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Description:
Job Number: 223916
Join Forbes’ 2023 Best Employer for Diversity!
If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive’s Call Center team. Taking inbound calls, you’ll support and build trust with our customers by servicing their unique needs while also offering additional products. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. We’ll provide paid training along with continued coaching, so you’ll feel confident serving our customers. This is a remote position.
MUST-HAVE QUALIFICATIONS
- Two years of post-secondary education or higher
- Instead of the above, two years of relevant work experience
- Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)
Training starts: April and May 2024
Schedule: Most schedules will include a weekend day and evening hours after completion of training
WORK FROM HOME OFFICE REQUIREMENTS
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Responsibilities:
Please refer the Job description for details