Full-Time Service Desk Support jobs

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SERVICE DESK TECHNICIAN LEVEL 3 - MSP

3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...

CompanyValeo Networks
AddressPhoenix, AZ
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Service Desk Technician Level 3 - MSP

Valeo Networks

Phoenix, AZ

3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...

Service Desk Technician

Penn Foster Group

Chandler, AZ

Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...

Service Desk Analyst

Kubota

Gainesville, GA

Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and pro...

Systems Admin/Service Desk Technician

Spathe Systems

Fayetteville, NC

Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...

Service Desk Technician

Marken

Durham, NC

Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...

Help Desk Support Technican

Maverc Technologies

Cape Coral, FL

Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assig...

Service Desk Technician

Infopeople Corporation

Fort Myers, FL

This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...

NCDIT - Service Support Analyst- Expert

Software Technology Inc

Raleigh, NC

Service Desk Technician II s provide consultation, elevated support, and/or advanced instruction to users of hardware, software, operating systems, telephony, unified communications, mainframe, identity management, networking, and...

Service Desk Technician - ITIL Methodology

Raag Solutions

Raleigh, NC

Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...

Service Desk Technician I

Wurth Industry Of North America

Birmingham, AL

Serve as the first point of contact for End Users seeking technical assistance over the phone or email. Perform technical support to internal End Users to ensure swift service restoration on a variety of systems and applications...

Service Desk Technician

Antero Technology Services

Colorado Springs, CO

The Service Support Center is staffed 24x365; you might support either Days, Swings, or Nights. Actively participate in a collaborative team environment, trading knowledge with teammates. Resolve technical problems and answer ques...

Service Desk Analyst I

Ps Logistics

Birmingham, AL

Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment. Analyze, troubleshoot, diagnose, and repair hardware and software issues. Assist in user manageme...

Tier 1 Help Desk Support (on-site)

Fyi-For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

Help Desk Support II

Mantech International Corporation

Edwards, CA

Serving as an advanced point of contact for customers seeking technical assistance over the phone or email. Possessing familiarity with the Knowledge Management database, ITIL processes, and service delivery, capturing and impleme...

Help Desk Support I

Mantech International Corporation

Edwards, CA

2 years of related experience. HS Degree. 2 years of position-specific relevant experience. DoD 8570.01-m IAT Level II Certification. DoD 8570.01-m IAT Level II Certification. TS. Must be able to remain in a stationary position 50...

Help Desk Support (Level 1)

Addison Group

Houston, TX

Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...

IT Help Desk Support - Level I

K2 Staffing

Bellevue, WA

Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...

Service Desk Analyst

Juno Search Partners - Open Positions

Wayne, PA

Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...

Service Desk Technician

Chas

Spokane, WA

Medical, Dental, & Vision Insurance. Paid Time Off (PTO) - up to 6 weeks of PTO per year. Childcare Stipend - contribution of $5,000 per year to the employee's dependent care spending account. Loan Reimbursement - reimbursement fo...

Service Desk Representative

Florida State University

Tallahassee, FL

Provides direct support in a call center environment, providing phone coverage, basic troubleshooting, call routing, ticket entry/processing, ticket escalation, customer and client satisfaction and follow-up calls and email.Provid...

Service Desk Analyst I (Information Technology - College of Medicine)

Florida State University

Tallahassee, FL

Responsible for troubleshooting computer hardware and software for solutions. Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including...

Service Center Support PT

Fedex Freight

York, PA

High school diploma or GED Two years general office experience preferred One year customer service experience, preferred Previous transportation experience preferred Strong phone and interpersonal skills Ability to count and perfo...

Front Desk Guest Service Representative

Doubletree By Hilton

Springdale, AR

$13.00 - $13.50 an hour

Dental insurance. Flexible schedule. Health insurance. Vision insurance. 4 hour shift. 8 hour shift. Day shift. Evening shift. Holidays. Night shift. In-person. Springdale, AR 72762: Relocate before starting work (Required)....

Facilities Support Services Coordinator

Mayo Clinic

Eau Claire, WI

$22.27 - $31.91 an hour

As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future....

Program Support Specialist of Academic Services, University College

Illinois State University

Normal, IL

One (1) year of full time (or part-time equivalent) professional work experience in one or a combination of the following: a. performing in an administrative position in a university or college administrative office b. performing...

Program Coordinator, Learning Support Services

The University Of Kansas

Lawrence, KS

40%: Collaborates with the Program Managers to assist in the administrative support and daily function of Supplemental Instruction (SI), Tutoring, Peer Academic Coaching, and PALS programs, including but not limited to assisting w...

Point of Sale Service and Support Agent

Birmingham-Toledo, Inc.

Graysville, AL

$18 - $23 an hour

401(k). 401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Weekends as needed. In-person....

Service Center Support

Mgi Golf Inc

Las Vegas, NV

From $40,000 a year

Prioritizing service response on phones, chat, and in communication with FDM. Weekly reporting on fleet status (New orders, Service Requests, Service resolutions). Zoho ticket monitoring, response, and resolution. Tidio Chat respo...

Full Time Patient Service Representative (Front Desk) Medina

University Hospitals Urgent Care

Medina, OH

$30.6K - $38.7K a year

Greet patients and provide instructions to all visitors in a polite and professional manner. Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/col...

Guest Service Representative/Front Desk

Holiday Inn Express And Suites

West Memphis, AR

From $12 an hour

Perform all check-in and check-out tasks. Manage online and phone reservations. Inform customers about payment methods and verify their credit card data. Register guests collecting necessary information (like contact details and e...