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SENIOR ANALYST - CUSTOMER EXPERIENCE & SUPPORT

Become the authority on our Customer Experience and unearth deep insights on the customer journey and our operations effectiveness.. Define the metrics teams use to evaluate their success, perform analysis to understand the impact...

CompanyUpwork
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 5 days ago See detail

Senior Analyst - Customer Experience & Support

Upwork

United States

Become the authority on our Customer Experience and unearth deep insights on the customer journey and our operations effectiveness.. Define the metrics teams use to evaluate their success, perform analysis to understand the impact...

5 days ago seen

Nationals Baseball Summer Camps Communications & Customer Experience Coordinator: 2023-3151 New

Headfirst Professional Sports Camps

Washington, DC

$20 an hour

Be the face of the Washington Nationals, owning the Customer Experience for your camp location through inbound and outbound phone, email, and in-person interactions with parents and families as the person who knows them best. Comm...

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Oil and Gas Associate Customer Support Consultant New

Ifs

Houston, TX

$54.7K - $69.3K a year

troubleshooting application issues, resolving customer queries, recommending solutions, guiding product users through features and functionalities. Associate Customer Support Consultant will handle day to day customer issues, prov...

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Experienced Customer Support (Remote)

Epique Realty

Remote

$12 - $15 an hour

Growth opportunities. Work-from-home days. Flexible working hours. Company perks. Relaxed atmosphere. Experience in an adminsitrative role or customer centered admin position. Experience solving complex incoming problems and/or su...

2 weeks ago seen

Technical Customer Support Specialist New

Activity Messenger

Remote

Act as the primary support liaison for Activity Messenger clients, ensuring their success and satisfaction with our platform. Forge strong, supportive relationships with clients by providing clear, proactive communication, underst...

3 hours ago seen

Customer Support Associate New

Business Development Firm

Revere, MA

$700 - $1,200 a week

Ensure a high level of customer satisfaction by using active listening skills to create and provide targeted product recommendations. Work with the sales support team to follow up with the customer on delivery dates, monthly or qu...

4 hours ago seen See more...

Customer Experience Representative New

Ryan Lawn & Tree Inc

Springfield, MO

$17.50 an hour

Join a wonderful team who is eager to help set you up for success! Be recognized and rewarded for high achievement! A growing company has the potential for future personal growth opportunities! Starting pay $17.50 + per hour based...

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Customer Experience Manager New

Home Depot / Thd

Lawton, OK

50% - Manager on Duty - Validate daily store priorities with ASMs and SMs Ensure associates complete all store checklist in accordance with timing expectations. Lead store kickoff meeting and walk each department to ensure store r...

10 hours ago seen See more...

Retail Customer Experience Coor New

Marshalls

West Bend, WI

$14.00 - $14.50 an hour

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

10 hours ago seen See more...

Customer Experience Specialist - URGENTLY HIRING - 3 OPENINGS! New

Protective Industrial Products

Latham, NY

$19 - $23 an hour

Assist customers via telephone, email, and chat for service and support issues. Diagnose and resolve problems utilizing department tools, resources, and business judgment, resulting in increased customer confidence with PIP produc...

12 hours ago seen See more...

Shipping and Receiving Clerk/Customer Support New

Palmer Trucks

Calvert City, KY

Receive shipment, confirm shipment is accurate. Distribute received shipment to warehouse or appropriate Department. Receipt invoice for Inventory purposes. Pick, stock and restock inventory. Shipment of all packages via UPS, Fed...

13 hours ago seen See more...

Customer Support Specialist New

Flytrex, Inc.

Remote

$40,000 - $55,000 a year

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and...

13 hours ago seen

Call Agent, Bureau of Customer Support New

Nypd Civilian Jobs

New York, United States

$22.93 - $27.37 an hour

DEPT OF HEALTH/MENTAL HYGIENE Part-Time No Exam Required A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Drivers license. Proof of Education...

14 hours ago seen See more...

Customer Support Representative New

Battle Marketing And Management

Long Beach, CA

$850 - $1,300 a week

Process all customer inquiries through direct presentations regarding product availability and service area, product description and application, account status, and order tracking. Build positive relations during individualized c...

15 hours ago seen See more...

Customer Support Associate New

Universal Technologies

Remote

$25 - $35 an hour

Competitive pay. Health/Dental Insurance. Group Life Insurance. 401K. HSA/FSA. Pre-Tax Transportation Program. Generous Paid Time Off/Holiday Policy. Bachelor's Degree. Must have three years of relevant Customer Support experience...

15 hours ago seen

Customer Support Associate New

At Home

Abingdon, MD

$15.00 - $16.25 an hour

$15.00-16.25/hourThe Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by st...

15 hours ago seen See more...

Customer Support Specialist New

Komline-Fluidquip

Springfield, OH

$19.23 - $25.00 an hour

Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. Assist customers in determining parts needs, placing orders, checking status of orders, tracking shipments, and managing...

19 hours ago seen See more...

Customer Experience Representative New

Ziehler Lawn Care

Ohio, United States

$18 - $19 an hour

Were family owned. We hire people, not #s. We understand a familys need for work-life balance. We offer stability, health care benefits, retirement planning, paid time off and more! Weve been successfully growing on average 26%...

20 hours ago seen See more...

CUSTOMER EXPERIENCE MANAGER

Home Depot / Thd

Woodstock, GA

25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and...

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Customer Experience Manager - Victoria's Secret - North Point - Alpharetta, GA

Victoria's Secret

Alpharetta, GA

$21.15 - $29.00 an hour

Leading and demonstrating company values within the store. Delivering exceptional Customer Experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations...

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Customer Experience Specialist

Farm Credit Services Of America

Red Oak, IA

Preferred Associates Degree in Business, Finance or related majors or equivalent work experience. A minimum of two years customer service experience or equivalent work experience. Responsible for accurately documenting customer...

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FT Customer Experience Associate

Hertz

Indianapolis, IN

$22 an hour

Qualifying and processing customer rentals with accuracy and detail. Persuasively selling optional services while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures. As...

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Airport Customer Experience Specialist

Dfw Airport

Fort Worth, TX

Engage with customers, review their daily work sheet, and react to changes in the operating environment. Deliver positive Customer Experiences in cooperation with DPS, AOC, TSC, EOC, Airlines, and CBP during routine or emergency e...

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Customer Support Specialist I - ES Division

Republic Services

Arlington, TX

We protect our colleagues and communities through safe practices everywhere, every day. We are committed to serving our customers and communities by going above and beyond to exceed expectations. We take action to improve neighbor...

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Customer Support Specialist

Bdi - Bearing Distributors Inc.

Dallas, TX

$20 - $25 an hour

High School Diploma or GED required. Bachelor's degree preferred. Should possess Microsoft Outlook and general computer skills. 1-2 years in a customer service or sales environment preferred. Basic product knowledge of bearings an...

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Customer Experience Coordinator

Blue Fox Heating, Cooling, & Plumbing

West Lafayette, IN

$16 - $24 an hour

Health insurance. On-the-job training. Paid time off. Parental leave. Professional development assistance. 8 hour shift. Monday to Friday. In-person. Office. Day Shift (Preferred)....

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Information Technology Specialist (System Administration/Customer Support)

U.s. Marshals Service

Kansas City, MO

$105,029 - $136,541 a year

Serving as an Information Technology Specialist with considerable responsibility for managing a full range of IT-related service delivery, operations and projects for JPATS. Providing expert IT advice to the JPATS leadership and a...

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Information Technology Specialist (Customer Support)

Us Treasury, Departmental Offices

Washington, DC

$117,962 - $153,354 a year

Gather and analyze facts, organize documentation, and develop recommendations for Customer Support. Perform needs analyses to define opportunities for new or improved business process solutions. Consult with customers, vendors & c...

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Retail Customer Experience Coor

Marshalls

Lapeer, MI

$13.00 - $13.50 an hour

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

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Customer Experience Representative

Sierra Forest Products

West Chicago, IL

Deliver exceptional and quality customer service to existing customers and clients. Handle inbound sales inquiries and customer inquiries. Process and enter sales orders. Resolve order-related issues (delays, credits, and returns)...

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