Full-Time Customer Care Manager jobs in Jersey City, NJ

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CUSTOMER CARE MANAGER, VAULT

Define and set operational and Customer Care team KPIs for delivery of services in support of driving significant revenue and profit growth. Ensure Customer Care teams are staffed to support business growth, with a focus on attrac...

CompanyCollectors
AddressJersey City, NJ
CategoryInformation Technology
Salary$72,438 - $117,605 a year
Job typeFull-time
Date Posted a month ago See detail

Customer Care Manager, Vault

Collectors

Jersey City, NJ

$72,438 - $117,605 a year

Define and set operational and Customer Care team KPIs for delivery of services in support of driving significant revenue and profit growth. Ensure Customer Care teams are staffed to support business growth, with a focus on attrac...

Manager, Customer Care North

Liberty Coca-Cola Bev Llc

New York, NY

Drive and execute on Libertys Cold Drink Strategy. Design and develop field support structure within the area of responsibility. Execute methodologies to prioritize service calls. Assign and manage area of responsibility. Develop...

Registered Nurse, Care Manager, Day Shift [on site position] New

Nyu Langone Health

New York, NY

$111,899.99 - $119,000.00 per year

Identifies cases that require peer review in accordance with the clinical indicators and criteria developed by the clinical department. Identifies trends in care, processes or services that may provide opportunities for improvemen...

Sr. Program Manager, Business Communications, Worldwide Customer Service Communications New

York State Department Of Labor

New York, NY

Medical, Dental, and Vision Coverage. Maternity and Parental Leave Options. Paid Time Off (PTO). 401(k) Plan. 7+ years of program or project management experience. Experience owning program strategy, end to end delivery, and commu...

Care Management Specialist (Bilingual in English/Chinese)

Pix11

New York, NY

Responsibilities : Coordinate mental health treatment for pediatric and/or adult patients and their familiesAssist mental health clinicians in providing treatment and crisis interventionProvide on-going support and/or case managem...

Care Management Specialist (Bilingual in English/Chinese)

Pix11

New York, NY

Responsibilities : Identify the targeted risk population per PCP referral, risk stratification, and patient listsHandle case management assignments, review case progress in accordance to center guidelinesCoordinate patient care th...

MLTC Care Manager Team Lead

Pix11

New York, NY

Provides guidance to the CMs within the MLTC Department offering care management to members in several lines of business, particularly as it pertains to new processes and workflows. which support program operations. Oversees utili...

Customer Care Associate

Wgaca Llc

Jersey City, NJ

$55,000 - $60,000 a year

Ensures quality customer service outreach is consistent across all platforms and provide customers with appropriate and informative information in a timely manner Respond to customer questions and comments via phone, email, and li...

Care Management Supervisor

The Bridge Inc.

New York, NY

The Clinical Supervisor will supervise and oversee the day-to-day activities of the Care Coordination team. The Clinical Supervisor will be expected to utilize all electronic databases as required by the Health Homes in which the...

Managed Care Billing Specialist*

The New Jewish Home

New York, NY

Must be able to understand Managed Care contracts, create project spreadsheets forsubmission to payers, write reconsideration appeals and send to MCOs, and be able tocommunicate both internally and externally for resolution of c...

Pharmaceutical Sales - Associate Territory Manager - Primary Care

Biospace

New York, NY

Develops a strong understanding of territory and reimbursement landscape and utilizes appropriate business insights tools to analyze and adapt to business needs.. Systematically navigates the everchanging healthcare environment t...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

Director of Claims Quality - Managed Care

Tandym

Jersey City, NJ

Managing provider reimbursement and analytics, Claims Quality analysts, claims compliance, training and remediation and user acceptance testing (UAT). Overseeing staffing and implementing and maintaining policies, procedures, and...

Licensed Practical Nurse Care Manager / Case Management (LPN)

Amsterdam Nursing Home

New York, NY

Collecting required information from new Residents to be admitted. Recording health details of Residents; including vitals & temperature. Administering medications and injections to Residents as needed. Treating and dressing wound...

Manager, Customer Service

Sysco

Hoboken, NJ

Develops and promotes the departments goals and objectives through the management of planning and supervising activities. Develop, implement, and maintain department procedures. Analyze and identify changes to increase department...

Customer Success Manager - Investors Vertical

Similarweb

New York, NY

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

SVP, Existing Customer Marketing (ECM) Business Execution Manager

Citigroup, Inc.

New York, NY

Formulate strategy and craft a series of communications designed to educate and provide transparency of critical initiatives and changes across the organization. Assume responsibility for all business management requirements, such...

LPN Med Care Manager Full-Time

Pix11

New York, NY

Provides the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Reviews, reads, notates, and initializes Daily Log to document and learn about pertinent information a...

Med Care Manager

Sunrise Senior Living

New York, NY

Provides the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Reviews, reads, notates, and initializes Daily Log to document and learn about pertinent information a...

Health Home Care Manager

Community Health Action Of Staten

New York, NY

Utilizes approved Health Home clinical tools and technology to prepare initial and ongoing clinical and psychosocial assessments of service needs of identified clients. Confirms acuity level of identified client and tailors care p...

Health Home Care Manager

Community Health Action Of Staten Island

New York, NY

Utilizes approved Health Home clinical tools and technology to prepare initial and ongoing clinical and psychosocial assessments of service needs of identified clients. Confirms acuity level of identified client and tailors care p...

Assistant Manager, Rehabilitation - Outpatient Ambulatory Care

Memorial Sloan Kettering Cancer Center

New York, NY

An engaging leader with a strong team and patient-centeRered focus.. Invested and effective in mentoring and fostering relationships and networks.. Experienced in clinical patient care utilizing an evidence-based approach.. Innova...

Nurse Practitioner / Primary Care / Pain Management

Greenlife Healthcare Staffing

New York, NY

Must have an active State License. Must be Board Certified. 2 years experience is preferred but New graduates are welcome to apply. Bilingual Spanish preferred but not required. The salary range for this position is $130,000-$150,...

Pharmaceutical Sales - Associate Territory Manager - Primary Care

Biospace

New York, NY

Develops a strong understanding of territory and reimbursement landscape and utilizes appropriate business insights tools to analyze and adapt to business needs.. Systematically navigates the everchanging healthcare environment t...

Pharmaceutical Sales - Associate Territory Manager - Primary Care

Biospace

New York, NY

Develops a strong understanding of territory and reimbursement landscape and utilizes appropriate business insights tools to analyze and adapt to business needs.. Systematically navigates the everchanging healthcare environment t...

Ecommerce Customer Service Manager

Rsvlts, Llc

Hoboken, NJ

$63.1K - $79.9K a year

Oversee the daily operations of our Customer Service department, ensuring all tickets are handled promptly and to the satisfaction of our customers. Manage and lead a team of virtual assistants, including hiring, training, and ong...

Customer Success Manager

Playbook

Hoboken, NJ

$50,000 - $60,000 a year

Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves overall client satisfaction. Drive customer software engagement and development of power users across customer orga...

Customer Experience Manager

Score Media And Gaming Inc.

Hoboken, NJ

Continuously improve Customer Experience processes and training delivery for theScore Bet, ESPN BET, and Penn Entertainment Properties. Manage the planning, development, and execution of new and ongoing Customer Support training p...

Managed Care Billing Specialist*

The New Jewish Home

New York, NY

Must be able to understand Managed Care contracts, create project spreadsheets for submission to payers, write reconsideration appeals and send to MCOs, and be able to communicate both internally and externally for resolution of c...

Assistant Manager, Rehabilitation - Outpatient Ambulatory Care

Pix11

New York, NY

An engaging leader with a strong team and patient-centeRered focus.. Invested and effective in mentoring and fostering relationships and networks.. Experienced in clinical patient care utilizing an evidence-based approach.. Innova...