Customer Success Specialist jobs in Massachusetts

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CUSTOMER SUCCESS ANALYST

Support Customer Success Managers and Associates with project matching and delivery. Use Catalant's platform to match consultants with projects. Source and screen consultants to assess fit for different projects posted to the plat...

CompanyCatalant
AddressBoston, MA
CategoryInformation Technology
Job typeFull-Time
Date Posted a week ago See detail

Customer Success Analyst

Catalant

Boston, MA

Support Customer Success Managers and Associates with project matching and delivery. Use Catalant's platform to match consultants with projects. Source and screen consultants to assess fit for different projects posted to the plat...

Store Customer Service Specialist

The Sherwin-Williams Company

Mansfield, MA

$19 - $19 Hourly

Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Build productive trust relationships...

Customer Success Associate

Circlelink Health

Boston, MA

$60,000 - $75,000 a year

Help to manage customer on-boarding and happiness. Deliver excellent customer service through active listening and politely resolving issues, plus setting customer expectations. Help optimize product and strategy decisions by serv...

Customer Success Manager (Remote)

Net At Work

Sharon, MA

$80.7K - $102K a year

Ensure that customers derive maximum value from Net at Work and support the sales team in upselling and cross-selling various technology products and services. Gain a thorough understanding of assigned clients needs and processes...

Senior Customer Success Partner

Zoovu

Boston, MA

$75.4K - $95.5K a year

Manage relationships with key business stakeholders, ensuring that they are seeing value realization with Zoovu. Create 360 success plans to ensure there is a path towards successful value realization and ROI. Obtain a deep unders...

North America Elevate - Senior Manager (User Experience/Customer Experience Specialist)

Simon-Kucher & Partners

Boston, MA

$190,000 - $200,000 a year

Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people. Unlock the p...

Customer Success Operations Associate

Athenahealth

Boston, MA

$55.6K - $70.4K a year

Ensure the timeliness and accuracy of operational activities supported by the Customer Success Strategy and Operations team Ensure a delightful customer experience through our operational support Support the maintenance and data i...

Customer Success Operations Analyst

Zuora

Boston, MA

Take system improvement requests from CSM org and develop a prioritized list of requirements; work with the Gainsight administrator to implement tool and process improvements. Craft customer campaign communications and configure a...

Customer Success Engineer

Hycu

Boston, MA

Boston, MA (Hybrid; 3 days onsite/2 days remote). Be a customer advocate: foster trust, transparency, and confidence with customers. Build coalition support (IT and business) with customers. Demonstrate a clear, detailed unders...

Customer Success Manager

Crimson Education

Boston, MA

$73.9K - $93.6K a year

Want to revolutionize the future of education and do meaningful work that transforms future generations lives?Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized educatio...

Customer Success Consultant Project Manager (Remote)

Staples, Inc.

Framingham, MA

$67.7K - $85.8K a year

Manages projects, implementations, and root cause scenarios as assigned to completion. Creates and maintains timeline for all parties to ensure project timelines and sequence of events results in timely project execution. Involves...

Customer Success Coordinator

Long Home Products

Taunton, MA

$22 - $24 an hour

The Customer Success Coordinator is focused on onboarding new sales by netting jobs, requesting permits, HOA approval, measurements, and welcoming new customers.Essential Duties and Responsibilities include the following. Answer a...

Technical Program Manager, Customer Success

Amazon.com Services Llc

North Reading, MA

$102K - $130K a year

7+ years of working directly with engineering teams experience. 5+ years of technical product or program management experience. 3+ years of software development experience. 5+ years of Technical Program management working directly...

Director of Customer Success

Firefly Health

Watertown, MA

$133K - $168K a year

Work cross-functionally to define the Customer Success strategy for the next phase of Fireflys growth (tools, processes, metrics, customer experience models). Maintain comprehensive knowledge of Customer priorities and key busine...

Customer Success Engineer

Leanix Gmbh

Boston, MA

$92.3K - $117K a year

Be a trusted advisor for all technical aspects of our platform, in particular regarding data model configuration, integrations and visualizations. Own the technical communication with our large enterprise customers. Develop sustai...

Customer Adoption Specialist

Autodesk

Boston, MA

$107,700 - $174,240 a year

Establish relationships with our customers and ensure their success in the onboarding, implementation, and adoption of Autodesk Tandem Learn and understand customer workflows and help customers adapt them to leverage Autodesk Tand...

Customer Care Center Specialist

Needham Bank

Needham, MA

Identify, support and resolve the service needs of customer calling into Needham Bank. Understand which products/services will work best for our customer throughout the relationship and how to successfully resolve customer request...

Customer Order Specialist

Gemline

Lawrence, MA

$20.42 - $22.00 an hour

Provide clear, concise order information to all internal / external customers. Maintain clean reports. Managing all lead time situations. Record all customer communications and documents appropriately. Apply knowledge to productio...

Copy of Customer Service Specialist - Full-Time or Part-Time

Walsh Engineering Services Inc

Chelmsford, MA

$26 - $28 an hour

Respond to customer queries in a timely and accurate manner, via phone or email. Identify customer needs and help customers with their calibration needs. Properly document data and results using Essco and customer policies and pro...

Customs document specialist

Expeditors

Peabody, MA

$54.5K - $69K a year

Ensure smooth and timely customs process flow Ensure accurate and timely data entry into our operational system Track and Trace Custom files and reporting Transfer customs declaration information from documents, or other sources i...

Customer Support Specialist - FT

At Home Stores

Seekonk, MA

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Customer Support Specialist (11am-7pm)

Attensi

Boston, MA

You have experience in areas such as technical support, customer service, or other customer-support related work. You have an IT related degree. You have a solid understanding of, and a real interest in, technology. You work in a...

Customer Fulfillment Specialist

Long Home Products

Taunton, MA

$22 - $24 an hour

Essential Duties and Responsibilities include the following. Builds, maintains, and improves relationships with customers through regular communication.Ensure all customers are asked for 5-star reviews on each call and encourage c...

Customer Service Specialist

Access Vascular

Billerica, MA

$39.7K - $50.3K a year

Accurately and efficiently enter customer orders into the system. Ensure all order details, including product SKU's, quantities, and delivery requirements, are recorded with precision. Collaborate with sales and logistics teams to...

Customer Care Specialist

Quanterix

Billerica, MA

$49.2K - $62.3K a year

Review and process complex internal and external customer orders with products ranging from consumables to capital equipment to services and spare parts ensuring complete accuracy. Communicate with customers by phone and email to...

Customer Experience Support Specialist

Saint-Gobain

Worcester, MA

$26 - $28 an hour

Regular activities to support the customer ordering, processing, and invoicing systems. Administer the daily invoicing process of miscellaneous shipments for multiple warehouses and key accounts. Process, review, and send customer...

Customer Support/Marketing Specialist

Marjon Advisors

Burlington, MA

$50,000 - $60,000 a year

Provide customer service support via- phone calls, in-person and online. Ordering and sending sales materials, including marketing collateral, product samples & business gifts. Internal events planning and as well as external trad...