Customer Success Director jobs in New York
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CUSTOMER SUCCESS MANAGER
Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers.. Build and nurture strong rel...
| Company | Synthesia |
|---|---|
| Address | New York, NY |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | a month ago See detail |
Customer Success Manager
Synthesia
New York, NY
Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers.. Build and nurture strong rel...
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Resy Customer Success Manager - New York
Amex
New York, NY
$60,000 - $110,000 a year
Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...
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Senior Customer Success Manager
Leap
New York, NY
$125,000 - $140,000 a year
Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...
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Senior Strategic Customer Success Manager - NY
Atera
New York, NY
$120,000 - $200,000 a year
Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...
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Customer Success Associate
Chess At Three
New York, NY
$50,000 - $60,000 a year
Respond to customer inquiries through various channels, including phone, email, chat, and social media, in a timely and professional manner. Address and resolve customer issues and concerns, providing accurate information and appr...
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Customer Success Sales Representative
York Pilates
New York, NY
Sell memberships, class packages, and private classesto prospective students. Work to set, achieve, and potentially exceed sales goals set by your department lead. Handle inbound inquiries, negotiate contracts, and generate new s...
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Customer Success Manager
Forage, Inc
New York, NY
Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...
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Customer Success Associate
Forage, Inc
New York, NY
Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with key clients including a number of large enterprise employers, including to drive product adoption, run quarterly busin...
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Customer Success Operations Manager
At Foursquare
New York, NY
Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...
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Customer Success Manager
Regal.io
New York, NY
Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...
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Sr. Customer Success and Development Manager, Cloud, N.AMER
Cutover
New York, NY
Work closely with AWS ProServe CPMs, EMs and AWS account teams to build the Cutover & AWS joint pipeline. Enable AWS teams and their customers; facilitate adoption of Cutover by providing training and support, including setting up...
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Customer Success Intern
York State Department Of Labor
New York, NY
Readiness - reviewing renewal quotes to make sure pricing is accurate compared to the original order prior to being published online.. Booking - reviewing information from the customers commitment (purchase order) to make sure it...
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Manager, Customer Success
Ramp Financial
New York, NY
$111K - $140K a year
Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers Hire and train new Customer Success Managers o...
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Manager, Customer Success
Ramp
New York, NY
Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers. Hire and train new Customer Success Managers...
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Customer Success Manager | Mid-Market
Ramp
New York, NY
Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...
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Customer Success Manager
Braintrust Tutors
Brooklyn, NY
$27 - $36 an hour
Build and nurture strong relationships with our partner NYCPS schools, ensuring their needs are met and their expectations are exceeded. Collaborate with internal team members to develop and implement strategies for success, lever...
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Strategic Senior Customer Success Manager
Smarsh
New York, NY
$170,000 - $180,000 a year
Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...
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Customer Success Specialist (Hybrid)
Docuware Corporation
Beacon, NY
$38,000 - $42,000 a year
Place outbound high-volume customer satisfaction calls to welcome them within 60 days from contract start date (Welcome Engagement Call). Thorough review of DocuWare website, provide documentation of useful information about DocuW...
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Vice President of Customer Success
United Language Group
Valley Stream, NY
This role manages the Customer Success group providing best-in-class service to our clients through maintenance, reporting, and communication. This role will ensure that the new and existing clients are always supported with requi...
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VP of Customer Success
Mantl
New York, NY
You have a passion for building reliable, scalable, right-sized, and well-documented systems and services for supporting MANTL's products, as well as an interest in exploring new technologies. Be a strong team player - with a focu...
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Customer Success Associate
Runwise
New York, NY
$60,000 - $80,000 a year
Assisting property managers, supers and owners with the Runwise platform. Drafting and delivering savings reports for existing customers. Pulling reports and reviewing customer data to distill trends, flag inconsistencies, etc. Re...
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Customer Success Manager in the USA (SaaS Product Vertical)
Shanghai Bsf Human Resources Co., Ltd
New York, NY
An interesting and ambitious role in a successful international company. Product portfolio with advanced technology, reliable quality, and brand influence.Provide competitive salary that matches experience and position. Drive the...
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Customer Success Architect
Veza Technologies, Inc.
New York, NY
Own the customer relationship through all stages of the customer lifecycle (kickoff and deployment through growth). Capture customer feedback and work directly with Veza's product team to ensure the voice of the customer is being...
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Director of the Center for Academic Success
Wells College
New York, NY
Establish a clear vision for a new Wells College Student Success Center. Develop and implement a strategic plan for the Center aligned with Wells College mission and the focus of the Division of Academic and Student Affairs.. Pr...
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Director, Quality Assurance & Customer Satisf
Empire State
New York, NY
Develop qualitative and quantitative methodologies, including but not limited to statistical sampling of applications, spot checks, and periodic audits, to measure the quality of the review process and timely processing of applica...
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Senior Director Customer Care, Contact Center- Chat
Optimum
Long Island City, NY
ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...
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Assistant Director, Student Success: Director of SUNY ASAP
Finger Lakes Community College
Canandaigua, NY
$53,000 - $60,000 a year
Educational Background: Bachelors degree required in Higher Education Administration, Student Personnel Administration, Psychology, Sociology, Education, Social Work, Counseling, or a related field. Masters degree in any above f...
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Director of Customer Marketing (Retention, Lifecycle, CRM)
Jobworx
Brooklyn, NY
$165,000 - $175,000 a year
Dental insurance. Health insurance. Paid time off. Monday to Friday....
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Director, Business Development and Client Success (Remote)
World Education Services
New York, NY
Develop and execute a comprehensive Business Development / sales & client engagement strategy aligned with the organization's overall business objectives to enhance client satisfaction, retention, and revenue growth. Lead, mentor,...
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Director, Business Development and Client Success (Remote)
Wes
New York, NY
Develop and execute a comprehensive Business Development / sales & client engagement strategy aligned with the organization's overall business objectives to enhance client satisfaction, retention, and revenue growth. Lead, mentor,...
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