Help Desk Technician Tier jobs

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HELP DESK TECHNICIAN - TIER 1 BENCH

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

CompanyIntellidyne Jobs For Veterans
AddressFalls Church, VA
CategoryInformation Technology
Job typeOther
Date Posted yesterday See detail

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

Help Desk Technician - Tier I

Sabio Systems, Llc

Albuquerque, NM

Responds to all telephone calls and/or e-mail by staff inquiring about technology problems or the status of repairs within established service level agreements (SLA). Provide technological support to local & remote locations in ac...

Help Desk Technician - Tier 1

Pdc Technologies

Fort Lauderdale, FL

Provide valuable service by offering a state-of-the-art customer support experience and high-quality technical assistance. Address customers professionally in any situation; ask questions to determine the nature of problems quickl...

Help Desk Technician - Tier I (Hybrid-Possible)

Applied Statistics & Management Inc.

Temecula, CA

Excellent written communications, positive verbal energy/phone presence, and reliable with follow through - all in effort to respond quickly and accurately to client inquires (via telephone and email) and/or with other departments...

IT Help Desk Technician Tier II

The Ford Agency

Washington, DC

$51.4K - $65.1K a year

Serve as an escalation support from Tier 1 Help Desk Thoroughly document support requests through ServiceNow Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Resolve service re...

Tier 1 Help Desk Technician

Tresco, Inc.

Las Cruces, NM

Provide end-user support and collaborate with Level 2 for troubleshooting. Manage equipment inventory and represent professionalism in customer service. Handle software installations, basic troubleshooting, and escalate when neces...

N-MRO Help Desk Tier II Technician

Lockheed Martin

Orlando, FL

The candidate should also possess well-developed and proficient written and verbal communication skills, with the ability to work with a diverse group of people, including technical and non-technical customers, members of the engi...

Help Desk Technician

Ethan Allen Workforce Solutions

Middletown, NY

Proficient understanding of standard software programs such as Microsoft Office, Windows, Outlook, and Office 365. Excellent communication skills in English, both verbal and written, to interact effectively with users and colleagu...

iManage Help Desk Technician

Access One Inc.

Tipp City, OH

An opportunity to grow your career and expand your knowledge. Professional development and growth through continual learning. Recognition of all your accomplishments, large and small. A chance to relax and enjoy your co-workers at...

Help Desk Tier II Technician

Teksynap

Washington, DC

$49.9K - $63.2K a year

Provide end user support services for hardware and software. Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and web-based entry for other requests and incidents. Process reque...

Help Desk Technician

Skiltrek

Rogers, AR

The ideal candidate is a positive team player with excellent communication skills that demonstrates an aptitude for advanced support, incident reporting/analysis, communication, and a potential for growth. (Mac Support a plus, not...

Help Desk Technician

Progressive Treatment Solutions

Palatine, IL

Basic understanding of computer hardware and software components. Familiarity with routers, switches, firewalls. Proficiency in troubleshooting common computer issues (e.g., hardware, software, connectivity). Knowledge of Microsof...

IT Help Desk Technician

Adams Thermal Systems

Sioux Falls, SD

Assist computer operators in resolving technical problems with equipment and data. Troubleshoot problems with computer systems, including hardware and software, email, network (LAN including VPN and remote access), and peripheral...

IT Support/ Desktop Support/ Help desk technician

E-Solutions Inc

Columbus, NE

IT helpdesk (Service desk support, ITIL certification) Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported iss...

Help Desk Technician: (Tempe, Arizona)

Blink Charging

Tempe, AZ

401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. Responds to Help Desk queries on the phone, via email, in person, or through remote access. Documents all Help Desk related activities in a tick...

Help Desk Technician V

General Dynamics

California, United States

Helps technicians resolve AF customer incidents and requests on a first call basis as applicable. Coordinates, administers, and reports to the Government all service desk customer survey responses. WHAT YOULL NEED TO SUCCEED:Educ...

Help Desk Technician IV

General Dynamics

California, United States

Helps technicians resolve AF customer incidents and requests on a first call basis as applicable. Coordinates, administers, and reports to the Government all service desk customer survey responses. WHAT YOULL NEED TO SUCCEED:Educ...

Help Desk Technician II

General Dynamics

California, United States

Helps technicians resolve AF customer incidents and requests on a first call basis as applicable. Coordinates, administers, and reports to the Government all service desk customer survey responses. WHAT YOULL NEED TO SUCCEED:Educ...

Help Desk Technician - South Portland, United States - Dead River Company

Dead River Company

United States

Promptly answers calls and electronic requests for support coming in to the Help Desk. Participates in the oncall rotation throughout the year, including some evening, weekend and holiday coverage. Provides or assists in training...

Tier 2 Desktop Technician, Help Desk Support

Alpha Omega Integration

Asheville, NC

Respond to requests for technical assistance via phone, e-mail, or the NCEI Jira ticketing application.. Support walk-up requests from NCEI employees when its not feasible for the employee to submit a support request. Provide...

Tier 2 IT Technician, Help Desk

Relevanttec

Wichita Falls, TX

In this role, you will be interacting with customers on a day-to-day basis through phone calls, chats, emails, and a ticketing system. This role requires our helpdesk team to support a variety of software and hardware across diffe...

IT Help Desk Support Technician

Douglas Emmett Management, Llc

Santa Monica, CA

$65,000 a year

401(k). 401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance. 5 years. Monday to Friday....

Help Desk Technician - Secret Clearance Required

Cfocus Software Incorporated

Scott Air Force Base, IL

Bachelors Degree or equivalent experience in a computer, engineering, or science field.. Active Secret Clearance. 8570 Compliant (Security+ CE). 10+ years of Systems Administration experience. 5+ years of experience with mana...

Help Desk Technician

Conexus Food Solutions

Chicago, IL

Provide prompt troubleshooting & resolution support to end users. Test and debug software and hardware issues in order to provide solutions to. reported problems. Assist with coordinating the resolution of hardware/software system...

Technical Support Technician / Help Desk Specialist - Onsite

Ellucian

Huntsville, AL

Recommending or performing complex actions to correct problems using remote diagnostic, remediation technology and tools or at user locations to install, modify, or make repairs to computer hardware and/or software. Supervising an...

Help Desk Technician

The Davis Community

Wilmington, NC

State-of-the-art Facilities. On-demand Pay. Benefits begins after 30 days. Low-cost lunches. Free Membership to our gym and indoor pool. Shift differential. Work-life Balance. Growth. Competitive Wages....

Help Desk Technician

Staffsource

Knoxville, TN

As an integral part of our IT department, you will work under supervision and independently to ensure our employees have the necessary assistance with their technical needs.Responsibilities:- Collaborate with internal customers vi...

Help Desk Technician (Hybrid)

Onepath Managed Services

Atlanta, GA

Serve as the first point of contact for end-users seeking technical support via phone, email, and/or chat channels. Caller's concerns will be IT in nature and related to systems, software, or hardware.. Utilize probing questions t...

Help Desk Technician

Storage Post

Atlanta, GA

401(k) for full time employees with up to 4% Employer Match. 100% Employer Paid Medical, Dental and Vision. 25 Paid Days Off Per Year. Field all support tickets through Request Tracker and direct calls from user base. Resolve all...