This position supports Mercy's philosophy of patient centered care by working to ensure that digital information remains safe and secure through the implementation and support of Information Security policies, procedures, and technologies.
Job Duties
- Ensure and maintain the confidentiality, integrity, and availability of organizational information systems.
- Participate on incident response team to contain, investigate, and prevent future computer security breaches.
- Work with the management team to assure alignment between data security needs as they relate to our core applications and technology.
- Monitor and audit access to and use of the organization's computerized data and Information Services, and reports any issues or misuse.
- Regularly interact with user departments to address security needs.
- Provide support for end-user access and permissions.
- Serve as a liaison with all users in areas of data security.
- Establish the working rapport necessary to develop cooperation and effectively integrate IS services with the enterprise, both owned and affiliated.
- Support operation of the data security systems for the facility.
- Troubleshoots problems in installing and upgrading data security systems.
- Monitor the overall performance of the data security technologies.
- Specify and set up appropriate network access for network users, and ensure timely removal of access for employees and other network users.
- Works with other application support staff to provide guidance on access integration and user access management.
Knowledge, Skills and Abilities
- Excellent verbal and written communications skills.
- Strong technical management and technical problem resolution skills.
- Knowledge and skills in project management methods with an ability to demonstrate methods when needed to support projects.
- Respect for privileged information.
- Adaptability in working with professional and non-professional staff in a team-oriented environment.
- Critical thinking and problem solving skills while demonstrating a high degree of objectivity, diplomacy and tact.
- Ability to manage interpersonal relations.
- Some knowledge of health care trends, policy, regulatory and compliance issues.
- Ability to work productively in a fast paced, rapidly changing environment.
Professional Experience
- Preferred: Two (2) years experience working with a variety of operating systems, network security and data encryption technologies, and security standards; designing, implementing, and managing network/server/data access systems and procedures, working with customers and end-users to provide support and help solve problems.
- Preferred: Healthcare Information Security experience.
Education
- Required: High School Diploma or equivalent
- Preferred: Bachelor's degree with an emphasis in Computer Science, Information Security, or related field.
Licensure, Certification, Registration
- Required: None.
- Preferred: Any certification which expands Information Security knowledge.
Physical Demand Requirements
- Sedentary: Exert up to 10 lbs. of force occasionally and/or a minute amount frequently