Customer Success Operation Manager jobs

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CUSTOMER SUCCESS MANAGER, BILINGUAL (SPANISH OR PORTUGUESE)

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. Meet or exceed sales targets within SMB Cohort. Communicate with Spanish and/or Brazilian Portuguese speaking customers, both...

CompanyKeeper Security, Inc.
AddressChicago, IL
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Customer Success Manager, Bilingual (Spanish or Portuguese)

Keeper Security, Inc.

Chicago, IL

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. Meet or exceed sales targets within SMB Cohort. Communicate with Spanish and/or Brazilian Portuguese speaking customers, both...

Federal Customer Success Manager

Confluent

Washington, DC

$121,300 - $142,560 a year

Meet/exceed quarterly retention targets by proactively engaging with the account portfolio and ensuring renewal activities are completed along with the sales team. Proactively identify areas of account risk and work with Confluent...

Customer Success Manager

Sylogist

Littleton, CO

$95.1K - $120K a year

Manage, support, and service the assigned set of customer accounts. Seek out opportunities to increase customer satisfaction and strengthen customer. Identify opportunities for migration to modern Sylogist solutions and collaborat...

Customer Success Manager (Remote)

Net At Work

Troy, MI

$74.8K - $94.7K a year

Ensure that customers derive maximum value from Net at Work and support the sales team in upselling and cross-selling various technology products and services. Gain a thorough understanding of assigned clients needs and processes...

Sr. Customer Success Operations Lead, Cash App

Cash App

Portland, OR

$124K - $157K a year

Develop and maintain governance models for multiple BPO partners, ensuring compliance with operational standards and metric-based goals. Perform strategic reviews and evaluations of partner operations, focusing on continuous impro...

Sr. Customer Success Operations Lead, Cash App

Afterpay

Portland, OR

$126K - $159K a year

Develop and maintain governance models for multiple BPO partners, ensuring compliance with operational standards and metric-based goals. Perform strategic reviews and evaluations of partner operations, focusing on continuous impro...

Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

Product Customer Success Manager (Data Products)

Airlines Reporting Corporation

Arlington, VA

Act as the face of ARC CI, sharing deep domain expertise to customers. Serve as the voice of the customer, working with customers to identify pain points, provide feedback to ARC development team(s), ensure successful product rele...

Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Customer Success Manager, Ecommerce

Commerceiq

Remote - Oregon, United States

Work with our customers to understand their ecommerce needs, focusing on how we use our products and services to help them meet those needs. Be an expert on the CommerceIQ platform, helping customers apply best practice strategies...

Customer Success Manager

Creative It

Kernersville, NC

$39,000 - $48,000 a year

Health insurance. Paid time off. Work from home. Bonus opportunities. Monday to Friday. High school or equivalent (Preferred). Customer service: 3 years (Preferred)....

Customer Success Manager

Playbook

Hoboken, NJ

$50,000 - $60,000 a year

Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves overall client satisfaction. Drive customer software engagement and development of power users across customer orga...

Customer Success Manager I

Talitrix, Llc

Lake Charles, LA

Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction. Establish relationships as a trusted and strategic advisor to help ensure the continued valu...

Sr. Customer Success Manager, Key Accounts

Smartsheet

Bellevue, WA

$114K - $145K a year

Develop and execute comprehensive engagement strategies and joint-success plans across assigned accounts. Make data-driven decisions to mitigate risk, increase adoption and uncover new opportunities. Be a product expert. Serve as...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

OPERATIONS MANAGER / CUSTOMER SERVICE - Hybrid

Winston Resources, Llc

New York, NY

80000.00-90000.00 Per Year

5-10 years experience- strong follow up team player. Any experience with accessories a plus. Strong follow up with customers and overseas. This person will do some logistics. Work as liaison with logistics mgr. Heavy volume...

Manager - Customer Success

Flock Safety

United States

3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...

Customer Success Utilization Manager - MN/WI

Karl Storz Endoscopy - America

Los Angeles, CA

$67,600 - $107,800 per year

Consult with customers to create a customized strategy that ensures customers understand, utilize, and leverage products purchased and bringing to life the VALUE of their installation. Custom design, plan and execute on plans for...

Assistant Manager, Customer Operations - Thompson Square

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Assistant Manager, Customer Operations - Batavia Towne Center

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

Assistant Manager, Customer Operations

Old Navy

Fairbanks, AK

$19.00 - $21.50 an hour

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. Recr...

Manager of Customer Success

Quantic

West Chester, PA

$60,000 - $80,000 a year

Management of the customer support queue (Phone/Email/Text). Work with the team to improve the support process and ensure tickets are resolved with a solution and root cause. Develop a technical support training program. Exhibits...

Customer Success Workforce Manager - Remote

Pcna

New Kensington, PA

Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling. 401k Matching. Genero...

Assistant Manager of Customer Operations

Old Navy

Ventura, CA

From $23 an hour

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. Recr...

Manager, Customer Success

American Airlines

Dallas, TX

$64.8K - $82K a year

Strive to achieve AA, Service Recovery, and individual performance goals with every travel professional, cross-functional department, partner, and customer interaction Recruit, develop, and supervise our US-based Customer Success...

Manager of Customer Success (North America)

Social Pinpoint

Remote

$95,000 - $110,000 a year

Lead and mentor a team of Customer Success Managers, providing guidance, support, and ongoing training to ensure they achieve their goals and deliver outstanding results. Develop and implement strategic initiatives to drive custom...

Assistant Manager, Customer Operations

Old Navy

San Ysidro, CA

$24.75 - $34.00 an hour

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. Recr...

Manager, Customer Success Engagement *REMOTE*

Cdk Global

Phoenix, AZ

$110,000 - $125,000 a year

Define project scopes, objectives, and timelines with a strategic focus. Develop comprehensive communication plans tailored to the CDK Customer Success journey Innovatively design communication flows to optimize customer interacti...