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SOFTWARE SUPPORT SPECIALIST (HELP DESK)

80% of time supporting tier 1 tickets but another team wants to utilize this person and they are more specialized (seed genetics and bio sciences). Responsibilities: Resolve Tier 1 level security requests, perform cache refreshe...

CompanyTeksystems
AddressZionsville, IN
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 days ago See detail

Software Support Specialist (Help Desk)

Teksystems

Zionsville, IN

80% of time supporting tier 1 tickets but another team wants to utilize this person and they are more specialized (seed genetics and bio sciences). Responsibilities: Resolve Tier 1 level security requests, perform cache refreshe...

IT Lead Analyst, Support Desk

Price Chopper

Buffalo, NY

Overnights may be required as a part of a scheduled shift. Evenings, nights, and weekend required. Holidays. On Call Required....

Web Development Support Desk Associate

Bell Media

Birmingham, AL

Provides professional support in a high-touch, customer-facing environment. Responds quickly to support requests and manages these requests in the Help Desk ticketing system as they progress towards resolution. Maintains confident...

Help Desk Support - IT

Southlaw P C

Overland Park, KS

401k with Matching Up To 3%, Over a 3 Year Vesting Period. Medical - 100% Base Rate Paid by the Firm. Dental - 100% Base Rate Paid by the Firm. Vision - 100% Base Rate Paid by the Firm. Life Insurance. Long and Short Term Disabili...

Help Desk Support Specialist

Southwestern College

Chula Vista, CA

Serves as the initial point of contact for customers seeking technical assistance over the phone, email, or work order system; uses diagnostic techniques, asking pertinent questions and offering remote desktop assistance; determin...

Desk Side Support

Eteam

Chicago, IL

Job Duties Provide direct Face-to-Face world class end user support experience with an Client on quality resolutions Help improve end users productivity by completing triage, offering advice, teaching and developing solutions to c...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

IT Help Desk Support Technician

Douglas Emmett Management, Llc

Santa Monica, CA

$65,000 a year

401(k). 401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance. 5 years. Monday to Friday....

IT Service Desk Support Staff (2 Vacancies)

Middlesex Community College

Bedford, MA

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

Customer Support Specialist I - Service Desk

Health First

Rockledge, FL

Maintains a high level of compliance in assigned areas of responsibility, abides by established Health First Information Security policies and procedures. Follows the troubleshooting documentation for information systems support,...

Help Desk Support - Level II

World Insurance Associates, Llc.

Sioux Falls, SD

Serving as the first point of contact for employees seeking technical assistance through helpdesk ticketing system. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solu...

IT Support/ Desktop Support/ Help desk technician

E-Solutions Inc

Columbus, NE

IT helpdesk (Service desk support, ITIL certification) Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported iss...

IT Help Desk Support - Level II

K2 Staffing

Middleton, WI

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents...

Service Desk Analyst (Technical or Patient Support)

Unity

Albuquerque, NM

High School diploma or G.E.D. equivalent/and or experience. Previous experience in a Customer Service Environment Working knowledge of PC operations Excellent verbal and written communication skills. Able to multi-task using multi...

Service Desk Support Tech (Multiple Positions)

Florida State University

Tallahassee, FL

Support ranges from providing general information and assistance with workflow submissions to technical troubleshooting for the IT Services suite, including detailed desktop, application, networking (wired and wireless), account m...

Support Desk Representative - Florida

Netfor Inc

Remote - Oregon, United States

Single point of contact resolver Ability to identify and reroute technical issues as needed Ability to talk and type at least 35 words per minute Strong and efficient communication skills Strong ability to multi-task Ability to id...

Voter Registration Support Desk (Operations & Policy Analyst 2)

Secretary Of State

Salem, OR

$5,228 - $8,003 a month

All applicants using their education to meet the position requirements must submit a copy of all transcripts no later than interview to receive credit for college degrees or coursework. Credits must be from an accredited college o...

Support Desk Specialist

Marco Technologies

Glenwood, MN

$24.50 - $36.76 an hour

Provide technical support and remote help desk services to Marco clients, escalating when necessary. Review current systems and make technical/process recommendations for improving efficiency. Identify reoccurring issues in client...

Support Desk Technician (Full-Time)

Butler County Sheriff's Office

Hamilton, OH

$25 - $31 an hour

Develop and maintain solid understanding of user needs. Work collaboratively with other technicians to solve problems. Monitor and respond quickly and effectively to requests received via a ticket system. Install, configure and ma...

Support Desk Specialist

Craft3

Portland, OR

$48.9K - $61.9K a year

First review of applications will begin on March 27th, 2024 and continue until the position is filled.Remote flexible schedule is available within Oregon or Washington, near one of our offices.Additional Information: Medical, De...

Corporate Services: Support Desk Analyst III

B. Riley Financial, Inc.

Los Angeles, CA

Pay Type Salary. Min Hiring Rate $85,000.00. Max Hiring Rate $95,000.00....

Service Support Desk Analyst | REMOTE

Dignari

Remote

$49.1K - $62.2K a year

Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:....

Technical Support Technician / Help Desk Specialist - Onsite

Ellucian

Huntsville, AL

Recommending or performing complex actions to correct problems using remote diagnostic, remediation technology and tools or at user locations to install, modify, or make repairs to computer hardware and/or software. Supervising an...

Support Staff (Front Desk, Concessions, Pool Attendant) - Independence

Midwest Pool Management

Independence, MO

All applicants must be 15 years of age or older by the start of training. Keep the pool safe. The first, and most important, responsibility of all lifeguards is to promote safety by preventing accidents, as well as having the conf...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

Service Desk Support Analyst

Karl Storz Endoscopy - America

Los Angeles, CA

$22.88 - $35.53 per hour

Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. . Work with business partners to colle...

IT Service Desk Support Analyst

State Of California

Sacramento, CA

Close to major freeways, light rail, and transit stops. Enclosed bicycle parking. Close to downtown shopping and restaurants. Close to the Golden 1 Center and Sutter Health Park. INFORMATION TECHNOLOGY ASSOCIATE. Job Application P...

Service Desk Support Specialist - Omaha

Kidwell Inc

Omaha, NE

Bachelors or Associates Degree in related field or equivalent experience required 2+ Years Service Desk experience or equivalent troubleshooting experience CompTIA A+ , Microsoft MTA preferred, but not requiredThis position offe...

Help Desk Support - Inter

Artech

San Francisco, CA

Responsibilities:Provide application support through remote access tools to resolve internal end user issuesMonitor and respond quickly and effectively to calls or chats received to the *** Service DeskInteract with end users via...

Tech Support/ Help Desk Engineer

Apexon

Somerset, NJ

Install, modify, and repair computer hardware and software.. Test and repair faulty equipment. Replace component parts computers and printers.. Setup and deployment of new desktops, laptops, phones, and printers.. Train workers in...