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1ST LINE SUPPORT ANALYST
Resolve logged calls according to agreed internal/client SLA. Manage customer support requirements in order of priority. Ensure timely and appropriate escalation of tickets to relevant teams. Contribute to keeping customer records...
| Company | Kinetic Software Ltd |
|---|---|
| Address | Lorida, FL |
| Category | Information Technology |
| Salary | $35,000 - $45,000 a year |
| Job type | Full-time |
| Date Posted | a month ago See detail |
1st Line Support Analyst
Kinetic Software Ltd
Lorida, FL
$35,000 - $45,000 a year
Resolve logged calls according to agreed internal/client SLA. Manage customer support requirements in order of priority. Ensure timely and appropriate escalation of tickets to relevant teams. Contribute to keeping customer records...
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Pharmacy Systems Support Analyst-Remote[Mon–Fri 1 pm-9:30pm CST]
Scriptpro Llc
Remote
$43.5K - $55.1K a year
Must have high-speed reliable internet access with a hard-wired connection Must have a distraction free home office workspace Must be willing to participate in video virtual meetings (camera on) Occasional travel is required Inter...
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Application Support Analyst - Mobile Applications
Marriott International, Inc
Bethesda, MD
$22.97 - $43.79 an hour
3+ years general work experience including at least one year of experience in one or more of the following:. High school diploma or equivalent. Professional Certifications such as ITSM, ITIL, HDI. Experience using contact center...
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GPS Innovation Banking Program Support Analyst (Global Payment Solutions)
Hsbc
New York, NY
Lead projects in a fast-paced, dynamic environment, which may include directing third party resources as well as virtual teams. Must be comfortable defining system scope and project objectives, organizational change management met...
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Lab Compute IT Support Analyst
Intel
Hillsboro, OR
Works closely with development and quality teams to derive infrastructure design requirements, build, test, and automate tools appropriate to the project, and/or implements and maintains of those systems within the constraints imp...
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Engineering Tools Technical Support Analyst - JIRA, Bitbucket, Confluence
Bae Systems
United States
Design, operation and support of Software Engineering Tools. Administration and operational support of multiple Software Engineering application environments across BAE Systems. Troubleshoot performance, availability and overall h...
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Support Analyst
Teksystems
Charlotte, NC
:An industry-leading financial organization is seeking to hire a team of consultants to support customers with processing / underwriting related to the Paycheck Protection Program (PPP). Daily responsibilities will include reviewi...
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Desktop Support Analyst
Leviton
Tualatin, OR
Support expertise in following operating system platforms: Microsoft Windows's, Microsoft Windows 7, Microsoft Windows XP, and Mac OS X. Support expertise in following Microsoft products: Office 2013, 2010 and 2007; Project 2010/2...
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Desktop Support Analyst
Centralink
Garden Grove, CA
This individual will work with a team of technicians to solve problems creatively and timely, with the ability to escalate issues to senior technical staff as needed. This job will have the following responsibilities:Responsibili...
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Network Support Engineer
Kastle Systems
Falls Church, VA
Configuring, deploying, and troubleshooting network integration (through standard APIs) and hardware/network enabled solutions (such as video cameras set up and KastleConnect API products). Serve as an intermediary with customers...
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Office 365/Network Support Specialist
Asap/Netsource
Bronx, NY
$60,000 - $65,000 a year
8 hour shift. Day shift. Monday to Friday....
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Product Application Support Analyst - Integrations (Adaptive Planning)
Workday
Austin, TX
You will support customers via calls and emails with a solid focus on timely resolution of issues and customer satisfaction. You will work cross-functionally to coordinate resolution of issues within the support team and the produ...
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Training Support Analyst
Saic Motor
LITTLE ROCK, AR
Support instructors by ensuring the organization, communication, and delivery of course content and materials meet learning objectives. Collaborate with subject matter experts (SMEs) on complex technical and analytical content, en...
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IT Support Analyst- (9 Month Project)
Medialab
Remote
$45.3K - $57.4K a year
Full-Time 40 hours per week, (Monday-Friday) Respond to IT support requests and own issues through resolution. Provide IT assistance in employee onboarding and off-boarding. Configure laptop hardware and update or deploy new softw...
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Operations Systems Support Analyst
Metro Atlanta Ymca
Atlanta, GA
$49.2K - $62.3K a year
Responsible for data, management, reporting, and handling support requests from front line users and department leads. Support and collaborate with finance and operation teams of association program registration, including but not...
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Financial Support Analyst - Patient Financial Services
Wvuh West Virginia University Hospitals
Remote
$64.6K - $81.8K a year
Below, youll find other important information about this position.Responsible for design, development and testing of reports using innovative techniques, analyzing data from various sources and systems. Build and maintain advance...
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Associate IT Client Support Analyst
Hca Houston Healthcare Southeast
Pasadena, TX
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...
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Boiler Technical Support Analyst II
Rheem Manufacturing
Fort Myers, FL
$46.1K - $58.4K a year
RESPONSIBILITIES. Provides verbal and written technical assistance to customers on product service, installation, repair and general product questions for complex multi-family and/or large scale commercial projects. Troubleshoots...
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Business Support Analyst - San Antonio, United States - USAA
Usaa
United States
Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for m...
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Business Support Analyst - San Antonio, United States - USAA
Usaa
United States
Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for m...
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Support Analyst- Answering Service/Switchboard (Non-Technical), FT, Evening
Prisma Health
Greenville, SC
$33.7K - $42.7K a year
Receive customer input from phone, email, or web submission and create support tickets. Troubleshoot end user issues and determine if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2 using established c...
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Entry Level Project Support Analyst
The Concourse Group Llc
Annapolis, MD
$40,000 - $50,000 a year
Skills in MS Office applications (Excel, PowerPoint, Word). Skills with Adobe Standard and/or Pro. Skilled with attention to detail and employing methods of quality control in work product. Ability to effectively manage communicat...
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Application Support Analyst: Mid-Level
Jack Henry & Associates
Allen, TX
$62.7K - $79.4K a year
Core Migrations, where we help the customer reconfigure some Core Banking Software settings to ensure that there is continuous uninterrupted service and communication between the Core Banking Software and our product. In-House Mig...
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Support Analyst - DC Hardware (Onsite, Columbus)
Lululemon
Columbus, OH
$63,900 - $83,900 a year
Work on DC peripheral devices, include the following: RF devices, Voice devices, PCs, Wifi, & printers. Manager and oversee all hardware issues, repairs, and track maintenance for the devices. Support assigned projects - meet proj...
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Oracle EBS/Cloud Support Analyst
Intralox
New Orleans, LA
Manage service desk Oracle EBS and Oracle Cloud Applications support queue, gather support details, and resolve incidents within established SLAs Primary focus to resolve Incident and Problem management related to the Oracle Suppl...
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PMO Monitor & Control Support Analyst
State Of California
Sacramento, CA
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST. STAFF SERVICES ANALYST. Job Application Package Checklist. Duty Statement. Possession of a valid driver's license is required when operating a State owned or leased vehicle. Statement of Qua...
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IT Support Analyst- Hybrid
Sagora Senior Living Inc.
Fort Worth, TX
On Demand Pay Request a pay advance of up to $500 and get paid the same day! Discount and rewards program use for electronics, food, car buying, travel, fitness, and more! Health/ Dental/ Vision/ Disability/ Life Insurance. Fl...
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Technical Support Analyst I
Johnson County Kansas
Olathe, KS
$46.8K - $59.3K a year
Responds to basic user inquiries and prioritizes requests; assists with the installation of software, hardware and peripheral equipment. Directs issues to the appropriate personnel for service, repair, and training; maintains reco...
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Production Support Analyst
U.s. Pipe 2024
Olivehurst, CA
$24 - $28 an hour
Team Collaboration: Join a team-oriented environment where collaboration is not just a buzzword but a priority. Career Growth: Be part of an industry leader renowned for world-class design, manufacturing, sourcing, and distributio...
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Forecasting & Planning Support Analyst
Nri
Fontana, CA
Excellent technical capabilities with proficiency in warehouse management system (WMS) and Excel. Excellent communication and interpersonal skills. Ability to multitask and prioritize duties, follow through assignments with a mini...
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