Customer Success Agent jobs in Chicago, IL

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CUSTOMER SUCCESS AGENT

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

CompanyHumana
AddressNebraska, United States
CategoryInformation Technology
Job typeFull-time
Date Posted 4 weeks ago See detail

Customer Success Agent

Humana

Nebraska, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Vermont, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Delaware, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

New Mexico, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Hawaii, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Rhode Island, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Arkansas, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Associate, Technical Support (French bilingual) New

Fortive

Remote

Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...

Senior Customer Success Manager

Onetrust

Chicago, IL

Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...

Senior Customer Success Manager (French Speaking)

Handshake

Oregon, United States

Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...

Manager - Customer Success

Flock Safety

United States

3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...

Senior Customer Success Associate

Zip

United States

You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention.. Educate and enable our customers on Zips platfor...

Enterprise Customer Success Manager

Muck Rack

United States

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Senior Customer Success Manager, Public Sector

Adobe

Virginia, United States

Be accountable for Customers overall success with Adobe, including renewal readiness, adoption of Adobe solutions, customer health, and satisfaction.. Act as the main point of contact throughout the Customer post-sales lifecycle,...

Customer Experience Agent

Emerald Staffing

Oregon, United States

Answer multiple customer requests through phone, chat, and email, as they come through the queue. Utilize resources to obtain solutions for customer issues. Maintain clear understanding of gambling laws, regulations, and complianc...

Customer Success Manager

Proaction International, Inc.

Chicago, IL

Develop and maintain strong relationships with clients to understand their needs, objectives, and challenges. Serve as the primary point of contact for assigned clients, ensuring timely and effective communication and resolution o...

Customer Success Representative

Honeycomb Insurance

Chicago, IL

$54.2K - $68.7K a year

Serve as a first point of contact by answering inbound calls, email inquiries, and chatmessages, in the process establishing and maintaining effective relationships withcustomers by providing the highest level of service experienc...

Pre-Sales Machine Learning Engineer - Customer Success

Weights & Biases

United States

Be an expert in implementing effective, robust, and reproducible Machine Learning pipelines for engineering teams using Weights & Biases tools. Partner with our customers and prospects to uncover their desired outcomes and be the...

Enterprise Customer Success Leader

Simpplr

Remote

$175,000 - $260,000 a year

Lead the Enterprise Customer Success team. Develop and measure team and team members effectiveness using the metrics that matter for Customer Success and Simpplr business outcomes - including strategic planning, headcount, segment...

Enterprise Customer Success Manager

Hihello

Remote - Oregon, United States

Enterprise Client Relationship Management: Serve as the primary point of contact and advocate for enterprise-level clients. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding...

Customer Success Professional

Lumen Technologies

Remote - United States

Implement Customer Success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and e...

Customer Success Manager

Bluesight

United States

Develop Healthcare Executive Relationships and Present Executive Business Reviews (EBRs). Build trusted relationships with healthcare executives and key stakeholders within the customer organizations to understand their strategic...

Customer Success Specialist

D2L

Remote

$60,000 - $82,500 a year

Define, coordinate, implement and measure activities that drive customers adoption and strategic success. Develop a coaching capacity to provide support to our customers with the training, skills and tools they need to drive adop...

Customer Success Manager - Maternity Cover

3P Learning

Remote

$60,000 - $70,000 a year

A minimum of 3 years of account implementation, onboarding and experience supporting the first year customer journey across multiple EdTech products including Mathletics, Mathseeds and ReadingEggs. Experience is preferred in the E...

Director of Customer Success (Fully Remote)

Whatconverts

Remote

$99.8K - $126K a year

Own Customer Success in a way that is purposeful and generates revenue!Develop, implement, and refine an ongoing customer experience strategy aligned with company objectivesTrack and analyze KPIs to measure success and identify ar...

Customer Success Representative

Revolution Prep

Remote

$50,000 a year

Working hours: 9AM-6PM PT Tuesday through Friday, and Saturday 5:30AM-2:30PM with scheduled breaks inbetween. Daily, deliver phone calls, emails, and SMS messages to prospective and current customers. Respond quickly to all inboun...

Customer Care Agent

Hilton Grand Vacations

Florida, United States

Working at HGV About the role: Our Customer Care Agents interact with guests and prospective owners over the phone to schedule or reschedule accommodations and book tours. This skilled team responds to inbound calls from gu...

Vice President Customer Success

Everspring Inc

Chicago, IL

$113K - $143K a year

Is an enthusiastic self-starter with strong leadership skills, who enjoys fast-paced environment, and is a consensus builder internally and externally. Has demonstrated success managing client relationships in complex technology a...

Customer Success Specialist

Pointment, Inc

California, United States

$25 - $40 an hour

Identify and target nail salons as potential customers for our salon management tool. Develop and execute strategies to effectively onboard nail salons onto our platform. Build strong relationships with key stakeholders at nail sa...

Customer Success Representative

Ice Cream Factory

Remote

From $14 an hour

Part-Time Position: Up to 30 hours per week. Remote Work: Monday to Friday, 8:00 am to 5:00 pm. Employment Type: W-2. Equipment Required: Laptop and Phone. Starting Pay: $14 per hour. Friendly demeanor with excellent customer serv...