINGUAL - Call Center Customer and Technical Support

Optical Telecommunications Inc

Miami, FL

$16 - $18 an hour

Respond to customer inquiries. Utilize company interface, tools and resources to assist in general billing and customer service inquiries. Self-motivated and reliable including during high call volume days. Make product or service...

Project Delivery Manager - Epic Application Support Manager

Deloitte Us

Lake Mary, FL

Act as the primary contact and coordinator for all questions and issues that arise in day to day management of the Application Support teams. Monitor adherence to SLAs, KPI and Application Development processes and activities for...

Treasury Management Client Support Specialist II

Seacoast Bank

Fort Myers, FL

Provide procedural and technical support via telephone, email, and through virtual communication to clients on all TM products and services. Troubleshoot all issues and escalate to TM Operations and Management if necessary. Take i...

Manager Product Support

Caterpillar

Lorida, FL

Determining service level standards for customer service requests for product lines. . Answering technical questions for complex issues and procedures or to handle technical problems with customers' products. . Prioritize and imp...

Electrical Vehicle (EV) Product Support Manager

Abc Companies

Winter Garden, FL

Provide technical support, information, and training for customers in assigned region. Travel to new and current customer locations for the purpose of Product Support and technical training. Serve as a troubleshooter and technical...

Technical Support Agent (OVERNIGHT SHIFT, Remote)

Par

Miami, FL

Provide first level problem solving for Point of Sale (POS) hardware and software and other PAR products, including, but not limited to, operational and technical problems. Utilize service management systems for gathering and main...

Customer Technical Support Specialist - Remote - 2nd Shift

Beckman Coulter, Inc.

Miami, FL

The role entails providing advanced commercial knowledge and experience to internal and external customers. You will be asked to independently resolve complex and routine issues while being able to mentor and provide peer assistan...

Technical Support Intern

Miva, Inc.

Tampa, FL

Answer customer inquiries and promote products and services. Identify, reproduce, diagnose, and resolve client issues about the product. Document customer interactions within our ticketing system. Maintain professional telephone a...

MANAGER TECHNICAL SERVICES

Gerdau

Tampa, FL

Responsible proactive customer visits. Responsible for reporting customer quality concerns to sales and operations and follows up on action plan to improve quality and performance of Gerdau Grinding Balls. As required provides su...

Director, Technical Support Engineering - Lowell, MA or Maitland, FL

Ultimate Kronos Group

Lorida, FL

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

St. IT Support Manager in Fort Lauderdale, FL at SNI Technology

Sni Companies

Fort Lauderdale, FL

Plan, establish, implement, and administer IT policies, standards, procedures, measurements, and controls. Develop change management processes and regulate adherence. Manager technical projects within the support environment (trou...

Customer Success Specialist/Technical Support

Mobiwork Llc

Boca Raton, FL

$35,000 - $65,000 a year

Responsibilities. Skills and Qualifications. Work Experience. Compensation & Benefits. Quickly respond and address all incoming tickets. Resolves questions or problems over the telephone or Internet. Interfaces with developers, sa...

Technical Support Specialist

Eci Software Solutions

Tampa, FL

$55.6K - $70.4K a year

We offer competitive benefits focused on employee well-being, including paid volunteer time off! We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years. We have receiv...

Customer/Technical Support Representative

Plusone Solutions Inc.

Orlando, FL

$17 - $19 an hour

401(k). 401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Hybrid work. Orlando, FL 32817: Relocate before starting work (Required)....

Customer Support Manager

Repfabric Llc

Tampa, FL

$52,000 - $58,500 a year

Managing the day-to-day activities of the Customer Support Team. Analyzing trends in the support data to identify top user issues and work with our department heads to solve with training or product development. Work and motivate...

Access Support Technical Helpdesk Bilingual in Spanish

Jpmorgan Chase & Co

Tampa, FL

Provide telephone hotline support, chat support and email inquiry support to JP Morgan Access users. Resolve customer issues and queries in a way that reflects and expresses excellent customer service. Take ownership and provide t...