Technical Customer Support jobs in San Carlos, CA

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PRODUCT PROGRAM MANAGER, CUSTOMER SUPPORT

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

CompanyMeta
AddressMenlo Park, CA
CategoryInformation Technology
Salary$186,000 - $253,000 a year
Date Posted a month ago See detail

Product Program Manager, Customer Support

Meta

Menlo Park, CA

$186,000 - $253,000 a year

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

Technical Project Manager - Core Customer Onboarding (Spanish or Portuguese Speakers Preferred)

Neo4J

San Mateo, CA

Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deplo...

Customer Support Specialist

Megaport

Brisbane, CA

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

Enterprise Technical Support Engineer

Support And Service

Sunnyvale, CA

Assist in the creation and maintenance of technical resource documents and other operational duties within the department. Responsible for effectively positioning Apple's support products and technical solutions. You will have mai...

Roadside Customer Support (Night Shift)

Tesla

Fremont, CA

$20.00 - $52.20 an hour

Deliver exceptional verbal and written Customer Support Efficiently coordinate towing services, both in urgent and non-urgent situations. Assess customer needs and proactively resolve roadside Determine the optimal course of actio...

Maps Technical Operations Support Specialist

Hardware

Sunnyvale, CA

The ideal candidate for this role is a proactive team player capable of wearing many hats, from handling high-priority projects to managing routine administrative tasks. The candidate should be self-driven, detail-oriented, and ca...

Customer Support Rep/Purchasing Agent

Ckd Usa Corporation

Santa Clara, CA

Produce timely quotations for product inquiries while confirming product availability, part number accuracy and customer specific discounting. Verify and enter all incoming orders with previous quote history including price, lead...

Senior Customer Technical Program Manager

Nvidia

Santa Clara, CA

$156,000 - $247,250 a year

Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you. Collecting, prioritizing, tracking, and driving customer-reported issues to reso...

Customer Ops Support Specialist II

Pinterest

San Francisco, CA

$79,050 - $163,000 a year

Manage technical support issues on a daily basis: verify issues, isolate and diagnose the problems and resolve the issues across Pinterest's business products suite. Handle escalations from outsourced vendors, and contribute to im...