Technical Service Desk Manager jobs

Now available 49 results are consistent

Sort by:relevance - date

CYBER CASE MANAGEMENT/SERVICE DESK AGENT

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacti...

CompanyPeraton
AddressArlington, VA
CategoryInformation Technology
Date Posted 2 days ago See detail

Cyber Case Management/Service Desk Agent

Peraton

Arlington, VA

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacti...

Senior Technical Services Manager

Compass Group

Redmond, WA

Supports their leadership and peers in collaboratively building an industry-leading vision for their respective LOBs; ensures that this vision is communicated and that there is buy-in at all levels of AV, Event Management, and Ope...

Account Manager, US RV Sales and Technical Service

Garnet Instruments

Granbury, TX

$50,000 - $70,000 a year

401(k). 401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. 3 years. Up to 50% travel. Granbury, TX 76049: Relocate before starting work (Required)....

Technical Product and Design Manager, Infrastructure Services

Software And Services

Sunnyvale, CA

Develop partnerships with key business leaders and executives across a variety of teams at AppleDevelop partnerships with internal developersManage a team of cross functional product managers with diverse portfolioManage a team of...

Human Services Service Desk Manager

County Of Sonoma

Santa Rosa, CA

We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.As the largest agency in Sonoma County government, our mission is to protect vulnerab...

Human Services Service Desk Manager

County Of Sonoma, Ca

Santa Rosa, CA

Planning, organizing, and directing the work of Service Desk support staff. Scheduling shift coverages and periodically reviewing staff work for quality and timely completion of assigned duties. Administering and managing the IT S...

Sr. Manager, IT Service Desk

University Of Miami

Miami, FL

Leads a team of endpoint solutions engineers to design, implement, and support endpoint infrastructure across the organization.. Develops and implements endpoint security strategies, policies, and procedures to mitigate security r...

Service Desk Manager

It Avalon

Las Vegas, NV

Lead and manage the Service Desk team, providing guidance, support, and fostering a positive work environment. Oversee day-to-day operations of the Service Desk, ensuring timely and effective resolution of technical issues. Develo...

Senior Manager of Technical Services

Rsi Security

San Diego, CA

Unlimited flex vacation. 10 paid holidays. Paid parental leave. 401k 100% match. Medical, Dental, and Vision plans. FSA. Short term disability. and more! Bachelors degree in Information Technology or other computer-related field...

Service Desk Analyst (Technical or Patient Support)

Unity

Albuquerque, NM

High School diploma or G.E.D. equivalent/and or experience. Previous experience in a Customer Service Environment Working knowledge of PC operations Excellent verbal and written communication skills. Able to multi-task using multi...

SAP NS2 Senior Technical Service Manager with S/4 HANA

Sap

Newtown Square, PA

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. At SAP, we believe w...

Sr. Technical Service Manager - ECS (South Region)

Sap

Plano, TX

Primary contact for the customer regarding technology discussions Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership...

IT Service Desk Manager

Southerncarlson, Inc.

Omaha, NE

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

Technical Project Manager - Service Delivery Center - Senior Analyst - San Antonio

York State Department Of Labor

New York, NY

Create and develop project charter, scope and schedules, then plan and assign resources to a project. Advise and consult with other departments about production software issues, concerns, problems and questions. Manage resources,...

IT Service Desk Manager

Randa Corp

Dallas, TX

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

Library Technical Services Manager

Aarp

Washington, DC

$99.7K - $126K a year

Establishes relationships with key clients and issue area groups and develops subject matter and resource expertise. Develops an understanding of the issue area, client business and informational needs. Manages secondary research...

Senior Technical Service Manager, Enterprise Cloud Services (South)

Sap

Houston, TX

Primary contact for the customer regarding technology discussions. Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.. Ownersh...

IT Service Desk Manager

Vbb

Indianapolis, IN

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

Technical Services Manager, Interview Room (Remote)

Axon

Remote

$70,000 a year

Lead, coordinate, and manage installations to ensure efficiency and speed leading to an excellent customer experience. Ensure 3rd party installers (cable running/connections) and Interview Room customers are up-to-speed on install...

Support Center (Service Desk) Manager

Contact Government Services, Llc

Albany, NY

$80,000 - $200,000 a year

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

Service Desk Manager

Freed Maxick Cpas P C

Buffalo, NY

Manage the processing of incoming tickets to the Service Desk via various mechanisms to ensure courteous, timely and effective resolution of end user issues. Develop policies and procedures that outline how problems are identified...

Strategic Technical Services Manager

Innospec Inc.

Midland, TX

$90,000 - $100,000 a year

Undertake production system surveys. Problem diagnoses. Chemical selection and application, preparation and presentation of technical recommendations to customers, and chemical selection validation. Be conversant about in-field pe...

IT Service Desk Manager

Feathershark

Chesterfield, MO

$75,000 - $90,000 a year

Organize, train, and manage the service team to deliver wow customer experiences consistently. Establish and monitor metrics to ensure customer satisfaction. Maintain consistent and proactive communication with clients, includin...

Technical Service Manager

Zf Friedrichshafen

United States

Ensure call center case/claim documentation includes all required information for proper reporting and payment Provide feedback to management on emerging issues and trends. Initiate issue response with the WABCO/ZF quality and...

Technical Service Manager - ECS

Sap

Newtown Square, PA

Primary contact for the customer regarding technology discussions. Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.. Ownersh...

Technical Services Manager

Als Environmental

Simi Valley, CA

Maintain instruments: GCs with a variety of detectors-MS, FID, TCD, SCD, thermal desorption Units, canister cleaning components. Perform routine maintenance and repairs and coordinate service when needed. Knowledge of standardized...

Technical Services Manager

Als Global

Simi Valley, CA

Maintain instruments: GCs with a variety of detectors-MS, FID, TCD, SCD, thermal desorption Units, canister cleaning components. Perform routine maintenance and repairs and coordinate service when needed. Knowledge of standardized...

Technical Service Manager

Accelleron Industries Ag

Bolingbrook, IL

Ensuring a fast & smooth problem solving in the field by timely investigation of turbocharger problems, strong communication and finding sustainable technical solutions in co-operation with other divisions and external partners. S...

Regional Technical Service Manager

American Gaming & Electronics

Yonkers, NY

Oversee and participate in the installation, conversions, troubleshooting, repair and/or removal as necessary of gaming machines, slot signage, and gaming controllers at various casino sights in the New York market. Responsible fo...