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CUSTOMER SUCCESS OPERATIONS MANAGER

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

CompanyAt Foursquare
AddressNew York, NY
CategoryInformation Technology
Date Posted 4 weeks ago See detail

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

Seattle, WA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

Chicago, IL

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

Findem

California, United States

$92.7K - $117K a year

Build and maintain tools and systems to support the customer journey, including onboarding, training, and ongoing support. Collaborate with cross-functional teams to identify and implement improvements to the customer experience....

Customer Success Manager New

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

Customer Success Manager - Industrial

Pix11

New York, NY

Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...

OPERATIONS MANAGER / CUSTOMER SERVICE - Hybrid New

Winston Resources, Llc

New York, NY

80000.00-90000.00 Per Year

5-10 years experience- strong follow up team player. Any experience with accessories a plus. Strong follow up with customers and overseas. This person will do some logistics. Work as liaison with logistics mgr. Heavy volume...

Customer Success Manager, SMB

1Password

United States

Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Senior Customer Success Manager

Onetrust

Chicago, IL

Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...

Senior Customer Success Manager (French Speaking)

Handshake

Oregon, United States

Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...

Sr. Customer Success Manager

Skilljar

Portland, OR

Proactively lead customer relationships throughout the entire customer lifecycle following launch hand-off. Develop a deep understanding of each customer's business goals, initiatives, and use cases to achieve their short and long...

Enterprise Customer Success Manager

Muck Rack

United States

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Senior Customer Success Manager, Public Sector

Adobe

Virginia, United States

Be accountable for Customers overall success with Adobe, including renewal readiness, adoption of Adobe solutions, customer health, and satisfaction.. Act as the main point of contact throughout the Customer post-sales lifecycle,...

Senior Customer Success Manager

Feathr

Gainesville, FL

Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...

Senior Customer Success Operations and Programs Manager

Webflow

Remote - Oregon, United States

Location: Remote-first (United States; BC & ON, Canada). Full-time. Exempt status. The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The ranges shared below may...

Senior Manager, Customer Success Operations

Red Canary

Remote - Oregon, United States

Lead strategic and operational initiatives that drive improvement across the Customer Success team's north star metrics - Gross Retention, Net Retention and NPS currently.. Lead and refine Red Canary's customer lifecycle process...

Customer Success Manager

Ains Llc Dba Opexus

Washington, DC

$96k-129k (estimate)

Identify, document and deliver desired client business outcomes in a Success Plan. Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates. Build partnerships with client stakeholders a...

Customer Success Manager

Lightforce Orthodontics

Denver, CO

Bachelors Degree or higher required 5+ years of experience in a sales or Customer Success role Availability to travel within the US up to 50% of the time Experience in the orthodontics industry, dental, medical devices, or B2B St...

Customer Success Manager (Mailchimp)

Intuit

Atlanta, GA

We are looking for a Customer Success Manager interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their marketing goals. You must be abl...

Customer Success Manager - Sygma - San Antonio, TX

Sysco

San Antonio, TX

Leads the building and development of customer relations through effective communication (e.g. in person meetings, phone calls, emails; with customers and franchise owners; meets with key customers and performs business reviews as...

Operations Manager, AFE Customer Success

Amazon.com Services Llc

Atlanta, GA

$59.7K - $75.6K a year

Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed. Experience in Microsoft Office. Continual, tactical communication...

Manager - Customer Success

Flock Safety

United States

3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...

Customer Success Utilization Manager - MN/WI

Karl Storz Endoscopy - America

Los Angeles, CA

$67,600 - $107,800 per year

Consult with customers to create a customized strategy that ensures customers understand, utilize, and leverage products purchased and bringing to life the VALUE of their installation. Custom design, plan and execute on plans for...

Customer Success Manager, Utilities - Field Service Management

Ifs

Itasca, IL

Streamline the interaction between the customer and IFS aligned with a tailored customer journey to leverage a value-added customer experience across all moments that matter. Be the Voice of the customer (VoC) encompasses the gath...

Customer Success Manager

Proaction International, Inc.

Chicago, IL

Develop and maintain strong relationships with clients to understand their needs, objectives, and challenges. Serve as the primary point of contact for assigned clients, ensuring timely and effective communication and resolution o...

Assistant Manager, Customer Operations - Thompson Square

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Enterprise Customer Success Manager

Hihello

Remote - Oregon, United States

Enterprise Client Relationship Management: Serve as the primary point of contact and advocate for enterprise-level clients. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding...