Service Desk Tech jobs in Chicago, IL

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SERVICE DESK AGENT I

100% phone support (inbound and outbound) . Provide first level support (phone and email) assisting users by providing superior quality support and service information to users. . Actively resolve and/or escalate incidents and ser...

CompanyV2X
AddressRemote - United States
CategoryInformation Technology
Date Posted 21 hours ago See detail

Service Desk Agent I New

V2X

Remote - United States

100% phone support (inbound and outbound) . Provide first level support (phone and email) assisting users by providing superior quality support and service information to users. . Actively resolve and/or escalate incidents and ser...

Service Desk Supervisor

Saic Motor

STERLING, VA

Manage Service Desk Agents and Dispatch processes in support of all CBP and Border Patrol sites.. Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch Chiefs, and...

Service Desk Agent

Saic Motor

Remote - Texas, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

Support Desk Intern - ADM Investor Services - Chicago, IL

Archer Daniels Midland

Chicago, IL

Set up and administer online access to our web applications. Communicate and guide clients with an active transition project. Create reference guides for Support Desk items to be utilized internally and externally. Assist in g...

Technician I, Service Desk - Richmond, United States - Estes Express Lines

Estes Express Lines

United States

Provide quality technical assistance, support and education for incoming queries and issues related to computer systems, software, hardware and technical business processes. Quickly and correctly troubleshoot and resolve common is...

Service Desk Technician Ii - Washington, United States - Gridiron IT

Gridiron It

Washington, United States

Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....

Service Desk Associate - Columbia, United States - FEI Systems

Fei Systems

United States

Build rapport and elicit problem details from nontechnical or technical customers. Provide timely, efficient and pleasant follow up to user questions or issues. Communicate customer priorities regarding incidents and problems to s...

Request Fulfillment Service Desk

Travel + Leisure

Delaware, United States

Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.ITA strong candidate has been identified for this position.Where Memories Start with YouHo...

IT Service Desk Technician - Tampa, United States - Penske Truck Leasing

Penske Truck Leasing

United States

At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people. Major Responsibilities: Pr...

Environmental Services Tech Weekday Day Shift EO weekend

Adecco

Vermont, United States

Clean and sanitize patient rooms, including changing bed linens and ensuring all surfaces are disinfected. Emptying trash containers and disposing of waste properly. Cleaning and sanitizing bathrooms, including sinks, toilets, an...

Service Desk Agent

Saic Motor

Remote - Texas, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

Service Desk Agent

Saic Motor

Remote - North Carolina, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

IT Service Desk Technician

Empire State University

New York, United States

Provide first-level technical support and assistance to end-users via phone, email, live chat, and our ticketing system. Deliver excellent customer service, ensuring a positive experience for all users. Troubleshoot and resolve ha...

Service Desk Team Leader II

Stefanini Group

Remote - Oregon, United States

Create a cohesive team environment through consistent management. Coach and counsel of direct reports including providing feedback including positive recognition, conduct performance evaluations, training, mentoring and handling d...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

Service Tech 1

Rite Hite

Pennsylvania, United States

Job Category:Production & Skilled TradesSchedule:Full timeRite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities. This position works independently or in...

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

Service Desk Analyst

It Authorities Inc.

Remote

$19 - $23 an hour

Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...

IT Service Desk Technician II

United Claim Solutions Llc

Remote

$50.7K - $64.1K a year

Manage escalations for IT Service Desk team Utilize internal ticketing platform to monitor and handle IT support requests submitted by Valenz users. Assist in resolving system wide issues with O365, encryption tools, endpoint mana...

Service Desk Specialist (myColorado) Remote From Anywhere In Colorado

State Of Colorado Job Opportunities

Colorado, United States

$58,596 - $65,000 a year

Providing Tier I support and customer assistance for a mobile application.. Troubleshooting, reproduction, reporting, and problem resolution in both iOS and Android operating systems. Install the myColorado software on supported d...

Manager, Service Desk

Cresco Labs

Chicago, IL

$88.1K - $111K a year

Responsible for managing day-to-day operations of the Service Desk team, overseeing support for Retail, HQ, and Operations facilities. Establish and enforce score-card metrics; monitor ticket documentation to identify common trend...

Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

Service Desk Technician I

Delta Dental Of Colorado

Colorado, United States

$49,608 - $55,390 a year

1 3 years of experiencing working in a Service Desk environment. Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. Strong troubleshooting and problem resolution skills. Str...

Service Desk Analyst

Tenisitech

Remote

$18 - $22 an hour

Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment. Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment....

Service Desk Overnight / Maintenance

Planet Fitness

Florida, United States

Greeting and saying goodbye to all members and guests. Monitoring club access to members and non-members. Answering any questions and handling member complaints. Having an excellent understanding of the Judgement Free Zone and exp...

Service Desk Analyst (Ashburn, VA)

Tyto Athene

Ashburn, VA

Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries, and or phone calls for customers seeking help. Logs all...

Service Desk Analyst - Level 1

Wynne System

Remote

$40,000 - $50,000 a year

Business to business support of Wynne Systems products Ticket and workload management using our online ticketing tool Resolution of data issues Creation of knowledge base articles Replication of bugs within the Wynne System produc...

Service Desk Technician I

Ntiva, Inc.

Virginia, United States

$35,000 - $55,000 a year

This is a 100% remote position. Monday-Friday, 8am-5pm CST. We provide the equipment you need, but you must have a reliable home internet connection with at least 20 Mbps upload and download speeds for optimal performance. Accept...

Information Technology Specialist 3 - Service Desk Coordinator

State Of Minnesota

Minnesota, United States

$31.47 - $51.73 an hour

Who May Apply: Open to all qualified job seekers Date Posted: 03/30/2024 Closing Date: 04/05/2024 Hiring Agency/Seniority Unit: MN St Colleges & Universities / Normandale CC-MAPE Division/Unit: MnSCU Normandale CC / Information Te...

Help Desk Tech (Puerto Rico, Remote)

Dxc Technology

Puerto Rico, United States

$35,776 - $36,832 a year

Answers Help Desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems on assigned by providing guidance regarding software and h...