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HELP DESK LEAD

Serve as the primary point of contact for all technician questions and issues. Serve as the primary point person monitoring ConnectWise and Teams channels to ensure technicians are receiving ideas and guidance to resolve their tic...

CompanyPalmetto Technology Group, Inc.
AddressRemote
CategoryInformation Technology
Job typeFull-time
Date Posted 2 days ago See detail

Help Desk Lead

Palmetto Technology Group, Inc.

Remote

Serve as the primary point of contact for all technician questions and issues. Serve as the primary point person monitoring ConnectWise and Teams channels to ensure technicians are receiving ideas and guidance to resolve their tic...

2 days ago seen

IT Help Desk New

Sesco Cement

Houston, TX

$18 an hour

Managing Help Desk tickets. Providing quick and effective solutions and advice with IT systems. Guide employees in person and remotely through systems configuration, t troubleshooting, and maintenance. Creating manuals for technic...

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Front Desk Lead Receptionist New

European Wax Center

South Carolina, United States

$14 - $17 an hour

Pamper yourself: 50% off services, 40% off products, and free brow waxes! Unlimited earning potential: Hourly wage + commission paid bi-weekly + bonus opportunities! We will coach and support you on your way to your financial goal...

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Tier 1 Help Desk Lead

Saic Motor

SAN DIEGO, CA

Manage and Maintain Helpdesk and schedule (24/5) Manage the escalation and control of tickets using the HELIX system Brief Leadership on Current status of HD Maintain ticketing continuity and maintain timelines for customer Mainta...

a month ago seen See more...

Associate Help Desk Support Technician - Sioux Falls New

Sanford Health

Sioux Falls, SD

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

20 hours ago seen See more...

Lead Desk Clerk New

Eskimos, Inc

Barrow, AK

Greets, registers, and assigns rooms to guests confidently, professionally, and friendly manner. Providing excellent customer service. Makes and confirms reservations. Prepare daily housekeeping assignments indicating rooms with s...

2 hours ago seen See more...

LEAD-INFO DESK/SCREENERS-UVMC New

Upper Valley Medical Center

Troy, OH

LEAD-INFO DESK/ SCREENERS-UVMC/ FULL-TIME/ 80 HRS PER PAY PERIOD/ WEEKENDS & HOLIDAYSThe Lead Information Desk Representative/Screener is responsible for overseeing the daily operations of the Information Center as well as the Scr...

20 hours ago seen See more...

Front Desk Team Lead New

Crunch Appleton

Appleton, WI

$17 - $21 an hour

Manages and motivates. Serves as the lead customer service contact for members at the Front Desk, including: answering questions, welcoming, and other member communications. Acts as a liaison between the Front Desk and all other d...

21 hours ago seen See more...

Member Service Associate Lead (Front Desk Staff) - South County YMCA

Gateway Region Ymca

Missouri, United States

Partner with the branch management team to standard operation procedures (SOPs) and all systems that support branch membership, program and marketing objectives. Enter membership and program registration data into operating syste...

2 days ago seen See more...

Help Desk Specialist - LSPedia

Amy Cell Talent

Michigan, United States

Efficiently triage, assign, advance, update, resolve, and close support tickets. Consistently meet or exceed SLAs (service level agreements) to ensure swift and effective issue resolution. Maintain transparent and proactive commun...

3 days ago seen See more...

Technical Help Desk Associate II in Brighton, CO at SNI Technology

Sni Companies

Brighton, CO

Assist customers remotely over the phone, via remote control software, or in person requiring mid-level expertise. Troubleshoot and resolve desktop, software, peripheral, and application issues. . Troubleshoot and resolve mobile c...

3 days ago seen See more...

Front Desk Lead Receptionist

The Wax Strip

Jacksonville, FL

Dental insurance. Employee discount. Flexible schedule. Health insurance. Retirement plan. Vision insurance. 10 hour shift. 4 hour shift. 8 hour shift. Day shift. Evening shift. Morning shift....

3 days ago seen See more...

Help Desk Technician I

Carilion Clinic

Roanoke, VA

Responds to and diagnoses problems through discussion with users, which includes trouble shooting and resolving issue or incident escalation. Troubleshoots software and hardware issues on laptops, desktops, tablets, and/or smartph...

2 weeks ago seen See more...

Help Desk Specialist Mid Level

Centuria

Remote

Adherence to all CSS policies and processes. Provide remote support for software installs, software/hardware/ network configurations, system upgrades and troubleshooting of software, hardware and configuration. Receive, response a...

2 weeks ago seen

Help Desk Associate

Bechtel

Reston, VA

Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Reston, VA Investigates and resolves problems and provides information about the technology to the users and to service delivery. Responds to custo...

2 weeks ago seen See more...

Help Desk Associate

Technology Ventures

Virginia, United States

Help desk experience Working knowledge of: Hardware and software installation options Incident management and service ticketing system Ability to troubleshoot hardware and software issues both remotely and onsite....

2 weeks ago seen See more...

Help Desk Analyst

Stefanini, Inc

Dover, DE

$21 - $26 an hour

The Client is looking for an energetic, motivated, and professional Help Desk Analyst to provide excellent customer service to department staff. At times, this position will require traveling to various department locations. There...

2 weeks ago seen See more...

Lead Front Desk/ Sales Associate

Massage Envy

Palatine, IL

$15 - $16 an hour

Responsible for educating the front desk team and clients on the benefits of our Wellness Programs Driving membership sales and member retention Seamlessly multi-task between answering phones, setting appointments, greeting client...

7 days ago seen See more...

IT Help Desk Support (Temporary)

Gillig

Loveland, CO

$20 - $28 an hour

Leader in environmentally friendly mobility solutions including battery electric, hybrid electric, near-zero CNG and clean diesel transit buses. Renowned for its inclusive team/family-oriented culture. Stable, successful, and grow...

2 weeks ago seen See more...

Help Desk Ticket Coordinator

Saic Motor

WASHINGTON, DC

Communicating with users to setting appointments with Tier 2 technicians for First Time Logins Goal-setting to set realistic deadlines and strategize daily, weekly, monthly and quarterly progress Monitor Tier 2 technician queues...

2 weeks ago seen See more...

Help Desk Analyst

Ntt Data, Inc.

Washington, DC

Answers the Help Desk line and responds to users requests regarding computer systems.. Acknowledges receipt of all user requests within defined service levels. Initiates service orders (tickets) for all user requests, assisting u...

2 weeks ago seen See more...

Help Desk Technician

Addison Group

Washington, DC

$67k-84k (estimate)

Provide excellent customer service to all users across the organization, demonstrating the ability to work effectively with diverse backgrounds and varying levels of technical expertise. Manage and resolve Help Desk tickets using...

2 weeks ago seen See more...

Department Analyst - MCIR Help Desk

Michigan Public Health Institute

Lansing, MI

$23.90 - $37.46 an hour

Demonstrate professional behavior while providing customer service for telephone, fax, and email support to all customers. Assist customers/MCIR users in resolving specified issues through research, follow-up, resolution technique...

3 weeks ago seen See more...

Service Desk Lead

Ntt Data, Inc.

District of Columbia, United States

Lead and manage 24/7 Service Desk Operations for a large federal client, ensuring high-quality service delivery, client satisfaction, and compliance with service level agreements (SLAs).. Collaborate closely with federal client st...

3 weeks ago seen See more...

Help Desk Technician

Fsnb,National Association

Lawton, OK

Paid Vacation Paid Personal Leave Medical and Dental Insurance 401(k) Paid Holidays Supplemental Insurance Paid Death Benefit...

3 weeks ago seen See more...

Help Desk Technician/ Junior Network Admin

Eagle Tech Corp

Washington, DC

From $50,000 a year

Health insurance. Paid time off. 2 years. 8 hour shift. Monday to Friday. High school or equivalent (Preferred). Windows: 2 years (Preferred). Active Directory: 2 years (Preferred). Spanish (Required)....

3 weeks ago seen See more...

Sales Lead Front Desk

European Wax Center

Kentucky, United States

From $45,000 a year

2-5 years of retail/sales experience (required). Proven success as an effective Sales Leaders. Exceptional customer service and social skills including the ability to communicate. Drive center and individual metrics. Infuse the te...

2 weeks ago seen See more...

Lead Front Desk Agent

Sage Hospitality Resources L.l.c.

Sonoma, CA

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.. Facilitates guest departure...

2 weeks ago seen See more...

Help Desk Analyst II

Engie

United States

Bachelors degree in business administration, computer science, information systems or related frilled or equivalent combination of education and experience A minimum of three (3) years of experience servicing/ supporting persona...

3 weeks ago seen

IT Help Desk Technician

Government Tactical Solutions

Washington, DC

$58k-72k (estimate)

401(k). 401(k) matching. Dental insurance. Employee assistance program. Employee discount. Flexible schedule. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Parental leave. Prof...

3 weeks ago seen See more...

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