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Full-Time Call Center Quality jobs

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CALL CENTER QUALITY ANALYST/TRAINING DEVELOPMENT

Monitor daily phone calls of CSRs to ensure accurate and timely information is provided to customers. Monitor customer email responses to ensure their issues or problems are professionally addressed in a timely manner. Train perso...

CompanyEnlightened Inc.
AddressJersey City, NJ
CategoryInformation Technology
Salary$31.35 an hour
Job typeFull-time
Date Posted a month ago See detail

Call Center Quality Analyst/Training Development

Enlightened Inc.

Jersey City, NJ

$31.35 an hour

Monitor daily phone calls of CSRs to ensure accurate and timely information is provided to customers. Monitor customer email responses to ensure their issues or problems are professionally addressed in a timely manner. Train perso...

a month ago seen See more...

Manager of Call Center Quality and Compliance

Metroplushealth

New York, NY

Manage the day-to-day operations of the Quality Assurance and Compliance team. Ensure that quality audits are performed according to the Quality Assurance Scoring Guidelines. Provide monthly feedback to all direct reports through...

2 months ago seen See more...

Primary Contact Center Representative (Call Center) New

F.n.b. Corp.

Pittsburgh, PA

$33.4K - $42.4K a year

Resolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.Performs va...

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Call Center Manager New

Abby Windows & Exteriors

Waukesha, WI

$58.6K - $74.2K a year

Manage daily operations of the Call Center, including staffing, performance monitoring, quality assurance, and data reporting Hire, train, and evaluate Call Center agents, providing regular feedback and coaching Ongoing training,...

2 hours ago seen See more...

Call Center Manager New

Nexgen Hvac & Plumbing

Anaheim, CA

$65.5K - $82.9K a year

Competitive Compensation: 75,000-85,000 Annually, Depending on Experience Benefits Health, Dental, Vision, 401k, PTO Continual training for growth and development! Monthly meetings to showcase employee and company achievements Dyn...

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Healthcare Admissions Call Center Manager New

Valley Hope Association

Leawood, KS

$70,000 - $90,000 a year

Bachelors degree or the equivalent combination of education and work experience. Three (3) plus years of progressive and relevant healthcare experience. Three (3) plus years of supervisory or management experience. Valid and unre...

2 hours ago seen See more...

Call Center Manager New

Gdm Group

San Jose, CA

$22 - $30 an hour

Competitive Salary Exciting performance bonuses and incentives Relish paid Holiday & Vacation Time Off Solid health insurance coverage (Medical, Dental, Vision) Unlimited career growth opportunities...

2 hours ago seen See more...

Call Center Customer Service Manager Full-time New

Larkin Community Hospital

Miami, FL

$51.7K - $65.4K a year

Ensuring Customer Service Representatives are answering phone calls, website chats, website leads, and social media inquiries (FB, Instagram, etc.) in a timely manner Develop advanced knowledge (written/ oral) of Larkin Health Sys...

11 hours ago seen See more...

Call Center Manager New

Paradise Plumbing And Air Conditioning

Fort Lauderdale, FL

$50,000 - $70,000 a year

Team Management: Directly supervise a team of 4 within the Customer Service Department, manage employee schedules, ensure adequate staffing during peak times, and handle interviewing, hiring, and training processes. Customer Suppo...

11 hours ago seen See more...

Call Center Representative / Customer Service New

H2O Company Inc.

Salt Lake City, UT

$21.38 - $25.54 an hour

401(k). Dental insurance. Flexible schedule. Health insurance. Paid time off. Parental leave. Vision insurance. Day shift. Evening shift. Morning shift. Monday to Friday. Remote. Salt Lake City, UT (Required)....

11 hours ago seen See more...

Sales Call Center Representative New

Microsite Health

Remote

$39.2K - $49.6K a year

Answer incoming calls and make outbound calls for the Dental Implant Hotline on behalf of multiple dental offices. Utilize our Lead Management Software (CRM) to track, contact, and text leads, ensuring prompt follow-up and effecti...

13 hours ago seen

Call Center Agent New

Smart Home Remodeling

Houston, TX

$13 - $18 an hour

Day shift. Monday to Friday. In-person. Call center: 10 years (Required)....

13 hours ago seen See more...

Practice Integration Specialist - Hartford HealthCare Call Center

Hartford Healthcare

Hartford, CT

Here our Access Champions are focused on providing excellent customer service while having fun, working as a team and making every interaction matter. The role will primarily focus on identifying trends, monitoring performance, an...

2 days ago seen See more...

Inbound Call Center- Hybrid

At&T

Lorida, FL

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:- Medical/Dental/Vision coverage- 401(k) plan - Tuition rei...

2 days ago seen See more...

Quality Assurance - Call Center

Doheny's

Pleasant Prairie, WI

From $17 an hour

Overtime pay. Weekly pay. 3 years. 5 years. 8 hour shift. Pleasant Prairie, WI 53158: Relocate before starting work (Required)....

2 months ago seen See more...

Call Center Representative - Orlando, United States - Renewal by Andersen of Florida

Renewal By Andersen Of Florida

United States

Are you a skilled communicator with a knack for converting leads into satisfied customers? Join our team as a Call Center Agent specializing in window and door sales We're seeking dynamic individuals to engage with potential custo...

3 days ago seen

Call Center Specialist

Wesley Medical Center

Wichita, KS

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

3 days ago seen See more...

Healthcare Call Center 24-00229

Alura Workforce Solutions

Riverside, CA

Maintain knowledge of other department's roles as they pertain to Member Services standard work processes, to ensure proper handling of callsf. Ensure key performance indicator goals are met monthly (Quality Assurance, AHT, Adhere...

3 days ago seen See more...

Inbound Call Center- Hybrid

At&T

Johnson City, TN

Youll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions.. Youll instill confidence and loyalty in customers through thoughtful listening and utilizing y...

3 days ago seen See more...

Call Center - Bilingual Spanish

Progressive

Warner Robins, GA

Two years of post-secondary education or higher Instead of the above, two years of relevant work experience Sales only: Property & Casualty license; if youre not already licensed, youll have an opportunity to gain it during trai...

4 days ago seen See more...

Telephone Financial Consultant - Call Center

St Bank

Indiana, PA

Assumes responsibility for ensuring the satisfactory handling of internal or customer related telephone inquiries or service-related problems by performing the following functions: Promptly responding to customer/internal inquirie...

5 days ago seen See more...

Call Center Representative

Progressive

Maryland, United States

Two years of post-secondary education or higher Instead of the above, two years of relevant work experience Sales only: Property & Casualty license; if youre not already licensed, youll have an opportunity to gain it during trai...

5 days ago seen See more...

Customer Service Representative | Call Center

Terra Staffing

Fort Worth, TX

Email and phone correspondence. Customer service to build and maintain relationships. Work with time-critical projects. 1+ years of Customer Service experience. Proficient with Microsoft Excel. Strong written and verbal communicat...

5 days ago seen See more...

Experienced Call Center Representative - Now Hiring

Government Employees Insurance Company

Valley Stream, NY

$21.34 - $33.75 per hour

Premier Medical, Dental, and Vision Insurance with no waiting period**. Paid Vacation, Sick and Parental Leave. 401(k) Plan with up to 6% Company Match. Tuition Assistance including Direct Billing and Reimbursement payment plan op...

5 days ago seen See more...

Dispatcher (Eng/Spanish bilingual) - Injured Worker Care (Call Center)

Recruiting For Less

Tampa, FL

Incoming Call Processes. Expedited and Rush Processes. Provider Turn Back Process. Quotes for Possible Service. Flight and Hotel Reservations. Dispatch Queues. Dispatch Follow Up Queue. Dispatch Inbox. Able to make decisions, assi...

5 days ago seen See more...

Call Center Staffing Analyst

Dish

Roseland, NJ

Provide ongoing Call Center operational analysis, advance planning, and scheduling while identifying and implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators (ASA,...

5 days ago seen See more...

Call Center/Counter Sales - Aftermarket Auto Parts (Tampa, FL)

Transtar Industries Inc

Tampa, FL

Answer inbound calls and assist customers in completing their parts order. Utilize aftermarket parts cataloging and parts knowledge to assist with their customers needs and facilitate any necessary troubleshooting. Remind custome...

5 days ago seen See more...

Care (Call) Center Supervisor

Ga Foods

Saint Petersburg, FL

Supervising the outbound outreach to members of multiple plans to ensure we are in compliance with contractual obligations. Monitoring team calls to ensure service levels meet scripting guidelines. Training and development of the...

5 days ago seen See more...

W2 - Call Center QA Analyst (Patient, Reimbursement, CRM) - Hybrid

Tanson Corp

East Hanover, NJ

This is a Call/Contact Center support role.First 4 weeks candidates are expected to be on site 4 days a week Mon thru Thu - after training it will be 3 days a week hybrid role that is on-site 12 days per month in East Hanover NJTh...

5 days ago seen See more...

Call Center Specialist

Premium Health Center

New York, NY

Answering phone calls. Scheduling appointments. Verifying medical insurances. Creating referrals. Responding to patient medical questions. Perform tasks assigned by supervisor. Sunday, Monday, Tuesday, Wednesday, Thursday,. 11 AM...

5 days ago seen See more...

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