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SERVICE DESK ADMINISTRATOR

Resolve customer tickets on the first contact, but also be able to determine when issue scope requires that a ticket be escalated to a System or Network Administrator or other support resource. Maintain accurate records on communi...

CompanyConvergence Networks
AddressLansing, MI
CategoryInformation Technology
Salary$18 - $22 an hour
Job typeFull-time
Date Posted a month ago See detail

Service Desk Administrator

Convergence Networks

Lansing, MI

$18 - $22 an hour

Resolve customer tickets on the first contact, but also be able to determine when issue scope requires that a ticket be escalated to a System or Network Administrator or other support resource. Maintain accurate records on communi...

a month ago seen See more...

Remote Service Desk Agent

Unisys

Harrisburg, PA

$35.7K - $45.3K a year

Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc)You will be successful in this role if you have: Typically requires: High School diploma (Associate's Degree, profession...

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Service Desk Analyst

Elegant Enterprise Wide Solutions, Inc

Pontiac, MI

$19.69 - $23.71 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end user support. Passionate about delivering the ulti...

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Service Desk Fellow

Pittsburgh Penguins

Pittsburgh, PA

$34.9K - $44.2K a year

Partner with the Technology Department to address the needs of the business. Continue to grow in your knowledge of technology and providing a high-level of customer service. Log calls and related content in Spiceworks (Service Des...

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HHS Service Desk Technician

Saic Motor

COOKEVILLE, TN

Provide excellent customer service to professional end users. Provide front line technical support to local and remote users via calls, chat, email, and online support and service requests. Utilize technical skills, historical rec...

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Service Desk Specialist (myColorado) Remote From Anywhere In Colorado

State Of Colorado Job Opportunities

Colorado, United States

$58,596 - $65,000 a year

Providing Tier I support and customer assistance for a mobile application.. Troubleshooting, reproduction, reporting, and problem resolution in both iOS and Android operating systems. Install the myColorado software on supported d...

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Service Desk Agent

Smile Brands

Plano, TX

$25 an hour

Provides Level 1 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices. Leverages the IT ticketing system to documen...

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Service Desk Agent - Entry Level - Remote

Unisys

Sylvania, PA

$34K - $43.1K a year

Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc)#LI-KD1You will be successful in this role if you have: Typically requires: High School diploma (Associate's Degree, pro...

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Global Service Delivery Manager

Eos

San Francisco, CA

$125,000 - $130,000 a year

Effectively collaborate with the client to develop the account, exceed the client's expectations, while working within the agreement of the current scope of work. Holds and leads periodic service reviews with all stakeholders. Ana...

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Manager, Service Desk

Cresco Labs

Chicago, IL

$88.1K - $111K a year

Responsible for managing day-to-day operations of the Service Desk team, overseeing support for Retail, HQ, and Operations facilities. Establish and enforce score-card metrics; monitor ticket documentation to identify common trend...

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VP of Sales - Global Services Providers

Sciencelogic

United States

Manage and oversee a top performing global team of Account Executives and Directors focused on the global systems integrators and managed service provider sell-to and sell-through ecosystem, to achieve and over-achieve quarterly a...

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Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

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Service Desk Analyst I

Doosan Bobcat North America

West Fargo, ND

Join our team!

Receiving phone calls, chats, electronic forms, and walk-up customer support. Logging Tickets & Managing workload within the ITSM Service Desk software solution. Service Request fulfillment. Incident resolution or providing work a...

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IT Service Desk Manager

Vbb

Indianapolis, IN

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

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Technology Services Desk Specialist, T2 Career Level

Grinnell College

Grinnell, IA

Provide support to all college constituents for campus computers, audio-visual hardware, operating systems, and applications via phone, email, remote support, and desk-side visits. Install new and replacement hardware, software, s...

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Service Desk QA Team Lead

Doosan Bobcat North America

West Fargo, ND

Join our team!

Monitor and assess the quality of customer interactions across contact center channels including chat, phone, and electronic forms. Provide training and onboarding to new and existing team members in the areas of customer service,...

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Service Desk Technician I

Delta Dental Of Colorado

Colorado, United States

$49,608 - $55,390 a year

1 3 years of experiencing working in a Service Desk environment. Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. Strong troubleshooting and problem resolution skills. Str...

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Support Center (Service Desk) Manager

Contact Government Services, Llc

Albany, NY

$80,000 - $200,000 a year

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

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Service Desk Overnight

Planet Fitness

Pompano Beach, FL

Positive and professional environment where our brand promise is Judgement Free Zone Growth Opportunities: over 90% of our management team started as an entry level team member. Competitive pay 401K Retirement Fund (Annual discr...

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Service Desk Analyst

Tenisitech

Remote

$18 - $22 an hour

Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment. Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment....

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Service Desk Manager

Freed Maxick Cpas P C

Buffalo, NY

Manage the processing of incoming tickets to the Service Desk via various mechanisms to ensure courteous, timely and effective resolution of end user issues. Develop policies and procedures that outline how problems are identified...

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IT Service Desk Analyst (Full time, 1st Shift) Watertown, WI

Wis Pak, Inc.

Watertown, WI

As a team member of the internal IT Team, this position will be key in supporting the company with desktop/laptop, mobile devices, Office 365, collaboration tools, cloud-based telephony tools, infrastructure, and much more.The ide...

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SERVICE DESK ENGINEER

Brightspring Health Services

Tempe, AZ

Manage effectively the resolution of support issues that are reported in an efficient manner. Act as a technical authority, providing expertise to both team members and clients. Ensure that we surpass our customers expectations....

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IT SERVICE DESK SUPPORT

Sunrise Banks Na

Saint Paul, MN

Provides IT support and service to Sunrise Banks staff and customers. Triage Help Desk ticket system to ensure all tickets are completed or forwarded to appropriate team. Assist with workstation upgrades and new workstation imple...

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Service Desk Overnight / Maintenance

Planet Fitness

Florida, United States

Greeting and saying goodbye to all members and guests. Monitoring club access to members and non-members. Answering any questions and handling member complaints. Having an excellent understanding of the Judgement Free Zone and exp...

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Manager - Global Services Group (GSG) - Finance

Amex

New York, NY

$80,000 - $155,000 a year

Provide value-added decision support to GCI & TCPS business partners with a proactive approach to assessing financial and operational trends to identify potential funding risks/opportunities. Partnering with Marketing, Product Dev...

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Service Desk Analyst (Ashburn, VA)

Tyto Athene

Ashburn, VA

Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries, and or phone calls for customers seeking help. Logs all...

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Service Desk Agent

Contact Government Services, Llc

Detroit, MI

$52.4K - $66.4K a year

Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...

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Full Time Customer Service Desk Associate

Von Maur

Saint Paul, MN

Since then, Von Maur has deliberately and steadily grown and expanded the variety of services offered to our customers. Today, 37 Von Maur stores are scattered across 15 states: Alabama, Georgia, Illinois, Indiana, Iowa, Kansas,...

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Group Manager Marketing, Global Service Partner Marketing (Mailchimp)

York State Department Of Labor

New York, NY

10+ years of demonstrated Partner Marketing experience with a SaaS/Technology company. Proven track record of building Partner Marketing end to end marketing strategies with proven campaigns to drive partner recruitment, brand and...

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What are the top cities open Global Service Desk jobs?

There are open Global Service Desk jobs in several cities including Chicago, Phoenix, Rock Hill, Pennington, Houston, New York, Goleta, Mountain View, Lexington, Ramsey, Chandler, Redwood City, Aurora,

What companies are hiring for Global Service Desk jobs?

The top companies hiring now for Global Service Desk jobs are Teladoc Health, Wellbore integrity Solutions,

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