Customer Success Operations jobs
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CUSTOMER SUCCESS OPERATIONS ANALYST
Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics.. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. C...
| Company | Extrahop |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | 2 weeks ago See detail |
Customer Success Operations Analyst
Extrahop
United States
Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics.. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. C...
2 weeks ago seen See more...
- View all Extrahop jobs
Customer Success Operations Intern
Braze
New York, NY
$24 an hour
Support all aspects of the CS Strategy & Operations team responsibilities. Become an expert in the Customer Success Manager day to day responsibilities and process to better understand and support the team. Analyze usage data and...
2 weeks ago seen See more...
- View all Braze jobs - jobs in New York, NY
Customer Success Operations Lead, Cash App
Afterpay
Atlanta, GA
$127K - $160K a year
Deploy effective partner management tools, methodologies, and communication practices to maximize partner performance, operational efficiencies and customer delight Define and execute customer support industry best practices to ac...
3 weeks ago seen See more...
- View all Afterpay jobs - jobs in Atlanta, GA
Sr. Customer Success Operations Lead, Cash App
Cash App
Portland, OR
$124K - $157K a year
Develop and maintain governance models for multiple BPO partners, ensuring compliance with operational standards and metric-based goals. Perform strategic reviews and evaluations of partner operations, focusing on continuous impro...
4 weeks ago seen See more...
- View all Cash App jobs - jobs in Portland, OR
Sr. Customer Success Operations Lead, Cash App
Afterpay
Portland, OR
$126K - $159K a year
Develop and maintain governance models for multiple BPO partners, ensuring compliance with operational standards and metric-based goals. Perform strategic reviews and evaluations of partner operations, focusing on continuous impro...
4 weeks ago seen See more...
- View all Afterpay jobs - jobs in Portland, OR
Customer Success Operations Manager
At Foursquare
New York, NY
Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...
4 weeks ago seen See more...
- View all At Foursquare jobs - jobs in New York, NY
Customer Success Operations Manager
At Foursquare
Seattle, WA
Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...
4 weeks ago seen See more...
- View all At Foursquare jobs - jobs in Seattle, WA
Customer Success Operations Manager
At Foursquare
Chicago, IL
Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...
4 weeks ago seen See more...
- View all At Foursquare jobs - jobs in Chicago, IL
Customer Success Operations Manager
At Foursquare
San Francisco, CA
Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...
4 weeks ago seen See more...
- View all At Foursquare jobs - jobs in San Francisco, CA
Customer Success Operations Associate
Athenahealth
Boston, MA
$55.6K - $70.4K a year
Ensure the timeliness and accuracy of operational activities supported by the Customer Success Strategy and Operations team Ensure a delightful customer experience through our operational support Support the maintenance and data i...
4 weeks ago seen See more...
- View all Athenahealth jobs - jobs in Boston, MA
Customer Success Operations Analyst
Zuora
Boston, MA
Take system improvement requests from CSM org and develop a prioritized list of requirements; work with the Gainsight administrator to implement tool and process improvements. Craft customer campaign communications and configure a...
4 weeks ago seen See more...
- View all Zuora jobs - jobs in Boston, MA
Global Customer Success Operations Intern
Model N
Remote
$20 - $22 an hour
Improve existing process documentation using MS Visio to provide users with an easy, high-lelvel view of the process Brainstorm ideas on how to drive process compliance from the delivery team Identify areas of opportunity in curre...
4 weeks ago seen See more...
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Director, Customer Success Operations
Lyra Health
Remote
$150,000 - $229,000 a year
Lead a high-performing Customer Success Operations Team, fostering a culture of collaboration, accountability, and continuous improvement Model psychological safety, promoting department-wide practice of giving and receiving feedb...
4 weeks ago seen See more...
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Customer Success Operations Analyst
Sigfig
San Francisco, CA
Partner with cross-functional teams to identify product enhancements and strategic initiatives driving platform adoption. Develop Customer Success KPI reporting and incident management, ensuring timely resolution and customer sati...
a month ago seen See more...
- View all Sigfig jobs - jobs in San Francisco, CA
Senior Customer Success Operations and Programs Manager
Webflow
Remote - Oregon, United States
Location: Remote-first (United States; BC & ON, Canada). Full-time. Exempt status. The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The ranges shared below may...
a month ago seen See more...
- View all Webflow jobs - jobs in Oregon State
Customer Success Operations Analyst
Sigfig
United States
$85,000 - $100,000 a year
Partner with cross-functional teams to identify product enhancements and strategic initiatives driving platform adoption. Develop Customer Success KPI reporting and incident management, ensuring timely resolution and customer sati...
a month ago seen See more...
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Customer Success Operations Analyst
Extrahop
Seattle, WA
$68.5K - $86.7K a year
Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. Co...
a month ago seen See more...
- View all Extrahop jobs - jobs in Seattle, WA
Senior Manager, Customer Success Operations
Red Canary
Remote - Oregon, United States
Lead strategic and operational initiatives that drive improvement across the Customer Success team's north star metrics - Gross Retention, Net Retention and NPS currently.. Lead and refine Red Canary's customer lifecycle process...
2 months ago seen See more...
- View all Red Canary jobs - jobs in Oregon State
Customer Success Operations Manager
Findem
California, United States
$92.7K - $117K a year
Build and maintain tools and systems to support the customer journey, including onboarding, training, and ongoing support. Collaborate with cross-functional teams to identify and implement improvements to the customer experience....
2 months ago seen See more...
- View all Findem jobs - jobs in California State
Senior Customer Success Manager New
Onetrust
Chicago, IL
Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...
5 hours ago seen See more...
- View all Onetrust jobs - jobs in Chicago, IL
Senior Customer Success Manager (French Speaking) New
Handshake
Oregon, United States
Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...
5 hours ago seen See more...
- View all Handshake jobs - jobs in Oregon State
SAP Procurement Customer Success Partner - South Region New
Sap
Plano, TX
Develop and implement account strategies and implementation plans for feature and nurture customers that further expand customer external labor programs and identify new business opportunities within assigned accounts. These pla...
9 hours ago seen See more...
- View all Sap jobs - jobs in Plano, TX
Manager - Customer Success New
Flock Safety
United States
3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...
15 hours ago seen See more...
- View all Flock Safety jobs
Sr. Customer Success Manager New
Skilljar
Portland, OR
Proactively lead customer relationships throughout the entire customer lifecycle following launch hand-off. Develop a deep understanding of each customer's business goals, initiatives, and use cases to achieve their short and long...
20 hours ago seen See more...
- View all Skilljar jobs - jobs in Portland, OR
Senior Customer Success Associate
Zip
United States
You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention.. Educate and enable our customers on Zips platfor...
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Enterprise Customer Success Manager
Muck Rack
United States
Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...
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Customer Success Utilization Manager - MN/WI
Karl Storz Endoscopy - America
Los Angeles, CA
$67,600 - $107,800 per year
Consult with customers to create a customized strategy that ensures customers understand, utilize, and leverage products purchased and bringing to life the VALUE of their installation. Custom design, plan and execute on plans for...
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Intern - Customer Operations
Ifco Systems Us, Llc
Tampa, FL
Develop the annual audit plan considering contractual requirement and cyclical coverage to include weekly and monthly inventory reconciliation, planning & executing annual audit, analysis of audit outcome, post audit review, adjus...
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- View all Ifco Systems Us, Llc jobs - jobs in Tampa, FL
Customer Service & Retail Operations Coordinator New
Ndscs
Wahpeton, ND
$34,000 - $42,000 commensurate with education and experience
The successful applicant must be flexible, highly motivated, self-directed, and able to analyze and solve problems while working effectively in a team-centered atmosphere.BenefitsNDSCS offers a comprehensive benefits package that...
9 hours ago seen See more...
- View all Ndscs jobs - jobs in Wahpeton, ND
Operations HR & Customer Success Coordinator
Zogsports
Remote
$60,000 - $65,000 a year
You've got hustle, good instincts and a compulsive urge for organization You have true caring for people and a passion for bringing fun to others You're detail-oriented. You dot the "I"s and cross the "T"s in your work You believe...
2 months ago seen See more...
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