Help Desk Technician Tier jobs in Texas

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HELP DESK TECHNICIAN I

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

CompanyGarver
AddressFrisco, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Help Desk Technician I

Garver

Frisco, TX

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

Help Desk Technician III

General Dynamics Corporation

San Antonio, TX

Utilize the current customer provided priority matrix as an order to responding to service requests (e.g. trouble tickets).Core HW and SW - Support for common, standard user workstations, and associated software (standard/common c...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician

Fortis Payment Systems Llc

Plano, TX

Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...

Help Desk Technician

Meador Staffing Services

Webster, TX

Perform remote troubleshooting through diagnostic techniques. Determine the best solution based on the issue and the details provided. Direct unresolved issues to the next level of support personnel. Provide follow up for customer...

Help Desk Technician

Tyndale Company, Inc

Houston, TX

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

Help Desk Technician

Tyndale Usa

Houston, TX

$28 - $30 an hour

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

Help Desk Technician

Alert Tech

Webster, TX

$18 - $21 an hour

Fast-paced. Growth opportunities. Casual work attire. Safe work environment. Serve as the first point of contact for employees seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic...

Help Desk Tier I

Acuren Inspection, Inc.

La Porte, TX

Handle Tier 1 technical issues through company ticketing system, Sysaid. Troubleshoot issues related to computer hardware, software, networking, and phone systems and resolve within established SLAs. Communicate with the customer...

Help Desk Technician

Yesway

Fort Worth, TX

Triage, own and resolve Tier 1 Service Desk Incidents and requests via our ServiceNow ticketing system, MS Teams, following documented processes. Provide operational support of Yesway retail systems infrastructure including point...

SAP Tier II Help Desk Specialist (Spending Chain)

Accenture Federal Services

San Antonio, TX

Responsible for contributing to and driving development of the Functional, end solution on a SAFe (Scaled Agile Framework) Agile Scrum Team. The team member will work across SAP Modules i.e. MM, SD, FI, FM, CO with a focus in Spen...