Customer Success Director jobs in San Mateo, CA

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CUSTOMER EXPERIENCE SOLUTIONS - ENTERPRISE CUSTOMER SUCCESS MANAGER, (REMOTE US/CAN)

Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises Proactive outreach to your portfolio of customers by phone and email Perform recurring executive business reviews...

CompanyEvercommerce
AddressOakland, CA
CategoryInformation Technology
Salary$110,000 - $120,000 a year
Job typeFull-time
Date Posted yesterday See detail

Customer Experience Solutions - Enterprise Customer Success Manager, (Remote US/CAN)

Evercommerce

Oakland, CA

$110,000 - $120,000 a year

Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises Proactive outreach to your portfolio of customers by phone and email Perform recurring executive business reviews...

Senior Director, Customer Success

At Foursquare

San Francisco, CA

Lead a team of 30-35 Customer Success Managers of varying experience levels, many of whom are in earlier stages of their career. Mentor and develop the team through professional career development and personal empowerment, enablin...

Customer Success Manager

Skan

Menlo Park, CA

Become a trusted value delivery partner for assigned clients Customer Value management and delivery, project reporting, governance and consulting Program Management (In partnership with solutions delivery leads): All phases of e...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

Vice President of Customer Success

Ironclad Inc.

San Francisco, CA

Reporting to the SVP, Customer Success - lead our global Success organization of CSMs, Customer Education, and Scaled Success. This team provides both aligned and scaled success offerings as well as providing in person and on-dema...

Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

Head of Customer Success

Parallel Domain

San Francisco, CA

Manage synthetic data delivery projects for strategic autonomous vehicle and drone customers. Build processes and practices to enable a high functioning team of Technical Engagement Managers and Solutions Engineers. Work closely w...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Client Partner - Customer Success

Incredible Health

San Francisco, CA

$88.5K - $112K a year

Own Value Creation for an assigned book of hospitals and health systems - measured through Client Retention, Revenue Growth, & Employer Optimization. Creation and execution of growth strategies with a defined set of clients, focus...

Customer Success Specialist Imaging - IT

Zeiss

Pleasanton, CA

Work with customers to solve imaging science computing process problems with ZEISS software and ZEISS or Customer supplied computing hardware. Discuss IT related technical requirements and infrastructure and data security question...

Director of Client Success

Optiwatt

San Francisco, CA

Setup robust systems for invoicing, contracting, data processing, and delivery across all clients. Interface with clients to understand their goals, objectives, budget cycle, future product positioning, and executive initiatives....

Director of Client Success (Optiwatt)

Active Impact Investments

San Francisco, CA

Interface with clients to understand their goals, objectives, budget cycle, future product positioning, and executive initiatives. Deep technical understanding of demand response markets and players, OR a desire to learn the space...

Director, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...