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It Service Management Analyst jobs

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HELPDESK ANALYST I - OIT SERVICE MANAGEMENT

User Support: Provide first-line support by addressing initial user queries, troubleshooting technical problems, managing support tickets efficiently, and offering basic training and education to users on IT systems and software a...

CompanyThe University Of Texas At Arlington
AddressArlington, TX
CategoryInformation Technology
Job typeFull Time
Date Posted a month ago See detail

Helpdesk Analyst I - OIT Service Management

The University Of Texas At Arlington

Arlington, TX

User Support: Provide first-line support by addressing initial user queries, troubleshooting technical problems, managing support tickets efficiently, and offering basic training and education to users on IT systems and software a...

a month ago seen See more...

Sr. Services Analyst - IT (Remote)

Constellation Energy

Kennett Square, PA

$110,700 - $123,000 a year

Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business partners. Lead IT activities required to manage service level agreements. Assist others in plannin...

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Configuration Management Specialist (IT service Management)-ITDIO (Contractual)

International Monetary Fund

United States

ITSM lifecycle management.. ITIL Framework with a clear understanding of the key processes (Incident, Problem, Change) and how they correlate to each other and other ITSM practices.. Problem management, post-mortem analysis and le...

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IT Portfolio Management Analyst II

Centene Corporation

Washington, DC

Assists in the prioritization of projects, auditing project alignment with overall technical or business strategy, guiding resource allocation, and supporting the development of project or program execution plans. Manages Agile /...

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Enterprise IT Support Services Manager

Convey Health Solutions

Fort Lauderdale, FL

$100,000 - $120,000 a year

Plan, establish, implement, and administer IT policies, standards, procedures, measurements and controls. Develop change management processes and regulate adherence. Develop and implement a framework to address NOC monitoring/aler...

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IT Phone/Field Services Manager

Orthovirginia

Virginia, United States

$86,561 - $129,842 a year

Lead a team of effective, efficient support staff to provide front line support of any/all IT systems, Enterprise Applications, and Epic support across the enterprise. Identifies trends from reporting to determine solutions to tre...

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Copy of IT Service Delivery Manager - Hybrid (Dallas or Houston TX)

Aecom

Houston, TX

$100,000 - $150,000 a year

Own the IT Service Delivery Functions within the America regions. Provide day-to-day operational oversight for the regions. Manage the AECOM executive IT support team. Partner with regional Business Relationship Managers to unders...

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IT Service Desk Analyst

Phelps Law

Des Moines, IA

Reporting to an IT Service Desk Manager, as a member of the IT Service Desk team, provide support to the Dotdash Meredith staff, including desktop support issues primarily on-site, and remotely as needed. Support may take place in...

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IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

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Manager, IT Service Desk | Denver, CO

Optiv

Denver, CO

$80,300 - $123,100 a year

This position will be hybrid and is required to be in-office up to 4 days per week. Manage the service desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train, develop and...

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Area Manager, Managed IT Services

Connection

Springfield, IL

From $95,000 a year

Provides leadership to staff, includes hiring, mentoring, guiding, and advising on terminations as needed in conjunction with HR representative. Manages Engagement Managers and/or technicians directly. Completes performance evalua...

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IT Manager, Cloud Infrastructure & Operations- Global Business Services

Engie

Houston, TX

$117,600 - $172,500 a year

Manage proactive system and process improvement through regular review of KPIs, chronic system issues, and escalation tickets. Coordinate with various teams to ensure seamless project delivery, develop IT infrastructure operations...

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Senior IT Program Manager/Analyst (26515)

Dahl Consulting

Prior Lake, MN

Oversees the overall security and integrity of the organizations data and information systems to ensure the protection of the company assets. Develop and execute the IT roadmap supporting business growth and scalability, in align...

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IT Support Services Manager, Indianola, IA

Indianola Community School District

Indianola, IA

Exercises sound professional judgment in analysis of problems in order to respond to queries, run diagnostic programs, isolate issues, and determine & implement solutions.3. Provide one-on-one training and assistance in basic use...

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IT Sr. Services Analyst - Process Improvement (Remote)

Constellation Energy

Annapolis, MD

$111,600 - $124,000 a year

Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business partners. Lead IT activities required to manage service level agreements. Assist others in plannin...

a month ago seen See more...

Vice President- Pre Sales IT-Managed Services

Genpact

Avenel, NJ

Experience in pre-sales, design, and solutions roles in a global organization Must be willing to travel and work extended hours at short notice Excellent interpersonal and communication and presentation skills. R...

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Professional Services Analyst, IT, Guernsey

Ap Technical

Ohio, United States

This team based role relates to the provision of various IT related services to existing and new clients.You will report to the Professional Services- Head of Department and have a primary responsibilityfor supporting clients pred...

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Sr. Business Services Analyst, IT

San Manuel Band Of Mission Indians

Highland, CA

Lead and direct high-priority complex projects for assigned business units, which often require considerable resources and high levels of functional integration and interaction with business sponsors. Mentor new and more junior Bu...

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Strategic Sales Executive - IT Managed Services

Milestone Technologies, Inc.

San Francisco, CA

End User IT Services (Service Desk, Desktop Support, IT Site Support Service Asset Lifecycle Management. Audio Visual/Video Conferencing & Event Support Services. Artificial Intelligence & Automation Services. Application Services...

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Account Executive - IT Managed Services (Remote)

Net At Work

Merchantville, NJ

Prospecting Managed Services, Professional Services opportunities to a build pipeline. Scheduling and visiting prospects to review product/services needs and determine additional opportunities. Qualifying and making presentations...

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IT Service Desk Analyst II

Sgs

Wheat Ridge, CO

Tracks, monitors, documents, and communicates with end-users for the requests, issues and incidents through completion using ServiceNow. Completes assigned tasks in support of business-driven projects and initiatives. Provides 'lo...

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IT Service Desk Manager

Epic Charter Schools

Oklahoma City, OK

Have an eagerness to learn and a growth mindset;. Hold exceptionally high standards for the quality of work and a reflex to improve at every turn;. Have well-developed emotional intelligence and moral character;. Possess an abilit...

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Account Executive - IT Managed Services (Remote)

Net At Work

Tampa, FL

$75,000 - $110,000 a year

Prospecting Managed Services, Professional Services opportunities to a build pipeline Scheduling and visiting prospects to review product/services needs and determine additional opportunities Qualifying and making presentations to...

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Sr Application Analyst -Enterprise Services Management

Arthrex

Naples, FL

Participate in application configuration, analysis, management, and maintenance in an enterprise environment, including (where applicable): Access administration and user onboarding.. Issue resolution, patching, and performance mo...

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IT Service Desk Analyst I

Evolver Inc

Remote

$49.4K - $62.5K a year

Serve as the initial point of contact between the user and our IT service delivery department. Work within the ServiceNow ticketing system to create detailed work logs and technical documentation. Performs generic problem solving...

2 months ago seen See more...

Service Asset & Configuration Management Analyst, Specialist

Vanguard

Wayne, PA

$97.7K - $124K a year

IT Asset Lifecycle Management (LCM) Owns and enhances the data supporting LCM reporting to support the Information Technology (IT) organization to make informed and accurate data driven decisions. Monitors and reconciles a wide va...

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IT-Project Manager Analyst-Mid

Varite, Inc

Oakland, CA

BS in Business or equivalent. 3+ years IT project management experience. costing and budgeting Familiarity with IT. Familiarity with project management sw....

2 months ago seen See more...

IT Service Delivery Manager - Hybrid (Dallas or Houston TX)

Aecom

Dallas, TX

$100,000 - $150,000 a year

Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. The role is expected to have knowledge and experience to function as a...

2 months ago seen See more...

IT Infrastructure Services Manager

Hansen & Adkins Auto Transport

Los Alamitos, CA

$100,000 - $120,000 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Paid time off. Vision insurance. 10 years....

2 months ago seen See more...

Program Manager-IT Service Delivery

Ntt Data, Inc.

Washington, DC

Manages all aspects of high visibility, high value, complex, mission critical/strategic information technology network/applications/systems programs which involve multiple projects/tasks and groups of personnel at multiple locatio...

2 months ago seen See more...

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