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Customer Success Director jobs in New York, NY

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RESY CUSTOMER SUCCESS MANAGER - NEW YORK

Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...

CompanyAmex
AddressNew York, NY
CategoryInformation Technology
Salary$60,000 - $110,000 a year
Date Posted 2 months ago See detail

Resy Customer Success Manager - New York

Amex

New York, NY

$60,000 - $110,000 a year

Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...

2 months ago seen See more...

Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

2 months ago seen See more...

Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

2 months ago seen See more...

Customer Success Associate

Chess At Three

New York, NY

$50,000 - $60,000 a year

Respond to customer inquiries through various channels, including phone, email, chat, and social media, in a timely and professional manner. Address and resolve customer issues and concerns, providing accurate information and appr...

2 months ago seen See more...

Customer Success Sales Representative

York Pilates

New York, NY

Sell memberships, class packages, and private classesto prospective students. Work to set, achieve, and potentially exceed sales goals set by your department lead. Handle inbound inquiries, negotiate contracts, and generate new s...

2 months ago seen See more...

Customer Success Associate

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with key clients including a number of large enterprise employers, including to drive product adoption, run quarterly busin...

2 months ago seen See more...

Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

2 months ago seen See more...

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

2 months ago seen See more...

Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

2 months ago seen See more...

Sr. Customer Success and Development Manager, Cloud, N.AMER

Cutover

New York, NY

Work closely with AWS ProServe CPMs, EMs and AWS account teams to build the Cutover & AWS joint pipeline. Enable AWS teams and their customers; facilitate adoption of Cutover by providing training and support, including setting up...

2 months ago seen See more...

Customer Success Intern

York State Department Of Labor

New York, NY

Readiness - reviewing renewal quotes to make sure pricing is accurate compared to the original order prior to being published online.. Booking - reviewing information from the customers commitment (purchase order) to make sure it...

2 months ago seen See more...

Manager, Customer Success

Ramp Financial

New York, NY

$111K - $140K a year

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers Hire and train new Customer Success Managers o...

2 months ago seen See more...

Manager, Customer Success

Ramp

New York, NY

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers. Hire and train new Customer Success Managers...

2 months ago seen See more...

Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

2 months ago seen See more...

Strategic Senior Customer Success Manager

Smarsh

New York, NY

$170,000 - $180,000 a year

Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...

2 months ago seen See more...

Director NTID Student Success Center

York State Department Of Labor

New York, NY

Lead efforts within college of NTID to enhance Student Success with focus on retention and graduation rates. Responsible to track first year student progress to ensure Student Success and retention. Lead efforts to reduce persiste...

4 weeks ago seen See more...

Director Customer Logistics - Ryder Last Mile (REMOTE)

York State Department Of Labor

New York, NY

Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation. Represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR...

4 weeks ago seen See more...

Director of the Center for Academic Success

Wells College

New York, NY

Establish a clear vision for a new Wells College Student Success Center. Develop and implement a strategic plan for the Center aligned with Wells College mission and the focus of the Division of Academic and Student Affairs.. Pr...

a month ago seen See more...

Director, Quality Assurance & Customer Satisf

Empire State

New York, NY

Develop qualitative and quantitative methodologies, including but not limited to statistical sampling of applications, spot checks, and periodic audits, to measure the quality of the review process and timely processing of applica...

a month ago seen See more...

Director, Business Development and Client Success (Remote)

World Education Services

New York, NY

Develop and execute a comprehensive Business Development / sales & client engagement strategy aligned with the organization's overall business objectives to enhance client satisfaction, retention, and revenue growth. Lead, mentor,...

2 months ago seen See more...

Director, Business Development and Client Success (Remote)

Wes

New York, NY

Develop and execute a comprehensive Business Development / sales & client engagement strategy aligned with the organization's overall business objectives to enhance client satisfaction, retention, and revenue growth. Lead, mentor,...

2 months ago seen See more...

Moody's RMS Graduate Program 2024 - Customer Success

Moody's

Hoboken, NJ

Graduate & Interns. Waterfront Corporate Center Building II, 121 River Street, 12th Floor, Hoboken, New Jersey, 07030, US. Model specialists who guide clients in their effective use of our evolving climate and catastrophe models a...

3 weeks ago seen See more...

Customer Success Manager

Playbook

Hoboken, NJ

$50,000 - $60,000 a year

Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves overall client satisfaction. Drive customer software engagement and development of power users across customer orga...

2 months ago seen See more...

Customer Success Manager

Braintrust Tutors

Brooklyn, NY

$27 - $36 an hour

Build and nurture strong relationships with our partner NYCPS schools, ensuring their needs are met and their expectations are exceeded. Collaborate with internal team members to develop and implement strategies for success, lever...

2 months ago seen See more...

Customer Success Agent (Hybrid Role)

Lotto.com Inc.

Jersey City, NJ

$50,000 - $55,000 a year

Manage customer communication, primarily through live chat and email. Educate users on platform services and features. Maintain robust records and updates within Zendesk and proprietary systems. Serve as the main point of contact...

2 months ago seen See more...

Senior Director Customer Care, Contact Center- Chat

Optimum

Long Island City, NY

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

2 months ago seen See more...

Director of Customer Marketing (Retention, Lifecycle, CRM)

Jobworx

Brooklyn, NY

$165,000 - $175,000 a year

Dental insurance. Health insurance. Paid time off. Monday to Friday....

2 months ago seen See more...

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