Full-Time Call Center Quality jobs in California

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HEALTHCARE CALL CENTER 24-00229

Maintain knowledge of other department's roles as they pertain to Member Services standard work processes, to ensure proper handling of callsf. Ensure key performance indicator goals are met monthly (Quality Assurance, AHT, Adhere...

CompanyAlura Workforce Solutions
AddressRiverside, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 days ago See detail

Healthcare Call Center 24-00229

Alura Workforce Solutions

Riverside, CA

Maintain knowledge of other department's roles as they pertain to Member Services standard work processes, to ensure proper handling of callsf. Ensure key performance indicator goals are met monthly (Quality Assurance, AHT, Adhere...

Call Center/ Sales Representative

Service Champions Inc

Los Angeles, CA

$20-23/hour + Bonuses . Medical, Dental, Vision Coverage. 401K with Company Match. Company Paid Life Insurance. Sick Pay, Vacation Pay, & Holiday Pay. Receive high volume of inbound calls as well as make outbound calls to existing...

Medical Claims - Call Center Representative

Scufcw Trust Fund

Cypress, CA

Handle all general telephone and walk-in inquires including but not limited to status, complaints, eligibility, benefits, etc.2. Perform other job related duties/special projects as assigned.Qualifications: High School diploma or...

Call Center Representative

Orange County Rescue Mission

Tustin, CA

is bilingual in Spanish with strong verbal and written communication skills. has previous successful experience working in a Call Center or telephone based customer service. has basic typing, telephone technical, and computer skil...

Call Center Representative

Modern Women's Care Inc

Torrance, CA

Verify correct spelling, date of birth, type of insurance, and list detailed chief complaint for patient when booking appointment4. Creates patient case and task to appropriate staff/ provider office or department and follows-up i...

Call Center Representative

Taxrise

Irvine, CA

Build and maintain effective professional relationships with clients. Develop strong customer relationships by promptly responding to inquiries and addressing any complaints. Provide status updates to multiple team members and cli...

Bilingual Call Center Representative

Athens Services

Baldwin Park, CA

Primary function is to handle Service calls, soft collect, and present payments options. Secondary responsibility is to handle billing payments enhancing web pay customer base, with additional responsibility to fully set up new cu...

Call Center Representative (FT with varied schedules)

Mechanics Bank

Walnut Creek, CA

Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or...

Call Center Representative (Member Service Advisor I)

Skyone Federal Credit Union

Hawthorne, CA

Calling on and collaborating with prospects and existing members to determine their financial needs and formulate a relationship development plan that specifies ways in which products and services can meet their business or person...

Call Center Representative

Integrity Marketing Group

Sacramento, CA

Making daily outbound calls in a professional and efficient manner. Handle inbound calls. Accountable for daily and weekly goals for scheduling appointments for our Benefits Specialist. Communicate effectively with prospective cli...

Call Center Representative

Ultimate Staffing Services

Sacramento, CA

Some of the duties that they perform include:Respond to all member inquiries via telephone, email, chat, or fax. * Assist members, providers, brokers, and plan partners with claims-related billing questions and issues as needed. *...

Call Center Supervisor

Ladgov Corporation

San Diego, CA

Minimum two years of overall telephone operating experience. Specific experience includes one year on a helpdesk, demonstrating knowledge of organizational structures. One or more years of hands-on experience in supervising, organ...

Call Center Service Specialist

Santa Cruz County Bank

Cupertino, CA

Good Times Best of Santa Cruz, Best Bank - 11 consecutive years. Santa Cruz Sentinel Reader's Choice, #1 Best Bank - 8 years. Santa Cruz County Chamber of Commerce - Business of the Year 2018 and 2021. Press Banner's Best of Scott...

Quality Assistant Medical Director - Emergency Medicine - Kaweah Health Medical Center

Vituity

Visalia, CA

Act as the Quality Medical Director locally, as well as interface between Vituity and Kaweah. Vituity has its own Quality team, with which you will become heavily involved, with quarterly virtual workshops, annual in-person worksh...

Call Center Customer Service and Data Entry Rep

Remx The Workforce Experts

San Diego, CA

Maintain database by entering new and updated customer and account information. Prepare source data for computer entry by compiling and sorting information. Establish entry priorities. Process customer and account source documents...

Director, Call Center

Optum

Torrance, CA

Oversight and direct management of the support functions that allow for smooth operations of the Patient Support Center. Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage th...

Call Center Representative

Fickewirth Benefits Advisors

Ventura, CA

From $20 an hour

Fluent in both English and Spanish. One or more years of healthcare insurance experience preferred. Proficient computer skills, including Microsoft Office Suite, with the ability to learn new software. High school diploma or equiv...

Call Center Representative

Gp Group

Chula Vista, CA

From $50,000 a year

Be part of a company that operates seamlessly between the US and the UK, contributing to international business success. Thrive in an innovative and technology-driven setting where continuous learning opportunities abound. Join a...

Call Center Customer Service Representative

Maven Wise, Llc

Woodland Hills, CA

$21.50 an hour

Provide responsive and reliable Customer Service and basic technical support & troubleshooting. Provide liaison support between customers and coordinate with other departments. Process returned materials, including initiation, rec...

Call Center Representative

Government Employees Insurance Company

Lemon Grove, CA

$20.35 - $31.27 per hour

Premier Medical, Dental and Vision Insurance with no waiting period**. Paid Vacation, Sick and Parental Leave. 401(k) Plan. Tuition Reimbursement. Paid Training and Licensures....

Call Center Representative

Keyes Lexus

Van Nuys, CA

$16.78 - $28.00 an hour

Paid Training. Full-Time- 730am - 430pm or 830am - 530pm scheduled shifts. We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more! The opportunity to work with passionate and successful team members...

Medical Call Center Representative

Healthy Living Primary Care

Folsom, CA

From $17 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. Primary Care. 8 hour shift. High school or equivalent (Preferred)....

Medical Assistant - Call Center (Non - clinical)

Family Health Centers Of San Diego

San Diego, CA

$23.00 - $26.90 an hour

Using knowledge and experience as a Medical Assistant, perform telephone patient engagement as assigned by the manager using clear protocol on all calls that are transferred. Assess level of patients understanding of the care and...

Dental Call Center Manager

Children's Dental Funzone

West Covina, CA

$65,000 - $85,000 a year

Lead and manage a team of Call Center agents, both domestic and offshore, to ensure exceptional customer service and meet performance metrics. Develop, implement, and monitor Call Center KPIs such as service levels, answer rates,...

Dental Call Center Agent

Premier Systems

San Diego, CA

$18 an hour

A minimum of one (1) year of previous experience for a government or private sector inbound customer service center. A minimum of six (6) months experience in a dental customer support capacity. Answers telephones and responds to...

Call Center/Customer Service

Adecco

Redding, CA

Answering phone calls . Scheduling appointments . Process Daily Invoices . Collect Payments. . Parts Warranty . Purchasing and Receiving . High School Diploma and related experience . Excellent oral communication skills . Microsof...

Call Center/Client Engagement Coordinator - Sunroad Auto Shared Services Inc

Sunroad Automotive

San Diego, CA

Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience resulting in a scheduled reservation with the service team. Master and follow all training materials including inbound se...

Spanish Speaking Call Center Scheduling Coordinator

Cardall Orthodontics

Bakersfield, CA

$18 - $22 an hour

401(k). Employee discount. Health insurance. Paid time off. Retirement plan. 8 hour shift. What makes you interested in working for Cardall Orthodontics? Dental OR Orthodontic: 1 year (Preferred). Spanish (Required)....

Call Center Representative - No Cold Calling

Odm Construction Inc

Agoura Hills, CA

$19 - $22 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Bonus opportunities. Commission pay. Monday to Friday. In-person. Office. Office: 1 year (Required). Call center: 1 year (Required). Agoura...

Call Center Customer Service Representative

Anderson Plumbing Heating & Air

El Cajon, CA

$19 an hour

Answer inbound customer calls in a fast-paced environment. Empathize & understand customers urgent plumbing and HVAC problems. Book the customers appointment in CRM. Answer customer questions and provide basic services informati...