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BUSINESS ANALYST SERVICE DESK/HELPDESK CONSULTANT

4 year college degree or equivalent study required. Relevant work experience: 6 to 8 years. Experience as a Business Analyst - Required 5 years. Experience with customer service/end user support/help desk support - Required 5 year...

CompanyMindteck
AddressTrenton, NJ
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 weeks ago See detail

Business Analyst Service Desk/Helpdesk Consultant

Mindteck

Trenton, NJ

4 year college degree or equivalent study required. Relevant work experience: 6 to 8 years. Experience as a Business Analyst - Required 5 years. Experience with customer service/end user support/help desk support - Required 5 year...

Service Desk Analyst/ Atlanta, GA (Onsite / Remote ),6 Months Contract

Suncap Technology, Inc.

Atlanta, GA

Monitor telephone system and take calls from Client users. Log all reported incidents, Fulfillment Requests (Service Requests) and attempt to resolve issues at 1st contact in accordance with established SLA's. Escalate incidents t...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

Service Desk Analyst

Metropolitan Nashville Airport Authority

Nashville, TN

Apply online. Interview. Offer. Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test. Onboarding. Deferred compensation plans. Edu...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

Service Desk Analyst

Pomeroy Technologies, Llc.

Omaha, NE

Be a key participant in user testing, implementing, document creation and communication for information technology department and the end-user.Provide after-hours support and perform any additional responsibilities as reque...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

Delivery specialist/ customer service $18-20 hr weekends off

Eclipse Rto, Llc

El Monte, CA

Must be at least 19 years of age. High school diploma or GED. Valid state driver's license and good driving record....

Service Desk Analyst

Kubota

Gainesville, GA

Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and pro...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

Service Desk Support Analyst

Frontline Managed Services

Saint Louis, MO

You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...

NCDIT - Service Support Analyst- Expert

Software Technology Inc

Raleigh, NC

Service Desk Technician II s provide consultation, elevated support, and/or advanced instruction to users of hardware, software, operating systems, telephony, unified communications, mainframe, identity management, networking, and...

Service Desk Analyst I

Ps Logistics

Birmingham, AL

Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment. Analyze, troubleshoot, diagnose, and repair hardware and software issues. Assist in user manageme...

Care Delivery Board Certified Behavior Analyst (BCBA)

Unifi

Bloomington, IN

Lead and guide as a supervisor, offering oversight and training to Registered Behavior Technicians (RBTs) supporting the patients on your caseload. . Provide consistent support and training to patients' families and caregivers, f...

Service Desk Analyst

Juno Search Partners - Open Positions

Wayne, PA

Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...

SAP Functional Analyst, Global Trade Services

Simplot

Boise, ID

Be the functional configuration expert for your process area Ensure your consulting team members of your process area follow program expectations Represent your process area in design and build sessions and solutioning Guide and p...

Access & Security Analyst- Information Services

Mercy Medical Center - Cedar Rapids

Cedar Rapids, IA

Ensure and maintain the confidentiality, integrity, and availability of organizational information systems. Participate on incident response team to contain, investigate, and prevent future computer security breaches. Work with th...

Manager, Service Delivery

Mcdonald's Corporation

Chicago, IL

$45.1K - $57.2K a year

Analyze new solution requests, solicits, and clarifies nonfunctional requirements, and works with developer team to formulate conceptual and physical architectures, to rapidly deliver solutions in a fast paced, multi-vendor, cloud...

Senior Manager, HR Shared Service Delivery (Learning)

Mcdonald's Corporation

Chicago, IL

$37.1K - $47K a year

Ensure development of Tier 2 Service Delivery/HR end-to-end support structure, including processes, SOPs work instructions, and key performance indicators (KPIs) for Service Delivery transition Serve as an advocate for service de...

Service Desk Analyst I (Information Technology - College of Medicine)

Florida State University

Tallahassee, FL

Responsible for troubleshooting computer hardware and software for solutions. Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including...

Project Delivery Senior Analyst - Full Stack Java Developer - TSP HA

Deloitte

Lorida, FL

You will perform requirements analysis / Design solutioning You will devel0 / maintain Java solutions including code reviews You will be involved in the planning and deployment of all releases and change management requirements Yo...

Service Desk Analyst 2

Intuit

Washington, DC

...

Service Delivery Associate (Document Processing)

Sps North America, Inc

Pittsburgh, PA

Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transaction...

Service Delivery Manager

Zones

Bentonville, AR

You will be responsible for planning, managing, and executing multiple daily project initiatives that create and add to client facing technology solutions to deliver a world-class customer experience and broaden our capabilities i...

IT Service Delivery Manager (Identity and Access Management)

Regeneron Pharmaceuticals Inc.

Troy, NY

Position is responsible to ensure that value is achieved as anticipated from the outsourced relationships under management, typically within a domain or service area. Experiencing managing vendors and managed services.Experience i...

Delivery Service Supervisor

Sysco

Lorida, FL

Company: Zip Code:33178Minimum Level of Education:High School or EquivalentMinimum Years of Experience:3 YearsEmployment Type:Full TimeTravel Percentage:COMPENSATION INFORMATION:BENEFITS INFORMATION:AFFIRMATIVE ACTION STATEMENT:Ap...

Service Delivery Manager

Thrive Networks Inc

New York, NY

$100,000 - $130,000 a year

Motivate and coach individual contributors to achieve departmental goals and drive excellent and consistent customer service Manage Thrives regional managed services team from a customer service, technical and career development...

Senior Service Delivery Manager

Simcorp

New York, NY

$114,400 - $160,000 a year

Orchestration and Governance across all consumed Service offerings; Driving satisfaction, loyalty, high level of engagement and adoption for consumed Services. Acting as a single point of contact at the operational level for Clien...

Service Delivery Manager

Procter & Gamble

Mason, OH

Assist the Service Manager with developing service fundamentals, strategy, set application priorities, identify and oversee initiatives and establish and execute commercial and adoption plans in order to maximize value for the sol...

VP Service Delivery

Msg Entertainment Holdings, Llc

New York, NY

$236,000 - $325,000 a year

Implement best practices and industry standards to ensure a consistent, scalable, and effective approach to IT Service Delivery. Partner with other Technology functions to develop and adopt standards and best practice for Service...