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Customer Success Director jobs in California

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CUSTOMER SUCCESS MANAGER

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

CompanyAshby
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 14 hours ago See detail

Customer Success Manager New

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

14 hours ago seen See more...

Senior Director, Customer Success

At Foursquare

San Francisco, CA

Lead a team of 30-35 Customer Success Managers of varying experience levels, many of whom are in earlier stages of their career. Mentor and develop the team through professional career development and personal empowerment, enablin...

4 weeks ago seen See more...

Director of Customer Success

Qtrac Llc

Valencia, CA

Competitive compensation and benefits package. Opportunity to work with a dynamic team and for a rapidly growing company. A seat at the table: Your voice and ideas matter to us. Regular training and professional development opport...

a month ago seen See more...

Director, Digital Customer Success

Powerschool Group Llc

Folsom, CA

Develop and deliver digital initiatives to improve the product adoption for PowerSchool's customers, including:. Digital customer journey and experience. Customer journey development. Customer adoption campaigns, including collabo...

a month ago seen See more...

Senior Director, Customer Success Delivery Excellence & Transformation

Servicenow

San Diego, CA

$174,200 - $313,600 a year

Define the post sale journey customer experience transformation vision, mission, and strategy. Influence change, and work closely with cross functional leader(s) to create processes, mechanisms and tools to measure effectiveness a...

2 months ago seen See more...

Customer Success Utilization Manager - MN/WI

Karl Storz Endoscopy - America

Los Angeles, CA

$67,600 - $107,800 per year

Consult with customers to create a customized strategy that ensures customers understand, utilize, and leverage products purchased and bringing to life the VALUE of their installation. Custom design, plan and execute on plans for...

3 days ago seen See more...

Director Customer Experience

Sonepar

Oceanside, CA

Voice of Customer (VoC):Be the primary conduit between our customers and the organization..Gather insights through surveys, feedback channels, and direct interactions to understand customer pain points, preferences, and expectatio...

2 days ago seen See more...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

2 weeks ago seen See more...

Customer Success Manager (Energy Efficiency - Remote)

Bidgely Inc.

Los Altos, CA

$85,000 - $120,000 a year

Serve as the primary point of contact for clients participating in Energy Efficiency programs. Build and maintain strong, long-lasting relationships with clients, understanding their needs and challenges. Regularly communicate wit...

2 weeks ago seen See more...

Customer Success Specialist Imaging - IT

Zeiss

Pleasanton, CA

Work with customers to solve imaging science computing process problems with ZEISS software and ZEISS or Customer supplied computing hardware. Discuss IT related technical requirements and infrastructure and data security question...

2 weeks ago seen See more...

Vice President of Customer Success

Ironclad Inc.

San Francisco, CA

Reporting to the SVP, Customer Success - lead our global Success organization of CSMs, Customer Education, and Scaled Success. This team provides both aligned and scaled success offerings as well as providing in person and on-dema...

2 weeks ago seen See more...

Sr Customer Success Manager

Cdk Global

Sacramento, CA

$80,000 - $105,000 a year

Fields questions and direct clients to appropriate support resources. Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them...

3 weeks ago seen See more...

Director of Client Success

Optiwatt

San Francisco, CA

Setup robust systems for invoicing, contracting, data processing, and delivery across all clients. Interface with clients to understand their goals, objectives, budget cycle, future product positioning, and executive initiatives....

2 weeks ago seen See more...

Director of Client Success (Optiwatt)

Active Impact Investments

San Francisco, CA

Interface with clients to understand their goals, objectives, budget cycle, future product positioning, and executive initiatives. Deep technical understanding of demand response markets and players, OR a desire to learn the space...

2 weeks ago seen See more...

Customer Success Manager

Skan

Menlo Park, CA

Become a trusted value delivery partner for assigned clients Customer Value management and delivery, project reporting, governance and consulting Program Management (In partnership with solutions delivery leads): All phases of e...

3 weeks ago seen See more...

Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

3 weeks ago seen See more...

Program Director, Black Student Success (Administrator I)

Cal State University Fresno

Fresno, CA

Area of consideration is limited to on-campus, state funded employees only. Positions at Fresno State are to perform their work onsite. Some positions, depending upon University needs and operations, may be eligible for remote wor...

3 weeks ago seen See more...

Director of Client Success

Healthcomp

Fresno, CA

Lead and develop a team of talented Client Success Managers with varying levels of experience and tenure supporting a portfolio / book of business; may include Fortune 500, employer, health system and health plan clients. Deliver...

3 weeks ago seen See more...

Customer Success Specialist

Open Gym Premier

Anaheim, CA

$20 - $30 an hour

Build and maintain strong, long-lasting customer relationships. Act as a primary point of contact for Passport customer inquiries, issues, and feedback. Communicate with coaches/directors to facilitate a smooth roster submission p...

4 weeks ago seen See more...

Head of Customer Success

Parallel Domain

San Francisco, CA

Manage synthetic data delivery projects for strategic autonomous vehicle and drone customers. Build processes and practices to enable a high functioning team of Technical Engagement Managers and Solutions Engineers. Work closely w...

4 weeks ago seen See more...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

4 weeks ago seen See more...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

4 weeks ago seen See more...

Client Partner - Customer Success

Incredible Health

San Francisco, CA

$88.5K - $112K a year

Own Value Creation for an assigned book of hospitals and health systems - measured through Client Retention, Revenue Growth, & Employer Optimization. Creation and execution of growth strategies with a defined set of clients, focus...

4 weeks ago seen See more...

Customer Success Representative

Ignite Human Capital

San Diego, CA

Manages customer retention through incoming and outgoing calls.. Upsells existing accounts on products.. Ensures all accounts are actively purchasing Argen products.. Logs and triages inbound account inquiries and follows proce...

4 weeks ago seen See more...

Senior Customer Success Manager

Edume

Los Angeles, CA

$107K - $135K a year

Own the end to end customer relationship, from implementation through renewal, for our largest and most strategic customers while executing a success plan for each. Strategically partner with our clients to maximize the value of t...

a month ago seen See more...

Customer Success Manager

Netflix

Los Gatos, CA

$89.2K - $113K a year

Actively develop innovative solutions to boost user engagement with applications and serve as a user advocate within the Product organization. Collaborate with stakeholder groups, direct users, and insights teams such as Support,...

a month ago seen See more...

Customer Success Manager

Upguard

Los Angeles, CA

$75,000 - $85,000 a year

Onboard and manage UpGuard customers to ensure they understand how best to use UpGuard effectively to meet their goals. Provide resources to your customers, including success plans, customer-specific training sessions, and organiz...

a month ago seen See more...

Customer Success Manager

Five9

San Ramon, CA

Customer-centric Focus:Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients.Collaborate with customers to define and track key performance metrics and e...

a month ago seen See more...

Customer Success Manager

Just Dashes

Van Nuys, CA

$50,000 - $60,000 a year

Develop and execute a comprehensive sales strategy, including lead generation, prospecting, and conversion, to drive revenue growth. Collaborate with the marketing team to create impactful online and offline marketing initiatives...

a month ago seen See more...

Customer Success - Account Manager

Mtab Llc

Yorba Linda, CA

$62,500 - $70,000 a year

You will be the face of our company to the world. Youll spend a portion of your time on behind the scenes paperwork/administrative tasks, but a good portion meeting with customers virtually and where possible face-to-face. Youll...

a month ago seen See more...

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