Customer Experience Center jobs in Ohio

Now available 127 results are consistent

Sort by:relevance - date

CUSTOMER EXPERIENCE SPECIALIST - VOICE

Utilize a combination of analog and digital outbound tools to engage customers via telecommunications and assist them in taking the first step on their path to financial fitness by resolving past due accounts. Analyze customers' c...

CompanyIndebted
AddressRemote - Oregon, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted 18 hours ago See detail

Customer Experience Specialist - Voice New

Indebted

Remote - Oregon, United States

Utilize a combination of analog and digital outbound tools to engage customers via telecommunications and assist them in taking the first step on their path to financial fitness by resolving past due accounts. Analyze customers' c...

Customer Experience Associate F/H (Bilingual English/French) - STA (6 Months)

Axa

Delaware, United States

Managing the Voice of the Customer (VoC) program, evaluating various customer touchpoints, and providing key insights on service from the customer's perspective to internal and external stakeholders. Supporting and administering t...

Customer Experience Manager

Five Below

Arkansas, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

CUSTOMER EXPERIENCE MANAGER

Compass Group

Henrico, VA

Pay Grade: 16. Craft a culture that delights customers through their end-to-end food journey. Collect and analyze CX data to identify trends, friction points and recommend innovative service focused strategies to facilitate best-i...

Customer Experience Supervisor

Whatnot

United States

Must be available to work weekends. Lead team performance and drive results in team productivity, quality, and Customer Experience. Manage, coach, encourage, and be responsible for the performance and culture of a team of agents....

Analyst, Customer Experience

Biospace

Remote

Liaise with specialty pharmacies, healthcare professionals, and other stakeholders to oversee all stages of the purchasing process through phone and email communication. Perform meticulous data entry ensuring accuracy and attentio...

Customer Experience Manager - Now Hiring

Five Below

Ohio, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

CUSTOMER EXPERIENCE MANAGER

Rush & Company

United States

3+ management experience. Responsible for managing, training, and developing a team of CX personnel that is growing rapidly. Monitor CX dashboards, analyze and report on performance of key platforms and vendors. Improve customer e...

Customer Experience (CX) Product Manager

York Power Authority

United States

Establish the vision, value proposition, and strategy for products and communicate them across the organization; link the product roadmap to higher corporate strategy goals. Responsible for driving product development for opportun...

Retail Customer Experience Associate, Flushing - Full Time

Macys

New York, United States

$16.50 - $23.10 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Senior Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Customer Experience Agent

Whatnot

United States

Interact with buyers and sellers with a customer first attitude ensuring a positive experience.. Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner.....

Guest Experience Lead | Blakeney Shopping Center

Lululemon Athletica

North Carolina, United States

Bring the lululemon Guest Experience framework to life, leading from the floor to establish an exceptional and inclusive Guest Experience. . Continuously assess the level of guest connection and technical product education, ensur...

Senior Copywriter, Customer Experience

Alma

United States

In coordination with the Senior Enablement Manager, manage processes for intake and triage of emergency communication requests from internal Alma teams.. Create systems to oversee emergency communications from end to end, ensuring...

Sr Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Customer Experience Manager - E Colorado Springs

Five Below

Colorado, United States

$19.87 to $22.87 per hour

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Customer Experience Systems Administrator

Alma

United States

Own CX-tooling; stay up-to-date on industry trends and make the most of our tech stack.. Translate business requirements into Zendesk workflows (triggers, automations, and integrations).. Work closely with the IT, Data, Product, a...

Director of Customer & Partner Experience(CPX) Strategy & Insights

Workiva

Remote

$167,000 - $284,000 a year

Develop and lead CPXs analytics & Insights strategy, ensuring a thoughtful and effective approach to how we measure and improve our operational capabilities Actively partner with senior stakeholders to deliver actionable insights...

Guest Experience Lead | West County Center

Lululemon Athletica

Missouri, United States

Bring the lululemon Guest Experience framework to life, leading from the floor to establish an exceptional and inclusive Guest Experience. . Continuously assess the level of guest connection and technical product education, ensur...

Guest Experience Lead | Mayfaire Town Center Pop Up

Lululemon Athletica

North Carolina, United States

Bring the lululemon Guest Experience framework to life, leading from the floor to establish an exceptional and inclusive Guest Experience. . Continuously assess the level of guest connection and technical product education, ensur...

Guest Experience Lead | Stanford Shopping Center

Lululemon Athletica

California, United States

Bring the lululemon Guest Experience framework to life, leading from the floor to establish an exceptional and inclusive Guest Experience. . Continuously assess the level of guest connection and technical product education, ensur...

Customer Experience Agent

Emerald Staffing

Oregon, United States

Answer multiple customer requests through phone, chat, and email, as they come through the queue. Utilize resources to obtain solutions for customer issues. Maintain clear understanding of gambling laws, regulations, and complianc...

Associate Consulting Engineer- Customer Experience at CDW Careers

Cdw

Remote

Pre-Sales listen and observe sales activities, maintain professional demeanor in client and vendor interactions, understand the customer needs, asks appropriate questions. Provide in-depth technical expertise on specific platfor...

Senior Director - Customer Experience Technology - CPaaS, API & GenAI - Remote USA

Gartner

Remote - Texas, United States

You are a team player who values expert insights, bold ideas and intellectual courage. You are always learning and looking to discover whats next in technology. You pursue personal excellence through team collaboration and consen...

Team Leader, Customer Experience & Outreach

Crate & Barrel

Texas, United States

Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader. Coach associates on exceptional performance and maintain a strong visible presence in the department/work...

Guest Experience Lead | Boca Town Center

Lululemon Athletica

Florida, United States

Bring the lululemon Guest Experience framework to life, leading from the floor to establish an exceptional and inclusive Guest Experience. . Continuously assess the level of guest connection and technical product education, ensur...

Customer Experience Trainer

Resident Home

Remote

$50,400 - $68,000 a year

Develop, maintain, and improve the Customer Experience training materials, methods, and resources for our Customer Success team in alignment with the needs and objectives of CSAs, Sales Specialists, and Customer Success leadership...

VP of Customer Experience

Skywire Holdings Inc

Remote

$120,000 - $145,000 a year

Strategic Leadership: Develop and execute the strategic vision for GiGstreems Customer experience, driving toward a WOW experience with every interaction. Customer Advocacy: Champion the voice of the customer within the organizat...

Customer Experience Relationship Manager - Non-Commercial Accounts

Tractor Beverages, Inc

Remote

$70,000 - $85,000 a year

Ability to quickly master programs such as Google Workspace, Pipedrive, and Asana. 401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off....

Customer Experience Manager

Universal Yums

Remote

$76.2K - $96.5K a year

Manage a remote team of customer support specialists. Own all aspects of training, monitoring performance KPIs, and performance management at the individual level. Be a strong customer advocate! Identify patterns or new trends in...