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SERVICE DESK TECHNICIAN

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

CompanyAzz Inc.
AddressFort Worth, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Service Desk Technician

Azz Inc.

Fort Worth, TX

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

Service Desk Technician

Precoat Metals

Fort Worth, TX

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

Service Desk Associate

Weis Markets

Owings Mills, MD

$27.6K - $35K a year

Greets customers cheerfully and answers customer questions to best of ability. Contacts management or department associates whenever necessary to provide resolution. May open or close Service Desk depending on shift. Answers incom...

Service Desk Support

Rapidcrew Solutions

South Jordan, UT

$18.92 - $21.00 an hour

Responsible for high quality end-user technical support, related to enterprise software and hardware. An understanding of technology and the ability to apply that knowledge to support all existing systems. Provides investigation,...

IT Service Desk Officer

Dll

Wayne, PA

$56,263.45 - $84,395.17 a year

Call intake - Engage customer base through the intake of calls into the Service Desk and attempt to resolve these immediately and escalate the issue/problem to the proper tier 2 and 3 supporting departments when the restoration is...

Service Desk Analyst I

Rue21

Warrendale, PA

$46.6K - $59K a year

Technical Support: Provide first-line support to users via various channels including phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network-related issues in a timely manner. Incident Managem...

Global Services Patient Care Coordinator II (**Bilingual: Arabic/English**) - DC - (230003GY)

Children's National Hospital

Washington, DC

$49.6K - $62.8K a year

Coordinates the care for international patients and their families throughout their interactions with Children's National Hospital, ensuring patients needs are met. Independently manage Patient Care related activities, escalating...

Service Desk Technician

Greenwaste Recovery Llc

San Jose, CA

Take ownership of and ensure timely response to end users technology service requests and manage them through resolution. Provide onsite and remote support for end users in multiple work settings and environments. Respond to quer...

Vice President, Business Development - Applied Global Services

Applied Materials, Inc.

Santa Clara, CA

Utilizes highly specialized skills to expand Applied's technology footprint or customer base or to increase operational efficiencies in support of Applied's business objectives. Builds strategic relationships across the ecosystem...

Service Desk Representative

Weis Markets

Sunbury, PA

$42.6K - $54K a year

Provides telephone, email, chat and portal submission support for the entire Weis Markets Enterprise. Acts as a single point of contact for all associates that need service from Functional Support Resources. Creates service ticket...

Service Desk Agent

Shivansh Outsourcing

South Jordan, UT

$18 - $19 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Help desk: 1 year (Preferred). Windows: 1 year (Preferred)....

Full Time Customer Service Desk Associate

Von Maur

Davenport, IA

Since then, Von Maur has deliberately and steadily grown and expanded the variety of services offered to our customers. Today, 37 Von Maur stores are scattered across 15 states: Alabama, Georgia, Illinois, Indiana, Iowa, Kansas,...

Service Desk

Tra'bian Enterprises

Columbus, OH

$34.7K - $43.9K a year

Location: Columbus, OhioPosition Type: 3 12 month contractPosition Terms: 100% RemoteRequired to have a dedicated workspace at home and be able to work from home without distractions.Receive phone calls and emails from users hav...

Service Desk Representative

University Of Texas At Austin

Austin, TX

$41,000 a year

Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) Vision, Dental, Life, and Disability insurance options Paid vacation, sick leave, and holidays Teachers Retirement System of Texas (a defined...

IT Service Desk Agent

Coforge

Charleston, WV

Up to $16 an hour

401(k). Dental insurance. Flexible spending account. Health insurance. Health savings account. Paid time off. Referral program. Vision insurance. 8 hour shift. Day shift. Evening shift. Monday to Friday. Night shift. Weekends as n...

Full Time Customer Service Desk Associate

Von Maur

Lombard, IL

$26.9K - $34.1K a year

Provides excellent Customer Service. Answers a multi-line telephone and handles the telephone call, or directs callers to the appropriate person or area. Provides customer charge account services, including opening instant account...

Service Desk Coordinator

The Menninger Clinic

Houston, TX

$44.5K - $56.3K a year

Work with customers for all calls, emails, and walk up requests Clearly, thoroughly and accurately document all pertinent information, including full details of the nature of the problem or request, categorization, prioritization...

Service Desk Analyst

Kisco Senior Living

Carlsbad, CA

$26 - $30 an hour

Serve as the first point of contact for employee computer-related problems. Assist with implementation and supporting 1st level reported issues with SharePoint online. Plan and work with Level 2 and 3 Engineers to implement EMS an...

Service Desk Representative

Active Wellness

Petaluma, CA

Greet members/guests enthusiastically and efficiently handle the check-in process. Answer telephone and field calls. Assist members with purchases of retail goods and club services. Present membership information to prospective me...

Tier 2 Service Desk TS/SCI/POLY

Teksystems

Colorado Springs, CO

Supporting worldwide DIA (Defense Intelligence Agency) as the First point of contact for IT problem resolutions, helping to increase user satisfaction , reduce resolution time, and consolidate and standardize remote and in-field c...

Service Desk Customer Service

Wegmans Food Markets

Medford, MA

$18 an hour

Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance or services and thank the customer for shopping at Wegmans Properly bag items to ensure products arrive at thei...

IT Service Desk Technician

Leidos

Remote

$28,600 - $51,700 a year

Provides phone support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors Serves as the initial point of contact for troubleshooting...

Service Desk Analyst

A2Z Sync

Colorado, United States

$45,000 - $60,000 a year

Responding to client support queries over the phone and via chat and support PMs Provide technical assistance and support for incoming queries. Ensure all customer inquiries are handled in an accurate and timely fashion. Maintain...

Team Lead, Service Desk

Dataprise

Port Saint Lucie, FL

$48.9K - $61.9K a year

Serve as an escalation point for the team for technical issues, questions about processes, and to strategize the best approach to customer issues Act as a role model to the team by providing mentoring and guidance to new hires on...

Service Desk Analyst with ServiceNow Experience- Columbus, OH ONLY

Tp Resources

Columbus, OH

$17 - $22 an hour

Minimum 1 year of experience required in help desk or call center technical Support. 3+ years of call Center experience preferred. High school diploma or GED required. Required to have a dedicated workspace at home and be able to...

Service Desk Agent I

Vectrus

Remote

$37.4K - $47.3K a year

100% phone support (inbound and outbound). Provide first level support (phone and email) assisting users by providing superior quality support and service information to users. Actively resolve and/or escalate incidents and servic...

Service Desk Agent I - Greenville, SC

Epsilon Inc.

Greenville, SC

$34.9K - $44.2K a year

Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes. Create Service Desk tickets utilizing ticketing software and ensure proper ticket es...

Cash Office/ Customer Service Desk Associate

Boscov's Department Store, Llc

Meriden, CT

For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. Gift wrap customer's purchases following company standards a...

Tier 1 - Technical Service Desk Administrator (12hrs Shifts)

Leidos

Reston, VA

$49,400 - $89,300 a year

Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/sy...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...