Full-Time Strategic Customer Success Manager jobs

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CUSTOMER SUCCESS MANAGER

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

CompanyAnagram
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 2 months ago See detail

Customer Success Manager

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

Customer Success Manager, SMB

1Password

United States

Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Senior Customer Success Manager

Onetrust

Chicago, IL

Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...

Senior Customer Success Manager (French Speaking)

Handshake

Oregon, United States

Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...

Sr. Customer Success Manager

Skilljar

Portland, OR

Proactively lead customer relationships throughout the entire customer lifecycle following launch hand-off. Develop a deep understanding of each customer's business goals, initiatives, and use cases to achieve their short and long...

Enterprise Customer Success Manager

Muck Rack

United States

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Senior Customer Success Manager

Feathr

Gainesville, FL

Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...

Customer Success Manager

Ains Llc Dba Opexus

Washington, DC

$96k-129k (estimate)

Identify, document and deliver desired client business outcomes in a Success Plan. Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates. Build partnerships with client stakeholders a...

Customer Success Manager

Lightforce Orthodontics

Denver, CO

Bachelors Degree or higher required 5+ years of experience in a sales or Customer Success role Availability to travel within the US up to 50% of the time Experience in the orthodontics industry, dental, medical devices, or B2B St...

Customer Experience Solutions - Enterprise Customer Success Manager, (Remote US/CAN)

Evercommerce

Oakland, CA

$110,000 - $120,000 a year

Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises Proactive outreach to your portfolio of customers by phone and email Perform recurring executive business reviews...

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

Customer Success Operations Manager

York State Department Of Labor

New York, NY

Abide by Mastercards security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

Customer Success Operations Manager

Squire

Remote

$130,000 - $150,000 a year

Familiarity with Salesforce architecture, data model, and platform capabilities - Ability to perform various system administration tasks, such as managing automation, workflows, approvals, security, validation rules, and process d...

Construction Technology Manager (Customer Success Manager)

Forsitepro

Remote

$70,000 - $90,000 a year

Cultivate customer relationships and deliver exceptional support. Build and sustain strong relationships with both trial and existing customers by becoming their trusted advisor and primary point of support. Address their needs an...

Customer Success and Onboarding Manager B2B SaaS startup (EST time zone)

Hubflo

Remote

$70,000 - $91,000 a year

Onboarding and Training: Conduct engaging sessions to onboard new users, ensuring they are fully equipped to leverage Hubflo to its fullest potential. Getting to know what our customers need, what technology they use, and showing...

Sr. Manager Customer Success

Wonders

United States

You are a results-driven professional balancing a servant leadership approach with a committed focus on the over-delivery of monthly revenue targets. You have a history of delivering strong client retention, solid upselling result...

Customer Success Enablement Program Manager (Mailchimp)

Intuit

Nevada, United States

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

Customer Success Consultant Project Manager (Remote)

Staples Inc

Framingham, MA

Manages projects, implementations, and root cause scenarios as assigned to completion Creates and maintains timeline for all parties to ensure project timelines and sequence of events results in timely project execution Involves i...

Customer Success Outcome Manager

Ping Identity External Job Board

United States

Outcomes and Advocacy Develop and maintain a deep understanding of what success looks like to your customers, from high level business objectives down to specific success metrics.. Build up an in-depth knowledge of your customer...

Customer Success Account Manager

Microsoft

Washington, DC

Bachelors Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years Customer Success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. OR Mast...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

Manager - Customer Success

Flock Safety

United States

3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...

Customer Success Utilization Manager - MN/WI

Karl Storz Endoscopy - America

Los Angeles, CA

$67,600 - $107,800 per year

Consult with customers to create a customized strategy that ensures customers understand, utilize, and leverage products purchased and bringing to life the VALUE of their installation. Custom design, plan and execute on plans for...