Manager Customer Experience jobs

Now available 765 results are consistent

Sort by:relevance - date

CUSTOMER ONBOARDING MANAGER

Owning the new customer experience from Sales to Customer Success Management by leading trainings, driving product adoption, and helping customers achieve their business goals. Manage the Beyond Training & Certification process fo...

CompanyBeyond Pricing
AddressRemote
CategoryInformation Technology
Date Posted 3 days ago See detail

Customer Onboarding Manager

Beyond Pricing

Remote

Owning the new customer experience from Sales to Customer Success Management by leading trainings, driving product adoption, and helping customers achieve their business goals. Manage the Beyond Training & Certification process fo...

Customer Support Manager

Accountable2You

Williamstown, KY

$70,000 - $90,000 a year

Youre an outstanding human. We get it, no one is perfect, yet you possess a strong moral character that loves our core values and affirms Accountable2You's mission and purpose. You believe the struggle is real. You count bondage...

Customer Success Manager

Kenect

Pleasant Grove, UT

Retain existing customers, grow your portfolio, and drive adoption of the Kenect platform. Escalate issues to internal stakeholders that may arise to get appropriate support to solve the customer's problems. Conduct weekly/monthly...

Customer Care Manager

Banterra Corp.

Eldorado, IL

Provide oversight and management over assigned staff, including job assignments, to ensure department objectives are achieved and internal controls are developed, implemented and complied with. Set and monitor goals and expectatio...

Customer Success Manager

Advantive

Remote

Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed. Drive product adoption and usage of our software products and solutions to retain and grow reve...

Customer Success Manager II - Enterprise

Lyra Health

United States

$106,000 - $163,000 a year

Serve as the primary relationship owner for our Enterprise segment employer customers (3,000-10,000 lives), maintaining regular contact with the customers benefits team members and other key stakeholders Partner with marketing to...

WARRANTY CUSTOMER CARE MANAGER

Fischer Homes

Missouri, United States

Enjoy working with customers and providing excellent customer service, even when that isn't giving them everything they may ask for. Possess a process-oriented approach to troubleshooting. Seek out the root causes of issues to dev...

Customer Service Manager

Automated Industrial Technologies

Evington, VA

$70,000 - $100,000 a year

Responsiveness. Technical Competence. Effective Follow Through. Truly care for our customers, satisfying all reasonable customers, and a few unreasonable idiots (and we can all be unreasonable idiots). Be knowledgeable in machines...

Customer Care Manager

Pulte Homes

Cleveland, OH

$55,000 - $75,000 a year

Conduct in-person homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors collaboratively with Customer Care...

Customer Care Manager

Roguesearch

Cary, NC

What began as a single home built by the hands and entrepreneurial spirit of our founder Bill Pulte, is today the nations third-largest homebuilder with operations in over 40 major cities. Marketing under some of the industrys b...

Enterprise Customer Success Manager

Five9

San Ramon, CA

$90,200 - $174,800 a year

Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Collaborate with customers to define and track key performance metrics and ensure they are meeting...

Customer Success Manager

Compliancy Group

Greenlawn, NY

$70,000 - $80,000 a year

Own the relationship with a portfolio of SMB customers to become an expert on customer needs. Use our Customer Success platform to engage with customers at scale. Monitor the account through stages, account health triggers, and ot...

Customer Success Manager

Politemail Software

Remote

Serve as the Customer Success contact post-sale, beginning at onboarding and taking collaborative ownership through the entire customer lifecycle, including training and continual support. Collaborate daily with the Implementation...

Customer Care Manager

The United Methodist Church

Nashville, TN

Processes information quickly and efficiently and crafts questions to get to the heart of a customers concern.Oversees the call center representatives and their work. Determines appropriate staffing levels and monitors processes,...

Manager, B2B Customer Success - Capital One Software - (Remote)

Capital One

Remote

Cultivating trust and building relationships with business customers. Helping customers identify, document, measure, and achieve their desired business outcomes. Creating Customer Success plans and conducting periodic business rev...

Customer Service Manager

Stella-Jones Corporation

Remote

Lead and manage a team of exempt and non-exempt employees; providing guidance, support, and fostering a positive work culture within the Customer Service department. Ensure the supervisors are equipped with the necessary skills an...

Customer Success Manager

Brightside Windows

Kent, WA

$55,000 - $69,000 a year

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. Bonus opportunities. Performance bonus. Monday to Friday....

Customer Care Manager

Chipotle

Columbus, OH

$72,000 - $99,000 a year

Strong candidates are motivated by what they can achieve, growth they could experience, and how they will impact the company Leads the Chipotle Care Team performance and development through consistent 1 on 1's, reviewing individua...

Customer Success Account Manager

Localstack

Remote

$180,000 - $220,000 a year

Own and manage customer accounts, acting as the primary point of contact responsible for overall account health. Drive customer renewals and manage the end-to-end renewal process, ensuring a high rate of retention. Identify and pu...

Customer Service Manager - Brand

Victoria's Secret

Lancaster, PA

$22.25 an hour

Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations...

Customer Success Manager – Sportsbook, North America

Genius Sports

New York, NY

Up to $150,000 a year

Manage sportsbook customer accounts, as directed, in North America region to ensure requirements are understood, demands met and issues dealt with and resolved effectively and promptly. Have a broad understanding of the customers'...

Customer Care Team Manager, Fluent Portuguese

Volvo Cars

Mahwah, NJ

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

Marketing & Customer Engagement Manager

Surf Ballroom & Museum

Clear Lake, IA

$42,828.43 - $51,578.33 a year

8 hour shift. Monday to Friday. Weekends as needed. Clear Lake, IA 50428: Relocate before starting work (Required)....

Customer Service (Account Manager)

Parker Hannifin Corporation

Hiawatha, IA

$20 an hour

Communicates in a timely manner with customers, field sales and internal personnel regarding customer needs. Receive, review and input customer orders Provide prompt responses to customer requests, issues and schedule changes made...

Logistics Customer Account Manager (2nd Shift)

Dee Zee, Inc.

Des Moines, IA

$42,244.80 - $63,356.80 a year

Complete order entry, EDI review, and forecast development. Contact customers by telephone. Process return goods authorizations. Coordinate delivery dates and shipping quantities with the internal and external customers. Perform b...

Customer Service Account Manager

Westrock

Clinton, IA

Receives and records customer orders Responds to inquiries regarding pricing options, product availability and suitability for customer processes Prepares quotes and estimates Coordinates new business review projects and updates p...

Customer Retention Manager

Arona Home Essentials

Burlington, IA

Paid time off including vacation days, personal days and holidays. Unlimited Bonus & Commission opportunities paid monthly. Company paid Life Insurance and Long-Term Disability Insurance. Medical, Dental, Vision, Life Insurance an...

Customer Engagement Manager

Petsmart

Clive, IA

$43.6K - $55.2K a year

Pet Parent Engagement: You'll set the standards for Customer Engagement, ensuring that every pet and pet parent has a positive experience in our stores. You'll have fun getting to know the customers and their pets so you and the t...

Customer Success Manager

Gain Compliance

Des Moines, IA

$51.7K - $65.4K a year

Build and maintain strong customer relationships. Help customers successfully onboard by owning the kickoff, historical document setups, and training needed to utilize Gains products and services. Conduct discovery conversations...

Part Time Customer Service Manager- Fossil- Des Moines

Fossil Inc.

West Des Moines, IA

$13 - $17 an hour

1-2 years of retail experience, preferably within the fashion retail industry. Passion for upholding an exceptional internal and external customer experience. Brings professionalism and a level of sophistication to the role. Team...