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Customer Insights Manager jobs in California

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CUSTOMER EXPERIENCE SOLUTIONS - ENTERPRISE CUSTOMER SUCCESS MANAGER, (REMOTE US/CAN)

Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises Proactive outreach to your portfolio of customers by phone and email Perform recurring executive business reviews...

CompanyEvercommerce
AddressOakland, CA
CategoryInformation Technology
Salary$110,000 - $120,000 a year
Job typeFull-time
Date Posted 2 days ago See detail

Customer Experience Solutions - Enterprise Customer Success Manager, (Remote US/CAN)

Evercommerce

Oakland, CA

$110,000 - $120,000 a year

Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises Proactive outreach to your portfolio of customers by phone and email Perform recurring executive business reviews...

2 days ago seen See more...

Senior Communications Manager - Customer Engagement

Intuit

Mountain View, CA

Come join the Market Development and Strategy team as a Senior Communications Manager for Customer Engagement. The successful candidate will create and engage with top-tier customer panels, communicating insights and telling custo...

4 days ago seen See more...

Senior Manager, Customer Experience

Intuit

San Diego, CA

The role will lead a team that conducts activities such as analysis of feedback (Voc & VoE), process and journey mapping, action planning, and defining playbooks to enhance the Customer Experience, improve business metrics, and in...

a week ago seen See more...

Customer Service Manager

Runhood Power Inc

Hayward, CA

$57,500 - $75,000 a year

Experience in Customer Satisfaction and Customer Service Management. Excellent Communication skills. Analytical and problem-solving skills. Excellent Leadership skills. Ability to identify areas for improvement and implement best...

a week ago seen See more...

Principal, Customer Resiliency Program Manager

Pge

Oakland, CA

Leverage deep understanding of utility program management to provide support to the team across the portfolio of Customer Resiliency programs, specifically providing support with program origination / standing up new systems and o...

a week ago seen See more...

Manager 2 Customer Experience

Intuit

San Diego, CA

Do you have a passion for growing new businesses and building awesome Customer Experiences?As the Senior Manager for Live Services Scaling Strategy for the Consumer Group, you will be in a leadership position to formulate and driv...

a week ago seen See more...

Custom Antibody Services Project Manager

Genesee Scientific Corporation

Poway, CA

$70,000 - $85,000 a year

Manage and update services portfolio and promotional materials collaboratively. Identify technologies to boost revenue across sales channels. Support marketing in segment identification and service positioning. Expand services por...

2 weeks ago seen See more...

Customer Success Manager - Northeast Region

Dat Freight Solutions

Los Angeles, CA

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

2 weeks ago seen See more...

Senior Manager - Security and Compliance Customer Trust

Salesforce, Inc.

San Francisco, CA

Host and lead complex customer security reviews from Salesforce customers and prospect customers in the AMER/LACA region. Present Security and Compliance related topics to customers at the Salesforce Innovation Center (SIC) as wel...

2 weeks ago seen See more...

Customer Success Manager

Iron Mountain

Sacramento, CA

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

2 weeks ago seen See more...

Copy of Customer Service/ Assistant Account Manager

Spencer Building Maintenance

Sacramento, CA

Effectively communicate and interacting with the CEO, Sales, Finance and Operations, to meet the companys goals and objectives. Assist Account Manager with daily tasks including but not limited to work order finalization, custome...

2 weeks ago seen See more...

Customer Relationship Management, Principal

Synopsys

Sunnyvale, CA

United States, California, Sunnyvale

BS in CS/EE with 6+ years of experience, or MS in CS/EE . Strong essential skills including: Co-ordinate amongst multiple stakeholders with varying needs.Drives problem resolution through data-driven, conscious decision making.Hel...

2 weeks ago seen See more...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Sacramento, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

3 weeks ago seen See more...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Corona, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

3 weeks ago seen See more...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Fontana, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

3 weeks ago seen See more...

Value & Access Insights, Manager

Biospace

Thousand Oaks, CA

Partner with Payer Marketing and Pricing/Contracting and Brand Marketing teams to build and prioritize analytics and insights plan in support of value and access strategy. Understand pharmaceutical ecosystem and data sets includin...

a month ago seen See more...

Value & Access Insights, Manager

Amgen

Thousand Oaks, CA

Partner with Payer Marketing and Pricing/Contracting and Brand Marketing teams to build and prioritize analytics and insights plan in support of value and access strategy. Understand pharmaceutical ecosystem and data sets includin...

a month ago seen See more...

Insights Manager

E & J Gallo Winery

Modesto, CA

Functions as the consumer & shopper expert; providing influence and guidance to senior management on strategy, projects and programs.. Supports stakeholder teams by delivering actionable recommendations to drive growth through dee...

2 months ago seen See more...

Customer Data Platform Manager

Skechers

Manhattan Beach, CA

CDP Roadmap: Serve as a subject matter expert on the CDP, including training, enablement and building/maintainingtechnology roadmap including architecture and vendor management. Business Partnership: Organize & facilitate require...

4 weeks ago seen See more...

Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

4 weeks ago seen See more...

CD&A - Commercial Insights Senior Manager, Primary Market Research

Biospace

Thousand Oaks, CA

Leverages deep scientific or biopharma understanding to appropriately define relevant business problems and address through data and analytics approaches/projects. Identifies key business questions that need to be addressed to mee...

4 weeks ago seen See more...

Customer Experience Project Manager I

Sdg&E

San Diego, CA

Manages and directs major projects within the department.. Responsible for the development of work scope, budget, schedule, and resource requirements.. Prepares, negotiates, and approves contracts for contractors or consultants....

4 weeks ago seen See more...

CD&A Global Insights Senior Manager, Obesity

Biospace

Thousand Oaks, CA

Integrate insights from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to address business needs. Plan, design and conduct primary market research with a research agency to...

4 weeks ago seen See more...

Sr Program Manager, Customer Ex Strategy

Ebay, Inc.

San Jose, CA

Continuous evaluation and improvement. Responsible for exceptions including processes and reporting/ evolution for: SNAD and public notes, CF reduction, and PSNAD programs, as well as any evolution of services that fall into this...

4 weeks ago seen See more...

CDnA - Senior Manager Global Insights, Inflammation & General Medicine

Biospace

Thousand Oaks, CA

Integrate insights from a variety of sources (market research, competitive intelligence, secondary data) to address business needs. Plan, craft and conduct primary market research (including HCPs, patients, and payers) for multipl...

4 weeks ago seen See more...

CDnA - Commercial Insights Sr Manager, Primary Market Research

Amgen

Thousand Oaks, CA

Turn unstructured business questions into appropriate Market Research plans that result in high quality, meaningful, and actionable deliverables for inline products. Translate key research findings into strategic and tactical reco...

4 weeks ago seen See more...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

4 weeks ago seen See more...

CDnA - Commercial Insights Sr Manager, Primary Market Research

Biospace

Thousand Oaks, CA

Turn unstructured business questions into appropriate Market Research plans that result in high quality, meaningful, and actionable deliverables for inline products. Translate key research findings into strategic and tactical reco...

4 weeks ago seen See more...

Senior Manager, Business Analytics & Insights

Consumer Products Games & Publishing

Glendale, CA

Lead key relationships with internal and external strategic partners within retail, category, and brand leadership teams. Builds and executes against license retail, brand, category insights. Supports forecast, AOP (Annual Operati...

a month ago seen See more...

Customer Service Manager

Wawona Frozen Foods

Clovis, CA

Active participation in Wawona Frozen Foods safety program to maintain a healthy and injury-free environment. Participate in training and company meetings to facilitate individual and company growth. Follow all GMP, HAACP, Food Sa...

a month ago seen See more...

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