Customer Success Operations Manager jobs in New York

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SENIOR CUSTOMER SUCCESS MANAGER

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

CompanyEpidemic Sound
AddressNew York, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted just now See detail

Senior Customer Success Manager New

Epidemic Sound

New York, NY

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

Customer Success Manager New

York State Department Of Labor

New York, NY

Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts. Responsible for assisting faculty in implementing and integrating Wiley's digital solutions. . Consult with ins...

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Manager, Workday + HiredScore

Workday

New York, NY

Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...

Customer Success Manager - Investors Vertical

Similarweb

New York, NY

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

Assistant Manager, Customer Operations - Port Chester Shopping Center

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

Customer Success Manager - Industrial

Pix11

New York, NY

Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...

OPERATIONS MANAGER / CUSTOMER SERVICE - Hybrid

Winston Resources, Llc

New York, NY

80000.00-90000.00 Per Year

5-10 years experience- strong follow up team player. Any experience with accessories a plus. Strong follow up with customers and overseas. This person will do some logistics. Work as liaison with logistics mgr. Heavy volume...

Assistant Manager, Customer Operations - Thompson Square

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Customer Success Manager, Enterprise - East

Ironclad

New York, NY

Onboarding & Adoption: Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a small portfolio of enterprise customers. Enablement & Partnership: Assist with executive business reviews,...

Enterprise Customer Success Manager

Muck Rack

New York, NY

$85,000 a year

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Customer Success Manager - B2B SaaS (Remote)

Localize

Kingston, NY

$88.5K - $112K a year

Build and nurture long-term customer relationships and partnerships to ensure customer satisfaction and success. Partner with customers to ensure successful adoption and identify opportunities for upsell and expansion. Be accounta...

Customer Success Manager, Marketing Services

Arizent

New York, NY

Partner with sales reps to manage clients, supporting 2-3 sales reps. Liaison between product development and team leaders to determine inventory availability. Review/audit contracts prior to product development sending to sales....

Customer Success Operations Intern

Braze

New York, NY

$24 an hour

Support all aspects of the CS Strategy & Operations team responsibilities. Become an expert in the Customer Success Manager day to day responsibilities and process to better understand and support the team. Analyze usage data and...

Customer Success Manager (ME)

Workday

New York, NY

$84,000 - $155,600 a year

3+ years of functional HCM or Financial domain experience. 3+ years proven experience supporting customer relationships. 3+ years experience in a customer-facing professional services role (consulting, implementation, project or a...

Customer Success Manager

Launchmetrics

New York, NY

$80,000 - $85,000 a year

Be an expert on system functions and features to become a strategic advisor for clients, continuously driving product value and ROI. Assist in pre-sales system demonstrations and technical meetings and complete necessary SOWs for...

Customer Success Manager

Synthesia

New York, NY

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers.. Build and nurture strong rel...

Resy Customer Success Manager - New York

Amex

New York, NY

$60,000 - $110,000 a year

Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...

Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

Customer Success Manager

Braintrust Tutors

Brooklyn, NY

$27 - $36 an hour

Build and nurture strong relationships with our partner NYCPS schools, ensuring their needs are met and their expectations are exceeded. Collaborate with internal team members to develop and implement strategies for success, lever...

Strategic Senior Customer Success Manager

Smarsh

New York, NY

$170,000 - $180,000 a year

Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...

Customer Success Manager in the USA (SaaS Product Vertical)

Shanghai Bsf Human Resources Co., Ltd

New York, NY

An interesting and ambitious role in a successful international company. Product portfolio with advanced technology, reliable quality, and brand influence.Provide competitive salary that matches experience and position. Drive the...

Customer Success Manager (Remote)

Account Prism

New York, NY

$20 - $50 an hour

Flexible schedule. Referral program. Performance bonus. Yearly bonus. 4 hour shift. 8 hour shift. After school. Choose your own hours. Customer service: 1 year (Required)....

Assistant Manager, Customer Operations - Batavia Towne Center

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Assistant Manager, Customer Operations - Eastgate Plaza

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...