Help Desk Analyst Tier jobs
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NCIS HELP DESK ANALYST - TIER II
Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...
| Company | General Dynamics Information Technology |
|---|---|
| Address | Quantico, VA |
| Category | Information Technology |
| Date Posted | 4 days ago See detail |
NCIS Help Desk Analyst - Tier II
General Dynamics Information Technology
Quantico, VA
Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...
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Help Desk Analyst (Tier 1 )
Leidos
Remote
$20.48 - $22.00 an hour
Provides Help/Service Desk support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Ability to diagnose data communications problems using specialized tools, test equipment, and softwar...
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Tier 1 Service Desk Analyst (Customer Experience Representative)
Jcs Solutions Llc
Springfield, VA
Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...
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Help Desk Analyst - Charlotte, NC
Network Essentials, Inc.
Charlotte, NC
IT Support relating to technical issues involving Microsofts core business applications and operating systems. Support of disaster recovery solutions. Basic technical support at the network level: WAN and LAN connectivity, router...
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Help Desk Analyst
Sunplus Data Group, Inc
Trenton, NJ
Hours are Monday- Friday- 8:30 am to 4:30 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday).Note: 35 hour work week.All training will be conducted on premises at 25 Market St. Trenton, NJ.2-year college degree or equival...
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Help Desk Analyst 1
Accounting Office, State - Sao
Atlanta, GA
Agency Logo:. Requisition ID: INF02EC. Number of Openings: 2. Shift: Day Job. Posting End Date: Mar 19, 2024....
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Help Desk Analyst
Firsthealth Of The Carolinas
Pinehurst, NC
Help Desk AnalystReceives and triages all incoming support calls, logs all requests for service, system issues and subsequent resolutions in the Helpdesk database. Current enrollment in an information technology curriculum conside...
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Help Desk Analyst
Careharmony
Nashville, TN
1-3 years of experience working in a Help Desk Analyst capacity. Understanding of networks and experience handling connectivity issues remotely. Minimum 1 year of experience with Office 365 administration. Functional understand of...
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Help Desk Analyst
Collin College
Frisco, TX
Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...
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- View all Collin College jobs - jobs in Frisco, TX
IT Help Desk - Tier 1 Onsite Support Positions (WGLS)
Netops Consulting Llc
Cleveland, OH
We have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:Th...
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Help Desk Analyst
Banyan Medical Solutions Llc
Omaha, NE
Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...
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Help Desk Analyst
Latitude, Inc.
Omaha, NE
The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...
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- View all Latitude, Inc. jobs - jobs in Omaha, NE
Help Desk Analyst
Robert Half
Pittsburgh, PA
What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...
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LU Help Desk Analyst - Phoenix AZ (100% on-site)
Focused Hr Solutions Llc
Phoenix, AZ
If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY RATE Max Rate is $20 - 26 /hr W2Description:| Position Description | Serve as the first point of contact for customers seeking technical assistance...
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Help Desk Analyst ( Hybrid)
Johnson Service Group
Cranberry Township, PA
Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...
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N-MRO Help Desk Tier II Technician
Lockheed Martin
Orlando, FL
The candidate should also possess well-developed and proficient written and verbal communication skills, with the ability to work with a diverse group of people, including technical and non-technical customers, members of the engi...
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Help Desk Tier 1
Scientific Research Corporation
San Diego, CA
Performs customization and configuration of various development tools for Navy customers in an accredited AWS-IL4 and IL6 environment. Performs account and group administration tasks, and supports users in a Help Desk / Service De...
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Help Desk Analyst
Walbec Group
Waukesha, WI
Multi-year Milwaukee Business Journal Best Place to Work honoree and a Best Place to Work by Employ Humanity. Associated with many exciting state, municipal, federal, and commercial projects. Check out our website for a complete l...
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Help Desk Analyst II - NISSC II
The Jacobs Brand
Colorado Springs, CO
Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...
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Help Desk Analyst II - NISSC II
Jacobs
Colorado Springs, CO
Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...
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Help Desk Analyst I
Talentporte
Kansas City, MO
Support is provided in a process-oriented environment with Service Level Objectives and specific focus on exceeding customers expectations by delivering quality customer service. With minimal supervision, uses technical expertise...
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Tier 1 Help Desk Analyst
Securigence Llc
Arlington, VA
$46.9K - $59.4K a year
Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassi...
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Application Tier III Help Desk Analyst
Dane, Llc
Arlington, VA
$80,000 - $100,000 a year
Use a ticket system to enter and track trouble ticket status from beginning to end. Meet Help Desk Deliverables and contract performance requirements. Provide enterprise-level technical support to internal and external customers....
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Tier-1 Help Desk Analyst
Get Me The Gig
Arlington, VA
Answer, validate and triage incoming: Phone-in incidents and requests from internal County employees, Email submitted incidents and request from internal County employees, and Self-service ticket submissions routed from internal C...
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Help Desk Support Analyst I
Park Place Technologies
Atlanta, GA
This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...
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Help Desk Support Analyst I
Park Place Technologies
Charlotte, NC
This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...
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Tier 1 Help Desk
Bigbear.ai
Columbia, MD
Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...
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Sales Analyst - Field Help Desk
Abbvie
Concord, NC
BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...
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Tier 1 Help Desk Technician
Tresco, Inc.
Las Cruces, NM
Provide end-user support and collaborate with Level 2 for troubleshooting. Manage equipment inventory and represent professionalism in customer service. Handle software installations, basic troubleshooting, and escalate when neces...
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Tier III Application Support Help Desk
Dane Llc
Arlington, VA
Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...
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