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(US) SR. CUSTOMER SUCCESS MANAGER

Manages a portfolio of Practice Groups and ACOs and ensures their successful utilization of our services. Partners with customers to create a strategic account plan that defines their desired goals and outcomes and outlines a road...

CompanyPointclickcare
AddressUnited States
CategoryInformation Technology
Salary$115,000 - $134,000 a year
Job typeFull-time
Date Posted a month ago See detail

(US) Sr. Customer Success Manager

Pointclickcare

United States

$115,000 - $134,000 a year

Manages a portfolio of Practice Groups and ACOs and ensures their successful utilization of our services. Partners with customers to create a strategic account plan that defines their desired goals and outcomes and outlines a road...

Customer Success Manager

Prelude

Tulsa, OK

$60,000 - $70,000 a year

Lead the onboarding process and training of new Funeral Homes and their staff. Build relationships and trust with customers through open and interactive communication. Respond to customer questions in a timely and accurate way via...

Duty Manager, Customer Operations

Piedmont Airlines, Inc.

Charlotte, NC

$43.5K - $55.1K a year

Keep company goals and customer expectations in mind when overseeing daily operations Coach and provide career development to the team Correct non-compliant behavior and impose disciplinary action as required Understand the corpor...

Customer Success Specialist - ID Global

Hostinger

Idaho, United States

$43.1K - $54.6K a year

Communicate with customers and solve their domains, billings, or account-related issues via live chat and tickets. Be a true ambassador, and show our customers what customer obsession is. Focus on the customers' success by offerin...

Customer Operator

Carmax

Murrieta, CA

$19.25 an hour

Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. Assist Customer Advisors/Service Consultants with customers when neede...

Customer Success Specialist/Technical Support

Mobiwork Llc

Boca Raton, FL

$35,000 - $65,000 a year

Responsibilities. Skills and Qualifications. Work Experience. Compensation & Benefits. Quickly respond and address all incoming tickets. Resolves questions or problems over the telephone or Internet. Interfaces with developers, sa...

Director of Customer Success

Kite Pharma

Remote

$201,025 - $260,150 a year

Partner with ATC onboarding directors to develop tactics and resources that support an efficient and effective ATC authorization process Engage with customer facing teams to identify opportunities and be the internal champion for...

Customer Success - Onboarding and Education

Bis Safety Software

California, United States

$18 - $24 an hour

Have a drive and passion for providing an exceptional level of customer service. Be excited about working with new clients, building rapport and being an initial resource for training and support. Possess excellent organizational...

Customer Success Manager

Rockwell Automation

Cleveland, OH

$93.2K - $118K a year

Bachelor's degree Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening. The ability to travel 10-20% of the time 2+ years of experience working wit...

Customer Success Manager

Own Company

Englewood Cliffs, NJ

$82.2K - $104K a year

Lead every aspect of the post-sale relationship; onboarding, training, demos, regular check-ins, ongoing support and renewal. Understand the client success metrics and consistently deliver on those metrics. Build trusting relation...

Customer Success Manager

Viking Contractors Llc

Minnesota, United States

$80,000 - $250,000 a year

Build and maintain strong, long-lasting customer relationships. Conduct meetings with homeowners at their residences in a timely and professional manner. Understand the customers needs and ensure their satisfaction with our servi...

Manager, Customer Success

Ramp Financial

New York, NY

$111K - $140K a year

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers Hire and train new Customer Success Managers o...

Lead Customer Success Account Manager

Docusign

Remote - Oregon, United States

Prevent risk and drive growth in our top customers through early engagement, driving value, engaging with key partners and mapping our customers to our executives as measured by renewal outcomes. Achieve financial and strategic re...

Customer Success Specialist - Customer Support

Cordance

Remote

$55.5K - $70.3K a year

Provide technical support for existing clients using established company processes and tools (Kayako, Help Center, CRM, phone, email) Lead the Vestigo Virtual Classroom Develop and maintain subject matter expertise in Research Pha...

Junior Enterprise Customer Success

Inevent

Remote

$40,000 a year

Maintain a detailed understanding of the InEvent platform and services to assist clients with questions while constantly suggesting the best solution and course of action for their project(s);. Assist in the onboarding of new clie...

Customer Success, Education

Tobii Dynavox

Pittsburgh, PA

Works to address product and service inquiries via phone, email and chat with a focus on retention rates and a positive customer journey. All aspects of subscription order management including but not limited to: creating accounts...

Customer Success Manager - Global Accounts

Usertesting

Remote

$79.2K - $100K a year

Serve as a trusted advisor to our largest customers by providing product enablement, recommendations, and best practices on how UserTesting can address customer business goals, needs, and pain points. Focus on increasing usage of...

Customer Operations Representative

Tempus

Chicago, IL

$51.5K - $65.2K a year

Serve as a critical touchpoint between Tempus & our provider and care team customers while demonstrating a positive and professional image through phone and email communications. Successfully manage high volume of client-facing in...

Director, Customer Success

Igt

Las Vegas, NV

$162,800 - $225,500 a year

Develop and implement Customer Success protocols and policy for IGTs Customer Success practice, including but not limited to, customer engagement models and business reviews, lead generation strategies, remediation programs, and...

OLD NAVY - Full Time (Customer & Operations)

Old Navy

Plano, TX

$13 - $15 an hour

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. Acknowledge and a...

Customer Success Sales Specialist

The Praschan Agency At Insuratec

Remote

From $100,000 a year

Assist clients with insurance-related inquiries and provide comprehensive information. Build and maintain strong client relationships by offering exceptional customer service. Collaborate with team members to generate and follow u...

Manager, Customer Success

Ramp

New York, NY

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers. Hire and train new Customer Success Managers...

Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

Customer Success Specialist

3Md Inc.

Redmond, WA

$22.00 - $31.25 an hour

Develop a deep understanding of each customer's goals and objectives to drive adoption and usage of Denalis products and services Act as a reliable point of contact for customers, addressing inquiries, resolving issues, and provi...

Customer Operations Specialist (Temporary)

Kodiak Cakes

Park City, UT

$39.4K - $49.9K a year

10 15 hours/weekRun weekly OTIF, in stock and inventory reporting for some of our key accounts and send out email summaries to our internal teams (Target, Kroger & Club). Run weekly OTIF, in stock and inventory reporting for som...

Customer Success Representative (CSR) FULL TIME

Workbright

Denver, CO

Manage, build and maintain positive relationships with customers by providing prompt, courteous and accurate solutions, recommendations and product information. Troubleshoot essential functions, analyze the customer issues and pro...

Customer Success Analyst

Avispa Technology

Chicago, IL

Hourly pay: $35-$40/hr (Pay varies based on candidate's location and experience). Worksite: Leading professional development and networking company (Chicago, IL 60661 - Hybrid, Open to remote candidates located in the United State...

Customer Success Manager

Mvt Services

El Paso, TX

$46.6K - $59K a year

Leads and manages a team of Account Managers. This includes training, coaching and performance monitoring. Develops and implements strategies to improve departmental efficiency, productivity, and quality of service. Fosters a posi...

Customer Success Manager

Cordance

Remote

$76.9K - $97.3K a year

Serve as the primary point of contact for assigned accounts; build and maintain strong partnerships to understand customers industries, business objectives, challenges, and opportunities to increase adoption of WebPresented produ...

Senior Customer Success Manager

Edume

Los Angeles, CA

$107K - $135K a year

Own the end to end customer relationship, from implementation through renewal, for our largest and most strategic customers while executing a success plan for each. Strategically partner with our clients to maximize the value of t...