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Form of workJob Description
Job Description:
Pay Range $10.50hr - $14.50hr
Pay Range $10.50hr - $14.50hr
- Client is seeking a Bilingual Virtual Help Desk Operator to create work orders and engage maintenance technicians for facilities/production maintenance calls.
- Input facilities requests into a Work Order Management System via phone calls or email;
- Maintain and update records, reports; and perform other administrative duties as assigned.
- High School Diploma or equivalent.
- Three years experience working as a Help Desk or customer service field.
- Able to work remotely from home (high speed internet, quiet work area, limited distractions).
- This position will require various shifts, weekends, and alternative work schedules.
- Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
