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Help Desk Technician jobs in Washington, DC

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HELP DESK TECHNICIAN

Description:The Help Desk Technicians primary responsibility is to provide basic technical support to Community IT clients. The Help Desk Technician is a vital position for delivering a customer experience that is consistent with...

CompanyCommunity It Innovators Inc
AddressWashington, DC
CategoryInformation Technology
Salary$40.8K - $51.7K a year
Job typeFull-time
Date Posted a month ago See detail

Help Desk Technician

Community It Innovators Inc

Washington, DC

$40.8K - $51.7K a year

Description:The Help Desk Technicians primary responsibility is to provide basic technical support to Community IT clients. The Help Desk Technician is a vital position for delivering a customer experience that is consistent with...

a month ago seen See more...

IT Help Desk Technician Tier II

The Ford Agency

Washington, DC

$51.4K - $65.1K a year

Serve as an escalation support from Tier 1 Help Desk Thoroughly document support requests through ServiceNow Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Resolve service re...

a month ago seen See more...

L2 Help Desk Technician

Jacobs Engineering Group Inc.

Washington, DC

$147,000 - $157,000 a year

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

a month ago seen See more...

Help Desk Technician

Concept Solutions Llc

Washington, DC

$52.3K - $66.2K a year

Respond to requests for technical assistance in person, via phone, and electronically. Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Advise user on appropria...

a month ago seen See more...

Sr. Help Desk Technician

Kinaras Solutions

Washington, DC

$75,000 - $80,000 a year

End-user support for software, peripherals, and devices. Installation of specialized software. SolarWinds Information Technology Service Management (ITSM) tickets and tasks for specialized software, peripherals, and devices. End-u...

2 months ago seen See more...

Mid-level Help Desk Support Technician

Chenega Mios

Washington, DC

$61.3K - $77.6K a year

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals...

a month ago seen See more...

Help Desk Tier II Technician

Teksynap

Washington, DC

$49.9K - $63.2K a year

Provide end user support services for hardware and software. Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and web-based entry for other requests and incidents. Process reque...

a month ago seen See more...

Help Desk Specialist (Part-Time)

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

3 days ago seen See more...

Service Help Desk Technician (On Site)

Datawiz Corporation

Arlington, VA

$50,000 - $55,000 a year

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 months ago seen See more...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

5 days ago seen See more...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

2 weeks ago seen See more...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

2 weeks ago seen See more...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

2 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

2 weeks ago seen See more...

Junior Help Desk Technician

Grant Leading Technology, Llc

Riverdale, MD

$50,000 - $60,000 a year

Provides Tier-1 and Tier 2 support for Finesse application related issues Triages user reported problems End-to-end coordination of Finesse ticket resolution Administers the Finesse application configuration Triages and resolves a...

4 weeks ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

a week ago seen See more...

Help Desk Technician

Nuaxis Innovations

Falls Church, VA

$47.7K - $60.4K a year

Assist customers with and resolve routine application questions. Assist customers with all versions of Microsoft Office Suite. Assist customers with Google mail, Calendar and Drive issues. Perform desktops and laptop set-up; re-im...

a month ago seen See more...

IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

3 weeks ago seen See more...

Help Desk Agent II-Americorps/CNCS

Dhara Consulting Group

Washington, DC

$42,250 - $76,375 a year

Configures, installs, and supports desktop computers, laptop computers, mobile devices, printers, monitors, portable data storage devices, and other general peripherals. Relocates IT equipment including desktop computers, printers...

3 weeks ago seen See more...

Help Desk Manager

Gointellects

Washington, DC

$111k-142k (estimate)

Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. P...

4 weeks ago seen See more...

IT Help Desk Support Specialist

Csa - Careers

Washington, DC

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates.. Install, support, troub...

4 weeks ago seen See more...

Help Desk Support Specialist II

The Mil Corporation

Washington, DC

$45,000 - $55,000 a year

Provide customer service support during one of three 8-hour shifts, by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals. Manage service requests, escalating as appropriate wit...

a month ago seen See more...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

a month ago seen See more...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

a month ago seen See more...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

a month ago seen See more...

Help Desk Specialist II

Watermark Risk Management International

Washington, DC

$70.7K - $89.5K a year

OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. Software installation and support of commercial software and relate...

a month ago seen See more...

Help Desk Specialist II

System High Corporation

Washington, DC

$77.5K - $98.1K a year

This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this j...

a month ago seen See more...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

a month ago seen See more...

Help Desk Specialist

Intepros Federal

Washington, DC

$60,000 - $70,000 a year

Experience with ServiceNow Ticketing System 1-3 years' experience preferred Excellent oral and written communication skills Excellent customer service skills Call desk and/or Help desk experience Ability to multi-task and perform...

a month ago seen See more...

Help Desk Manager

Howard University

Washington, DC

$58.1K - $73.6K a year

Manage and supervise the daily activities of the Help Desk function, to include training, coaching, organizing, planning, and staffing operations. Develop, review and meet service level agreements to continually increase customer...

2 months ago seen See more...

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