Help Desk Manager jobs in Massachusetts

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CONTROL DESK TECHNICIAN, FACILITIES MANAGEMENT & PLANNING, MATERIALS ADMIN

A high level of phone etiquette, professionalism and customer service skills at all levels is required. Strong attention to detail and high conflict resolution skills. Strong listening and communication skills with ability to take...

CompanyBoston University
AddressBOSTON, MA
CategoryReal Estate
Job typeFull Time
Date Posted 3 days ago See detail

CONTROL DESK TECHNICIAN, Facilities Management & Planning, Materials Admin

Boston University

BOSTON, MA

A high level of phone etiquette, professionalism and customer service skills at all levels is required. Strong attention to detail and high conflict resolution skills. Strong listening and communication skills with ability to take...

Senior Associate, Global Partner Support - Tech Help Desk

Wayfair

Boston, MA

Provide support and guidance to supplier-facing teams at Wayfair for bugs and issues related to the Add-to-Cart functionality on site. Diagnose and troubleshoot complex issues and provide appropriate solutions to triage reported p...

IT Help Desk 2nd Shift

Randstad

Somerville, MA

Customer Service. phone etiquette. Communication. Basic Computer Skills. Front Desk. IT Help Desk. Front Desk Coordination. IT - Infrastructure. Years of experience: 0 years. Experience level: Entry Level....

Help Desk Technician

Mastech Digital

Woburn, MA

We are currently seeking a Help Desk Technician for our client in the Innovative Solutions domain. This is a Contract-to-Hire position, and the client is looking for someone to start immediately.Duration: 3-6+ Months Contract-to-H...

Help Desk Specialist

Bravens

Boston, MA

The Help Desk Specialist will provide front-line technical support of desktop, laptop and mobile devices for Client Vance internal/external users. This position is also responsible for managing the Help Desk ticket system, which i...

Bilingual Help Desk Operator - Remote / Telecommute

Cynet Systems

Cambridge, MA

Client is seeking a Bilingual Virtual Help Desk Operator to create work orders and engage maintenance technicians for facilities/production maintenance calls. Input facilities requests into a Work Order Management System via phone...

Help Desk Specialist Part Time (2 days weekly)

Wellesley School District

Wellesley Hills, MA

Bachelor's degree preferred;. Minimum of 2 years demonstrated hardware and software problem-solving skills on multiple platforms;. Strong written and oral communications skills;. Excellent interpersonal skills with a willingness t...

IT Help Desk Technician

Analogic

Peabody, MA

Provides technical assistance and support to end users related to computer systems, hardware, or software. Troubleshoots, maintains, and monitors external and internal hard drives, printers, plotters and scanners. Responds to quer...

OIT Help Desk Technician

Attleboro Public Schools

Attleboro, MA

User account creation for all APS platforms including but not limited to email account, Google account, Aspen account, ID badge w/ picture, Keyscan entry FOB, local system login accounts. Assign appropriate licensing, access right...

Help Desk Specialist

Revision Energy

North Andover, MA

Field and incoming help requests from end users in a courteous manner, log all actions requests in helpdesk ticketing system. Perform helpdesk triage tickets to ensure issues are escalated, delegated, and resolved efficiently. Pro...

IT Help Desk Technician

Teksystems

Boston, MA

Great Customer facing skillsDescription: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders relat...

Front Desk Manager

Marriott International, Inc

Boston, MA

$26.44 - $33.65 an hour

High school diploma or GED; 1 year experience in the guest services, Front Desk, or related professional area. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, o...

My Vax Records Help Desk Lead

Department Of Public Health

Boston, MA

$67,349.36 - $97,344.26 a year

Supervise and train My Vax Records Helpdesk staff at PC1 equivalency and below, which includes staff review, check-ins with staff and coordinate staff schedules in office and remote to ensure adequate coverage to process immunizat...

IT Help Desk

Connexion

Danvers, MA

Duration: Temp- Perm Pay rate: $26-28/hr Job Location: Danvers, MA Job# 16562 Equipment and software installation Equipment and technical troubleshooting Process documentation. Assist in maintaining and generating IT metrics and...

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

Front Desk Receptionist/Manager with Dental Experience

Crosspoint Family Dental

Lowell, MA

$24 - $26 an hour

Employee discount. 8 hour shift. Lowell, MA 01851: Relocate before starting work (Required)....

Manager on Duty - Front Desk Supervisor

Exhale Battery Wharf

Boston, MA

From $22 an hour

Greet all incoming guests and answer phone calls in a timely manner; respond to guest questions and concerns in a timely, professional manner. Schedule appointments for guests and recommend additional services, classes, and wellbe...

Prospect Desk Project Manager II- Remote

Staples, Inc.

Framingham, MA

$83.2K - $105K a year

Tactical aspects include system maintenance, reporting and interfacing directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements. Ability to solve business problems by conducting a...